Baby bonding claim sent by mail 8+ weeks ago with zero EDD response - normal wait time?

Hate to say it but the mail system is a DISASTER with EDD right now. My brother-in-law mailed his PFL claim in December and didn't hear anything for 7 weeks. When he finally got through to someone they said they had NO RECORD of receiving it!!! He had to start all over again online. EDD is completely broken - they'll blame you but it's THEIR FAULT for having such a garbage system for processing paper claims. You should assume it's lost and reapply online ASAP.

This happened to me too. I mailed in my baby bonding claim in November and didn't hear anything for weeks. Try checking your EDD online account if you have one - sometimes the claim shows up there even if you haven't received any mail confirmation. If nothing appears there, you definitely need to reach them by phone. I had success using Claimyr (claimyr.com) to connect with an EDD rep - they got me through to someone in about 15 minutes when I'd been trying for days on my own. They have a video demo here: https://youtu.be/DOLxZQb92wM?si=6N1iCQ3a8Cdb2Ay5 that shows how it works. Once I finally spoke with someone, they found my claim but it was stuck in processing due to a missing employer verification.

eight weeks is def too long! i applied online in march for baby bondin and got my first payment in like 3 weeks. maybe ur employer didnt submit there part? that can hold things up a loooong time. check ur online account and see if theres a message saying they need more info.

Hello! I'm an HR specialist who deals with California leave claims regularly. Here's what might be happening: 1. Mail claims for baby bonding PFL are taking 6-10 weeks to process currently (much longer than online applications) 2. If you transitioned from SDI pregnancy disability to PFL baby bonding, there's often a processing delay at the transition point 3. The most common reason for delay is that your employer hasn't responded to EDD's request to verify your employment details 4. Unfortunately, paper applications sometimes do get lost - about 15% of the time in my experience I recommend: - Contact your employer's HR to confirm they received and responded to EDD's verification request - Try reaching EDD through the online message center in your Benefits Program Online account - If that doesn't work, call right when they open at 8:00 AM for the best chance of getting through - If your application was truly lost, you may need to reapply but you can request backdating to your original filing date Hope this helps!

Did you keep a copy of your application and proof of mailing? This is CRITICAL with EDD. I learned this the hard way when my first baby bonding claim went missing in 2023. Now I send everything certified mail with return receipt and keep copies of EVERYTHING. For your current situation - don't wait any longer hoping it will resolve itself. You need to: 1) Try the online UI message center (sometimes they respond there even for PFL questions) 2) Call exactly at 8:00am when they first open 3) If that fails, contact your state assembly member's office. They have special EDD liaisons who can help. Good luck! The system is incredibly frustrating but don't give up!

im going thru the exact same thing!!!! sent my claim in December for taking care of my sick mom (not baby bonding but still PFL) and NOTHING for 2 months. finally got thru to someone last week and they said they never got it???? even tho i had tracking showing it was delivered. had to completely redo everything. this is so unfair to people who are already dealing with stress. the EDD system is completely broken.

I work in a benefits admin office. Here's what's likely happening: Your application is sitting in a massive backlog of paper claims. The pandemic created huge staffing issues at EDD that they still haven't fixed in 2025. Paper claims are processed manually and are at the absolute bottom of their priority list. For future reference (and anyone else reading this), here's the correct process for fastest processing: 1. ALWAYS apply online for initial claims when possible 2. For transitions from SDI to PFL, file the PFL claim online as soon as your SDI claim ends 3. If you must mail anything, use certified mail with return receipt 4. Keep digital copies of EVERYTHING 5. Call EDD exactly at 8:00am or just before closing at 4:45pm The mail system delay is unfortunately very normal right now. I've seen paper claims take 10-12 weeks routinely.

I feel your pain!!! We just went through this with my wife's claim. She had pregnancy disability then tried to transition to baby bonding. Took FOREVER and we nearly drained our savings waiting. The ONLY thing that worked was having my wife's mother (who works for the county) contact someone she knows at EDD directly. Regular people like us just get ignored. The system is totally rigged against normal families.

This is absolutely unacceptable! I'm dealing with something similar - submitted my baby bonding claim by mail 6 weeks ago and have heard nothing. What's really frustrating is that EDD doesn't even have a proper tracking system for mailed applications. You send important documents into a black hole and just have to hope for the best. I've started keeping a detailed log of every attempt to contact them because at this point I'm wondering if I'll need to file a complaint with the state. The fact that people are waiting 2+ months for basic communication about claims that should be processed within weeks is ridiculous. Has anyone had success reaching out to the governor's office or filing complaints with other state agencies? This system is failing California families when we need support the most.