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Yara Khoury

When to certify for unemployment benefits in Washington - timing confusion

I'm completely lost about when I'm supposed to certify for my unemployment benefits. I filed my initial claim two weeks ago and it got approved, but now I'm not sure when I should be doing my weekly certifications. Do I certify right away or wait? The Washington ESD website isn't super clear about the exact timing. I don't want to mess this up and cause delays with my payments. Can someone explain the proper schedule for when to certify?

You typically certify for benefits every two weeks, not weekly. Your certification will cover two weeks of unemployment. Washington ESD will send you a notice or you can check your account online to see when your next certification is due. Usually it's available to complete starting Sunday morning.

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Oh okay, so it's bi-weekly not weekly? That makes more sense. I was thinking I had to do something every single week.

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Yeah the terminology is confusing because they call it 'weekly claim' but you actually file every two weeks for both weeks at once.

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Check your SecureAccess Washington account - there should be a section that shows when your next certification period opens. You'll get an email notification too when it's time to certify. Don't try to certify early, the system won't let you anyway.

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Thanks! I'll log into my SAW account and look for that section. I was worried I was already behind.

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The emails sometimes go to spam so check there too if you don't see it in your inbox.

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I had the same confusion when I first filed! The key thing is to certify as soon as the system allows you to, which is usually Sunday morning. You have until the following Saturday to complete it but don't wait too long or you might forget.

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Good advice about not waiting. I'm pretty forgetful so I'll set a reminder on my phone.

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Setting a reminder is smart. I do mine every Sunday morning with my coffee - makes it routine.

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If you're having trouble getting through to Washington ESD to ask about certification timing, I discovered claimyr.com recently. It's a service that helps you actually reach ESD agents when you call. They have a demo video at https://youtu.be/7DieNd3C7zQ that shows how it works. Really helpful when you need to talk to someone about your claim status or certification issues.

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Interesting, I'll check that out. I tried calling ESD yesterday and was on hold for 2 hours before giving up.

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Is this legit? I'm always skeptical of third-party services for government stuff.

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Yeah it's legitimate - they just help you get through the phone queue. I was skeptical too but it actually worked for me last month.

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Make sure you have all your job search activities logged before you certify! Washington ESD requires you to search for work and keep records. If you don't have enough job searches for the certification period, it can delay your payment.

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Oh shoot, I haven't been keeping track of my job searches. How many do I need per week?

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It depends on your situation but usually 3 job search activities per week. Check your eligibility requirements in your account.

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You can backtrack and log job searches you've already done. Just make sure they're legitimate searches with real employers.

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The certification questions are pretty straightforward - did you work, did you look for work, were you able and available. Just answer honestly. If you worked any hours, make sure to report all your earnings even if it's just a few dollars.

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What happens if I worked a few hours? Do I still get unemployment?

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You can still get partial benefits if you worked part-time. Washington ESD will calculate how much to reduce your weekly benefit amount.

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I missed my certification deadline once and it was a nightmare to fix. Had to call ESD multiple times and my payments were delayed by three weeks. Don't make my mistake!

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Yikes, that sounds awful. I definitely don't want that to happen to me.

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Usually if you miss the deadline you can still file late but you have to explain why you were late. Better to just do it on time though.

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One thing that confused me at first - when they ask if you were 'able and available' for work, that means physically and mentally able to work, and not having scheduling conflicts that would prevent you from accepting a job if offered.

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That's a good clarification. I wasn't sure what that question meant exactly.

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Right, like if you were sick or had a vacation planned, you might not be considered available for those days.

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The timing thing tripped me up too when I first started. Your first certification might be a little different because it won't be exactly two weeks from when you filed. After that it should be every two weeks on the same schedule.

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Oh that makes sense. So my first one might be shorter than two weeks?

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Exactly. It'll just cover whatever time period since your claim started.

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Pro tip: do your certification early in the day on Sunday if possible. Sometimes the system gets overwhelmed later in the day and you might have trouble accessing it.

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Good to know! I'll make sure to do it Sunday morning.

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Yeah I've noticed that too. The website can be slow on Sunday evenings.

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If you're on standby with your employer, the certification process is slightly different. You still need to certify but you don't need to do job searches. Just make sure your employer is reporting your standby status correctly.

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I'm not on standby but good to know for future reference.

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Yeah standby can be confusing. I was on standby last year and it took me a while to understand the rules.

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Make sure you save confirmation after you submit your certification! I always screenshot mine just in case there are any issues later.

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Smart idea. I'll definitely do that.

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The system usually emails you a confirmation too but having a screenshot doesn't hurt.

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I hate the whole certification process. It's so stressful worrying about answering the questions wrong and losing benefits. The ESD system is not user-friendly at all.

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I'm definitely nervous about messing it up. Seems like there are a lot of ways to get it wrong.

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Just be honest and thorough. The questions aren't trying to trick you, they're just collecting required information.

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If you need to talk to someone at ESD about certification timing or any other questions, I found this service called Claimyr really helpful. You can check them out at claimyr.com - they basically help you get through to an actual person at ESD instead of waiting on hold forever.

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A couple people mentioned that already. Might be worth trying if I can't figure this out online.

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Anything is better than trying to call ESD directly. I've wasted so many hours on hold.

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Don't overthink it too much. I was super worried about my first certification but it was actually pretty straightforward. Just follow the prompts and answer honestly.

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Thanks for the reassurance. I tend to overthink things so I'll try to keep it simple.

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Yeah the anticipation is worse than actually doing it. Once you do it once you'll see it's not that complicated.

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Also remember that if you make a mistake on your certification, you can usually fix it by calling ESD or filing an appeal if necessary. One wrong answer won't necessarily ruin everything.

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That's good to know. I was worried that one mistake would cause major problems.

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Yeah they understand that people make honest mistakes. The system is designed to catch fraud, not punish good faith errors.

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Keep track of your certification dates going forward. Some people set calendar reminders but I just remember it's every other Sunday. Having a routine helps.

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I'll definitely set up recurring reminders. Don't want to miss one and have payment delays.

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Good idea. I have a recurring phone reminder every other Sunday morning.

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Last thing - make sure you understand what happens if you start working while collecting benefits. You still need to certify and report your earnings. Don't just stop certifying because you got a job.

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Good point. I'm still job hunting so hopefully that won't be an issue soon, but I'll keep that in mind.

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Yeah even if you work full time you should report it properly rather than just stop filing. Closes out your claim correctly.

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You've got this! The first certification is always the most nerve-wracking but it gets easier. Just remember the timing - every two weeks starting when ESD tells you to, and be honest with your answers.

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Thanks everyone for all the helpful advice! I feel much more confident about the process now.

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Good luck! Don't hesitate to ask if you have more questions after your first certification.

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One more tip - if you ever have issues with the online certification system, you can sometimes certify by phone. The automated phone system is usually more reliable than the website.

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Good backup option to know about. Hope I won't need it but nice to have alternatives.

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The phone system is pretty straightforward too. Just have your Social Security number and PIN ready if you need to use it.

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