UI Online says weeks available to certify but no option showing - normal without interview?

This actually happens quite often! The EDD system sometimes enables certification before all the paperwork is complete. Here's what you should know: 1. The email notification is automated and doesn't always sync perfectly with your UI Online account 2. Sometimes you need to wait 24-48 hours after the email for the certification option to appear in UI Online 3. Not everyone gets a phone interview - they're only scheduled if there are questions about your eligibility 4. The paperwork can take 7-10 business days to arrive, but you can still certify online before receiving it Check under the "Certification" tab in UI Online, not just the homepage. If nothing appears by tomorrow, try logging out completely, clearing your browser cache, and logging back in.

Check if ur on the mobile version of UI Online. sometimes the certification option only shows on the desktop version. And no interview is actually a GOOD sign!! They only do interviews when theres sumthing questionable about ur eligibility. My husband didnt have an interview and got approved right away but I had one cuz my employer contested my claim.

not getting a phone interview is normal. i never got one for my claim. if they need additional info they'll schedule an interview but otherwise you're good to go. the mail takes FOREVER with edd stuff... i got my award letter like 3 weeks after i was already certifying and getting paid lol

I had this happen to me in September. The email said I could certify but nothing showed up online. Called EDD for three days straight and kept getting disconnected. Wasted so much time until my friend told me about Claimyr.com - it got me through to an EDD rep in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Turns out there was a technical flag on my account preventing the certification weeks from showing up. The rep fixed it right there on the call and I was able to certify immediately. Sometimes you just need to talk to an actual human at EDD to fix these system issues.

I'm going through something similar right now and it's making me CRAZY. Got the email about certifying but nothing shows up on my account. Been trying to call for days with no luck. The whole system is designed to be confusing and frustrating. They WANT people to give up! One thing I learned though - check your Message inbox in UI Online. Sometimes they don't mail important notices but just put them in your online inbox. They might be asking for additional documents or verification but you'd never know unless you check there. ALSO - double check that you set up your payment preference (BofA card vs direct deposit). Sometimes that can hold up your claim too. This system is a NIGHTMARE.

Just to follow up on this thread with accurate information: as of 2025, EDD now uses Money Network for debit card payments instead of Bank of America. So make sure you've set up your payment preference to either Money Network card or direct deposit in your UI Online account. This is under "Profile" then "Payment Method." If after 72 hours you still don't see certification weeks available, it could be one of these issues: 1. Identity verification pending (check ID.me status) 2. Wage verification needed (employer response pending) 3. Technical glitch (requires agent assistance) 4. Eligibility issue requiring interview (you'd typically get a notice) The fact you applied on 11/22/24 and it's now December means you should definitely be able to certify by now. I would recommend trying to speak with a representative this week.

glad u got it fixed! edd is always a headache but once u get through to someone they usually can fix things pretty quick