EDD Money Network card stuck in limbo - shipped 3 weeks ago but still no delivery

mine took 3 weeks to come so hang tight it might show up this week. the whole switch from bofa is a mess tbh

Unfortunately, the Money Network cards have been experiencing significant shipping delays during the transition period. Here's what you should do: 1. Call Money Network customer service directly at 1-888-964-1170 to check the exact status of your card (not the EDD general line) 2. Verify they have your correct mailing address on file 3. If it's been more than 15 business days, request they expedite a replacement card Also, once you do receive it, remember to download the Money Network mobile app to manage your account. It's much more user-friendly than the old BofA system.

THIS TRANSITION IS A DISASTER!! My card was supposedly mailed January 28th and I just got it YESTERDAY. That's OVER A MONTH with no access to MY MONEY! I called EDD 17 times and got disconnected every single time. When I finally reached someone, they just told me to "be patient" like I don't have rent and utilities due. The whole system is designed to make us suffer!

I had a similar issue when I got my last certification payment. Ended up using Claimyr to get through to an actual EDD rep after spending days trying on my own. The service connected me to an agent in about 20 minutes when I couldn't get through at all before. They have a demo video at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. The rep I spoke with was able to see exactly when my card was mailed and helped expedite a replacement since the original was clearly lost. Worth checking out if you keep hitting dead ends with the regular phone number.

Just to clarify something important about the Money Network cards that might be causing confusion - they're being mailed in batches based on last name AND region. When the rep told you February 5th, that might have been when your batch was processed, not necessarily mailed. I work in financial services (not for EDD) and can tell you the actual mail date could be 5-7 business days after processing. Also, if you've moved recently or had mail forwarding set up, these cards CANNOT be forwarded by USPS due to security protocols. They'll be returned to sender, which starts the whole process over again.

When I was on unemployment last year, my sister and I both had claims and lived at the same address. Her card came a whole 2.5 weeks before mine even though we certified on the same days. The Money Network distribution seems really random. Have you tried checking your balance on the Money Network website? Sometimes you can access funds through direct deposit options before the physical card arrives.

UPDATE: Just wanted to follow up based on some information I received today. EDD is now aware of significant delivery delays with a batch of Money Network cards processed in early February. They're working with Money Network to resolve the issue. If your card was supposedly shipped around February 5th, you're likely part of this affected group. The official recommendation now is to request a replacement card if it's been more than 20 business days since the initial mail date. The replacement cards are being expedited and should arrive within 5-7 business days.