EDD account locked - says EDDCAN is incorrect after eligibility interview

same thing happened to me in jan. system glitch probly. u gotta call them

This is actually a common issue after eligibility interviews - sometimes there's a temporary account lock while they process your determination. A few things to try: 1. Wait 24-48 hours and try again (the system often updates overnight) 2. Try using the "Forgot EDDCAN" option - sometimes this refreshes your access 3. Clear your browser cache and cookies completely 4. Try logging in from a different device (phone instead of computer) If none of those work, it likely means they've flagged your account for manual review after the interview, which unfortunately does require calling to resolve.

I bet its cuz your eligibility is under review!! My brothers gf had this happen and it turned out her account was temp frozen while they were deciding on her interview. Its actully a good sign cuz means their DOING something with your claim not just sitting on it lol

This sounds like either an ID verification issue or possibly a technical problem on their end. Based on your timeline (being able to log in before the interview), I suspect they may have flagged something during your interview that needs additional verification. Unfortunately, this is one of those issues that absolutely requires speaking with an EDD representative to resolve. I know calling is frustrating - I was in the same boat last month trying to fix an issue after my interview. After three days of failed calling attempts, I used Claimyr (claimyr.com) and got through to a rep in about 20 minutes. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Once you get through, ask specifically about: 1. Why your EDDCAN is being rejected 2. If there's an identity verification hold on your account 3. The status of your eligibility determination The rep should be able to reset your access and tell you the status of your claim.

THE EDD IS A COMPLETE DISASTER!!! I had the EXACT same issue for THREE WEEKS after my interview! Called 86 TIMES before getting through!!! The system is DESIGNED to lock you out and make it impossible to get help. They're hoping you'll just give up and go away. When I finally reached someone they acted like it was no big deal and fixed it in 2 minutes. OUTRAGEOUS!!! They're probably delaying your payments on purpose to save the state money!!!

hve u tried logging in from the mobile app instead of website? sometimes the app works when the site doesnt. worth a shot.

This issue typically stems from one of three causes: 1. Technical glitch requiring cache clearing (30% of cases) 2. Identity verification flag requiring phone intervention (40% of cases) 3. Account security measure after suspicious login attempts (30% of cases) If you received your eligibility interview, this means your identity was previously confirmed, so I suspect it's either #1 or #3. For #3, this happens if you or someone else attempted multiple incorrect password entries. For immediate resolution: 1. Try the account recovery process instead of login 2. Call the technical support line (not the main line) at 855-327-7057 between 8-5pm 3. Request an account reset specifically Also, check your email (including spam folders) for any notices about account security issues.

did u try rebooting ur computer lol

Any update? Were you able to get through to EDD and resolve this?