< Back to California Unemployment

Confused about bi-weekly EDD certification - steps to avoid payment delays?

I just received my award letter from EDD last week and I'm really confused about the certification process. I've never been on unemployment before (got laid off from my warehouse job after 4 years) and I don't want to mess this up. Do I have to certify every week? The letter mentioned something about 'continued eligibility' but didn't explain what I need to do. I've created my UI Online account but I'm lost after that. Also, what happens if I miss a certification period? Will they just stop my payments completely? Any help would be SO appreciated - really need this money to come through without delays.

Gianna Scott

•

You need to certify every two weeks, not weekly. Login to UI Online and look for the 'Certify for Benefits' button - it will only be active when your certification period is available. Make sure you report ANY income earned during each week, even small amounts. Missing a certification can delay your payments, but you can still certify late (up to 14 days) through UI Online. After that, you'll need to call EDD directly. Set calendar reminders for yourself every two weeks!

0 coins

Edwards Hugo

•

Thank you! This clears things up a lot. Do you know what day of the week the certification period usually opens? I want to make sure I'm checking at the right time.

0 coins

Alfredo Lugo

•

They USUALLY send email reminders when its time to certify but dont count on it, the system is glitchy. I missed certification once and had to call them to reopen my claim it was a nightmare!!!

0 coins

Edwards Hugo

•

Oh god, that sounds stressful. I definitely don't want that to happen. I'll make sure to stay on top of it!

0 coins

Sydney Torres

•

im certifying right now lol. just answer the questions honestly especially about looking for work. they make you list job contacts now.

0 coins

Kaitlyn Jenkins

•

Your certification period is determined by your claim date. Most people certify every two weeks on Sunday, but your specific date might vary. You can see your next certification date right on your UI Online homepage after you log in. The certification questions are pretty straightforward - they ask if you looked for work, refused any work, worked any hours, were sick/unable to work, etc. You need to certify for each week separately (the system asks about Week 1, then Week 2 of your certification period). Most important thing: Be completely honest. If you make a mistake, it can trigger interviews or disqualifications that take forever to resolve. And yes, if you don't certify for too long (3+ weeks), your claim can go inactive and you'll need to reopen it by calling EDD.

0 coins

Caleb Bell

•

Ive ben doin this for almost 5 months and its a pain! The work search requirement is a joke i submit 3 applications and still got my benefits put on hold for 'eligibility interview' that took 6 weeks to get!!

0 coins

Kaitlyn Jenkins

•

That's unfortunately quite common. An eligibility interview can be triggered for many reasons. Make sure you're keeping detailed records of all work search activities (date, company, position, method of contact, result). This way, if you do get flagged for an interview, you'll have documentation ready.

0 coins

I went through this same exact thing when I first filed. Here's what helped me: Download the UI Mobile app - it sends notifications when it's time to certify AND you can certify right through the app. Way easier than logging into the website every time. And a word of advice - if your certification sits in 'pending' for more than 3 days, don't wait around hoping it'll fix itself. You need to call EDD, but good luck getting through on their regular line. I wasted two weeks trying before I found a service called Claimyr (claimyr.com) that got me connected to an EDD agent within 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Saved me so much frustration since I needed to get an eligibility issue resolved quickly. Regular certification is easy once you get the hang of it, but when problems come up, getting through to EDD is the hardest part.

0 coins

Sydney Torres

•

the app is ok but crashes sometimes when submitting

0 coins

Edwards Hugo

•

I didn't know there was an app! Going to download that right now, thanks! And I'll bookmark that Claimyr site just in case I have issues. Really appreciate all this help.

0 coins

Rhett Bowman

•

One thing nobody mentioned - if you're working part-time while collecting unemployment, make sure you report your gross wages (before taxes) for the week you EARNED them, not when you got paid. This trips up a lot of people and can lead to overpayment notices later. Also, for your work search requirements, you need to make at least 3 job contacts per week and be able to list them during certification. Keep track of all applications in a spreadsheet with dates, company names, positions, how you applied, and any responses. This saved me during a random eligibility interview! And if you ever see the status change to "Not Paid" instead of "Paid," call EDD immediately - it won't resolve itself.

0 coins

Edwards Hugo

•

This is super helpful! I didn't know about the gross wages reporting. I'm planning to pick up some gig work while I look for a new full-time job, so this is really good to know. I'll definitely start that spreadsheet for job applications too.

0 coins

Alfredo Lugo

•

Dont stress about certification so much, its easier than filing taxes lol. Just dont forget to do it or youll be sorry!!!!

0 coins

Caleb Bell

•

If ur on phone the website is terrible, better use a computer for certification. I got logged out 3 times trying to certify on my phone last month and it made me answer all questions again from scratch!!! So frustraiting

0 coins

Kaitlyn Jenkins

•

You're getting great advice here! One more thing - if you hit the "Submit" button and then your internet cuts out or the page freezes, DO NOT panic and refresh or submit again right away. Wait a few minutes, then check your certification history to see if it went through. Submitting multiple times can flag your account for review. Also, if you're planning to travel outside your local area during your unemployment period, make sure to indicate that on your certification for those weeks. EDD rules require you to be available and ready to accept work, and they can check IP addresses to see where you're certifying from.

0 coins

Edwards Hugo

•

Oh wow, I had no idea they could track your location through IP addresses! That's good to know since I was thinking about visiting my parents out of state next month. I'll make sure to note that on my certification.

0 coins

Sydney Torres

•

they dont actually check IPs thats just a scare tactic lol

0 coins

Kaitlyn Jenkins

•

They may not check every claim, but they definitely have the capability and do use it during fraud investigations. It's best to be honest rather than risking disqualification or overpayment issues later.

0 coins

Gianna Scott

•

Since you're new to this, here's one more important tip: after you certify, your payment processes overnight and typically hits your Money Network card or direct deposit within 48 hours. If it takes longer than 3 business days, that usually means there's an issue requiring EDD review. The sooner you contact them about delays, the better. And remember, once you find full-time work, you still need to report those earnings on your final certification, even if it means you won't receive benefits for those weeks. Failing to do this final step is how many people end up with overpayment notices months later.

0 coins

Edwards Hugo

•

You've all been so helpful! I feel much more confident about the certification process now. I'm going to set up calendar reminders for my certification dates and keep detailed records of my job search activities. Thanks everyone!

0 coins

TaxRefund AI

Expert Assistant
Secure

Powered by Claimyr AI

T
I
+
6,869 users helped today