One additional thing to be aware of: make sure this ineligibility determination is only for the weeks you had excessive earnings and doesn't extend to other weeks. Sometimes the EDD can make mistakes in the date ranges. If you believe the determination incorrectly includes weeks where you should have been eligible, you would need to appeal within 30 days of receiving the notice.

dont forget u still gotta report ANY income even if its just 1 hour of work... see ppl get in trouble all the time cuz they think small amounts dont matter

Just wanted to follow up - sometimes the UI Online system also has scheduled maintenance periods where accounts can behave strangely afterward. Check if your email has any notifications from EDD about system updates. Regarding certification - if you can't get your account unlocked in time, remember you can also certify by mail as a last resort. The paper form takes longer to process but it's better than missing your certification window entirely. Did you ever set up a backup email or phone number for account recovery? If you did, there should be an option to verify your identity that way instead of using the security question.

Glad to hear you got it resolved! For anyone else reading this thread with similar issues, here's a quick summary of options: 1. Try the technical support line (1-855-327-7057) 2. Make sure you're entering security answers exactly as you set them up (spacing, capitalization, etc.) 3. Use alternative certification methods (TeleCert, paper form) if you're nearing your deadline 4. Consider a call automation service if you're unable to get through after multiple attempts 5. As a last resort, visit an EDD office in person Also worth noting that EDD sometimes performs system updates that can affect account access. If this happens to you, don't panic - your claim information is still in their system even if you can't access your online account temporarily.

my freind waited 14 weeks for her hearing!!! its crazy how long it takes now

hey i just rememebred - theres a phone number where you can check if they recieved your appeal its different from the regular edd number its on the appeal form i think??? sorry i dont remember the exact number but maybe check the paperwork you submitted

Just a quick update on the "reasonable assurance" rule - as of January 2025, EDD updated their guidelines for contract employees at educational institutions. The key factors they now consider are: 1. Whether there's a written guarantee of reemployment 2. Whether there's a consistent history of reemployment after breaks 3. Whether the contractor (not just the school) has indicated future work Make sure to download and review Form DE 1870C from the EDD website before your interview - it contains the specific questions they'll ask about educational employment. Being prepared with this information will help tremendously during your interview.

i think they just do these interviews to scare people tbh. my cousin works at a school cafeteria (not district employee either) and they did this same thing to her every summer for like 3 years. she always got approved in the end but they make you jump thru hoops first cause thats what edd does lol

Thanks everyone for the advice! I just submitted my unemployment application and listed both employers. I tried to be very detailed in explaining the situation. Now I'm just waiting to see what happens. I also called the Labor Commissioner's Office about filing a wage claim for the unpaid work, and they're sending me the paperwork. Fingers crossed this all works out soon because my savings are getting really low.

one more thing!!! when u certify each week make sure u answer the job search questions correctly!!! u need to list AT LEAST 3 job contacts per week or they might deny ur benefits. i almost got disqualified for forgetting to do this!!!