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EDD approved my claim but it's been 15 days with no way to certify - normal wait time?

I finally got through the EDD application process about two weeks ago (15 days to be exact). They sent me a notice with my weekly benefit amount ($425) but absolutely nothing else since then. No certification option is showing up in my UI Online account, no paperwork in the mail, nothing! This is my first time ever filing for unemployment after being laid off from construction work, so I'm completely lost. Does anyone know how long it normally takes before you can start certifying for benefits? Is there something else I should be doing while I wait? Getting pretty worried since rent is coming up fast. Thanks in advance for any help!!

Marina Hendrix

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It's pretty normal to wait 2-3 weeks before you can start certifying. EDD has to process your claim completely before certification options appear in your UI Online account. If you received your award letter with your weekly benefit amount, that's a good sign! The system should automatically update to allow certification when you reach your first certification period (usually every two weeks). I'd give it until the end of this week before getting too concerned.

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Romeo Barrett

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Thanks for the reassurance! I was starting to think I did something wrong. So I should just keep checking my UI Online account daily to see when certification becomes available?

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Justin Trejo

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had the same issue back in January took like 19 days before i could certify but then they paid for all the weeks i missed so its not like u lose that money

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Romeo Barrett

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That's really good to know! I was worried those first weeks would just disappear. Glad to hear you eventually got paid for all of them.

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Alana Willis

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The EDD system is COMPLETELY BROKEN in 2025!! They tell you one thing and do another. I applied in February and couldn't certify for 22 days while my savings drained away. Then when I finally could certify, they put me in pending for 'identity verification' even though I already verified through ID.me during application! The whole thing is designed to frustrate you into giving up. If you don't see certification by day 21, start calling IMMEDIATELY because they've probably messed something up on their end.

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Romeo Barrett

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Oh man, that's exactly what I'm afraid of. Did you eventually get your payments? I don't have much savings left so I can't afford to wait months for this to get sorted out.

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Alana Willis

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Yes but only after calling THIRTY SEVEN times over 3 days. Their phone system is designed to keep you out. I finally got through and the rep fixed it in 5 minutes - said it was a 'system error' that could have been fixed immediately if I'd been able to reach someone. RIDICULOUS!!!

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Tyler Murphy

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check ur mail real good sometimes they send u a paper certification form the first time my cousin thought he was supposed to wait for online but they sent him papers to fill out n mail back

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Romeo Barrett

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I've been checking my mail every day but nothing from EDD besides the award letter. Maybe it's still coming? The whole process is so confusing.

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Sara Unger

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After struggling to get through to EDD for weeks about my certification issue, I found this service called Claimyr that got me connected to an EDD representative in about 20 minutes. They have this system that basically calls EDD for you until they get through, then connects you. Saved me days of frustration. You can see how it works at claimyr.com or check their demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. The rep I finally spoke with was able to tell me exactly what was holding up my certification options and fixed it on the spot.

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Tyler Murphy

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does it really work? ive been trying to call for 3 days straight getting nowhere

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I work with UI claimants regularly, and there are a few things that might be happening here: 1. Your claim might be under review, which is common for first-time filers, especially those coming from industries with seasonal work like construction. 2. There could be a quarterly wage review happening if your claim was filed near the end of a quarter. 3. Your benefit year might be set up but the certification periods haven't been established yet. I recommend checking your UI Online account for any messages under "Notifications" or "History". Also look for any correspondence under "Contact History". If nothing appears by day 20, you should definitely call. The earliest certification period is typically set 2 weeks after your claim effective date, but system delays can extend this. When you do get access to certify, you'll be able to certify for all eligible weeks since your claim began, so you won't lose any benefits you're entitled to.

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Romeo Barrett

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Thank you for such a detailed explanation! I checked all those areas in my account but there's nothing there - just shows my claim is established with the weekly benefit amount. My claim effective date was April 12th, so maybe I should be able to certify around the 26th? I'll give it until day 20 as you suggested before I start calling.

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That sounds right. With an April 12th effective date, your first certification period would typically cover April 12-25, and you'd be able to certify for that period starting April 26th. So you're actually right on schedule! The system should automatically update on the 26th to allow certification. If it doesn't, then yes, calling would be your next step.

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Freya Ross

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I had something similar happen but it's because I accidently checked the wrong box somewhere in my application. Do you have a disability or did you check something about being unable to work? Sometimes that routes your claim differently and causes delays. Just a thought.

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Romeo Barrett

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Hmm, I don't think so, but now I'm second-guessing myself. I did fill out the application late at night when I was pretty tired. Is there a way to see what I submitted or check for mistakes on my application now?

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Unfortunately, you can't see your exact application responses after submission, but any issues with your application would typically generate a message in your UI Online inbox or trigger a letter being sent to you. Since you received your award letter without any issues being flagged, it's likely your application was processed correctly. The waiting period for certification access is normal and not necessarily indicative of an application error.

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Romeo Barrett

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Thanks everyone for the help! Based on all your advice, it sounds like my situation is actually normal and I should be patient for a few more days. My claim effective date was April 12th, so I'm guessing I'll be able to certify starting April 26th for my first two weeks. If nothing happens by then, I'll try calling EDD (or maybe use that Claimyr service if I can't get through). Really appreciate all the input - this process is way more complicated than I expected!

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Marina Hendrix

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That sounds like a good plan! And yes, the EDD system has a learning curve for sure. Once you get past this initial setup phase, the bi-weekly certification process becomes much more routine. Hang in there!

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