EDD login loop trap - verify email hell won't let me access my account

omg same thing happening to me!!! ive verified like 7 times and it just keeps asking. so frustrating!!!! did u try calling them??

This is a known issue with their system that's been happening since they updated the UI Online portal last month. There are two things you can try: 1. Instead of clicking the verification link in your email, COPY the entire link and paste it into a new incognito/private browser window. Sometimes their redirect gets messed up when you click directly. 2. If that doesn't work, try using a completely different device AND different internet connection (like your phone's data instead of WiFi). Some users reported success after switching networks completely. And most important - after verifying, DON'T close that browser window! Keep it open and navigate directly to the UI Online login page from there, then log in.

Have you checked if your account is locked? Sometimes the system shows the verify email message when your account is actually locked from too many login attempts. Try the password reset option instead of just verifying.

I went through this exact nightmare back in January. Nothing worked until I finally got through to an EDD tech support person who manually reset something on their end. The regular EDD reps couldn't help - you need to specifically ask for tech support when you call. I used Claimyr to get through after wasting days trying to call directly. Went to claimyr.com, watched their demo (https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km) and had a callback from EDD within an hour. The tech support guy fixed my account in like 5 minutes once I explained the verification loop issue. Apparently it's a server-side problem they have to fix manually sometimes.

This happens because of a conflict between the authentication cookies and the verification system. Here's the fix that worked for many of my clients: 1. Clear ALL browser data (not just cache - delete cookies, autofill data, etc.) 2. Restart your computer completely (not just the browser) 3. Create a new bookmark directly to: https://portal.edd.ca.gov/WebApp/Login 4. Use that bookmark instead of going through the main EDD website 5. When prompted for verification, open the email on a different device 6. After clicking verify, wait 5 full minutes before attempting to login again If that doesn't work, you likely have a more serious account problem requiring direct EDD technical assistance. The verification loop is sometimes a generic error message for multiple different account issues.

THE SAME THING IS HAPPENING TO MEEEE!!!! This stupid system has been broken for months and they don't fix it!!! I missed TWO certifications because of this garbage and now I have to reopen my claim. EDD is THE WORST agency in California hands down. And when you finally get through to someone they act like YOU did something wrong. I HATE THEM SO MUCH.

UPDATE: IT'S FIXED! I want to thank everyone who responded. Here's what ultimately worked: I followed @profile1's detailed instructions (especially the 5-minute waiting period after verification), but I also had to call tech support like @profile2 suggested. I used Claimyr to get through quickly, and the tech support person confirmed there was an account flag that was causing the verification loop. They removed it, and FINALLY I could log in! I was able to complete my certification with two days to spare. For anyone else stuck in this nightmare - a combo approach seems to be the answer. Thanks again everyone!

Glad you got it resolved! Just as a heads up for future reference - I recommend setting up text message alerts for your EDD account too. That way if there's any verification needed or problems with your claim, you get notified by text instead of just email (which can go to spam). It's saved me a few times when there were issues.

This whole thread is so helpful! I'm bookmarking it because I have a feeling I'll need these solutions again in the future. EDD's system seems to break something new every few months. One thing I'd add - if you're still having trouble and need to certify urgently, you can also try going to a local America's Job Center (formerly One-Stop). They sometimes have staff who can help you access your account or at least guide you through the phone certification process. It's not ideal but it's another backup option when everything else fails.

This thread is incredibly helpful! I'm dealing with the exact same verification loop issue right now and was getting so frustrated. Reading through all these solutions gives me hope that I can actually fix this. I'm going to try the incognito browser method first, then the complete data clearing approach if that doesn't work. If all else fails, I'll definitely look into using Claimyr to get through to tech support. It's reassuring to know that this is a known system issue and not something I'm doing wrong. Thanks to everyone who shared their experiences and solutions - this community is a lifesaver when EDD's system decides to have a meltdown!

This is such a comprehensive thread! I'm dealing with the same verification loop issue right now and it's driving me absolutely crazy. I've been stuck for 2 days and my certification is due Monday. Reading through all these solutions is giving me a game plan though. I'm going to start with the incognito browser method, then try the complete data clearing approach if that doesn't work. If I still can't get in by tomorrow, I'll definitely look into using Claimyr to reach tech support like several people mentioned. It's honestly ridiculous that we have to jump through all these hoops just to access our own accounts, but I'm grateful this community exists to help each other navigate EDD's broken system. Will update if I find success with any of these methods!

This thread has been incredibly helpful! I'm currently stuck in this exact same verification loop nightmare and it's so reassuring to know I'm not alone. I've been trying to log in for the past day and getting increasingly frustrated. Based on everyone's experiences here, I'm going to try the incognito browser method first, then the complete browser data clearing approach if that doesn't work. If I'm still stuck by tomorrow, I'll definitely look into using Claimyr to get through to tech support like several people mentioned. It's ridiculous that EDD's system is this broken, but I'm grateful this community exists to help each other navigate these issues. I'll make sure to update with my results - every success story helps the next person dealing with this mess!

This thread is absolutely incredible! I just went through this exact same verification loop hell last week and was pulling my hair out. What finally worked for me was a combination approach: I used the incognito browser method PLUS switched from my home WiFi to my phone's mobile hotspot. Apparently the combination of fresh browser session and different network connection was the magic formula. I also want to emphasize what others said about the 5-minute waiting period after email verification - I think I was being too impatient and trying to log in immediately. For anyone still struggling with this, don't give up! I probably tried 20+ different combinations before finding what worked. And definitely save the Claimyr info for backup - I was about to use it when my DIY approach finally succeeded. This community is honestly better tech support than EDD's actual help desk!