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EDD jury duty reporting - report when served or when paid?

I just got summoned for jury duty starting next month and I'm worried about how to handle this on my UI certification. When answering the question "Did you receive any other type of income such as the following?" (where jury duty is listed), should I report this during the week I'm actually serving on jury duty OR wait until I physically receive the payment check from the court? I'm confused because earlier in the certification process there's a question that specifically says "even if you haven't yet been paid" but this jury duty question doesn't have that note. Does that mean I only report it once I get the actual check in hand? My jury duty is scheduled for 2 weeks and I really don't want to mess up my benefits by reporting incorrectly. Has anyone dealt with this before? I'm in Los Angeles County if that matters.

Thank you all for the helpful information! To make sure I understand correctly: 1. Mark "No" for being available for work during jury duty weeks 2. Explain it's for jury duty in the additional information box 3. Only report the jury duty pay as "other income" during the week I actually receive the check 4. Keep all documentation in case of questions I'll also try contacting EDD before my jury duty starts to get notes added to my account. I really appreciate everyone's help!

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You've got it exactly right! One additional tip: after you certify for the weeks with jury duty, log into your UI Online account daily to check your payment status. If it gets stuck on "pending" for more than 3-4 days, that's when you should call EDD to have them push it through manually.

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I went through this exact situation about 6 months ago and want to share what worked for me. I was selected for a 3-week trial in Orange County. Here's what I did based on advice from an EDD rep I spoke with beforehand: - Weeks 1-3 (serving): Answered "No" to available for work, wrote "Serving mandatory jury duty" in the explanation box - Week 4 (when I got the check): Reported the jury duty payment as "other income" The key thing that saved me headaches was calling EDD BEFORE my service started. I used the technical issues line (1-800-300-5616) early in the morning and got through after about 45 minutes. The rep added notes to my account explaining the jury duty situation, which prevented my claim from getting flagged. Total jury pay was $195 for 3 weeks ($15/day after the first unpaid day), so it barely affected my benefits anyway. The whole process went smoothly because I was proactive about calling ahead. My advice: Don't wait until you're certifying to deal with this. Call now and get those protective notes added to your account!

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EDD eligibility while in CTB nursing program - confused about application process

Hi everyone, I'm currently enrolled in a nursing program and recently heard from a classmate that we might be eligible for unemployment benefits through something called the CTB program. I'm really confused about the whole process though. Does anyone know what steps I need to take to apply while I'm in school? Is there special paperwork for nursing students? Do I need approval from my school or program director? I've tried reading through the EDD website but the information about CTB (California Training Benefits?) is really confusing me and I'm not sure if I qualify or what documentation I need. Any guidance would be super appreciated!

To summarize what everyone has shared: 1. Apply for regular UI first (through UI Online) 2. Be prepared to explain why your job separation should qualify (employer's unwillingness to accommodate your school schedule) 3. Gather documentation proving you tried to keep working (emails, texts requesting schedule changes) 4. If approved for regular UI, then apply for CTB status 5. Be ready for an eligibility interview about your job separation I'd suggest applying soon, as there's a limited timeframe after job separation to file for benefits. Even if you're initially denied, you can appeal the decision like the other nursing student mentioned.

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Thank you everyone for the advice! I'll apply for regular UI this weekend and gather my documentation about the schedule accommodation attempts. Fingers crossed it works out!

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Just wanted to add that when you do apply for CTB, make sure your nursing program is on the approved training list first! You can check this on the EDD website under "Eligible Training Provider List" or ask your program's financial aid office - they usually know. Some programs aren't approved and you'd waste time going through the whole process. Also, if you do get approved for CTB, you'll need to submit monthly progress reports to EDD showing you're maintaining satisfactory academic progress. Good luck with your application!

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Worried about EDD eligibility interview - employer incorrectly reporting I quit

I started my EDD claim on March 12, 2025 and already certified for my first week. My Money Network card arrived with initial payment, but I'm getting really nervous about the upcoming eligibility interview. My former employer (a retail warehouse) is falsely claiming I voluntarily quit when I absolutely did NOT. Here's what actually happened: I was hired as seasonal with promise of permanent position. After peak season, my manager told me they'd be keeping me on, but then suddenly my hours were cut to zero with no explanation. When I reached out multiple times to discuss, I got bounced between supervisors who kept saying "we'll get back to you." I have all the emails and texts showing I was actively trying to keep my position! Does anyone know: 1. How long until EDD calls for the eligibility interview? 2. What specific evidence should I prepare? 3. What happens if my ex-employer's HR doesn't respond to EDD? (They're IMPOSSIBLE to reach - I tried for weeks) I'm so stressed about this. If I get disqualified because of their false claim, I don't know how I'll pay rent next month. Has anyone dealt with something similar?

Just wanted to update that I went through my records from when this happened to me. My timeline was: - Filed claim: June 3 - First certification: June 17 - Eligibility interview notice: June 29 (letter arrived July 3) - Interview conducted: July 12 - Determination letter: July 18 (approved) So from filing to interview was almost exactly 5.5 weeks for me. Hope that helps give you some idea of timeline.

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Thank you for looking that up! That actually makes me feel better having some idea of what to expect. Did they give you advance notice of the interview date through UI Online or just by mail?

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They sent a letter AND it showed up as a notification in UI Online about 2 weeks before the interview date. The letter included the date, time window (they gave me a 2-hour window), and phone number they'd call from. Make sure your contact info is up to date in the system!

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I'm going through a similar situation right now - my former employer is claiming I quit when they actually just stopped scheduling me after promising to keep me on permanently. Reading through everyone's experiences here is really helpful and reassuring that EDD does seem to side with employees when there's good documentation. @Sara I think you have a really strong case based on what you've described. The emails showing they promised to keep you on and your attempts to get clarification about your status should definitely work in your favor. I'm keeping detailed records of everything too after seeing how important that seems to be. Has anyone here dealt with an employer that tries to claim "job abandonment" instead of voluntary quit? That's what I'm worried my former company might try to argue since there was a gap between when my hours got cut and when I finally gave up trying to get them restored.

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EDD says payment issued but Money Network card not showing funds after 5 days - normal delay?

Hi everyone, I'm getting worried about my husband's unemployment payment. He previously collected EDD benefits in 2024 and still has his Money Network debit card. He filed a new claim this year (2025), which was approved after the standard waiting period. He certified for his first payable week, and UI Online shows 'paid' status for $532 as of five days ago. The problem is, nothing has shown up on his Money Network card yet! We checked the balance online and called the automated system - zero balance. Is this normal? Has anyone experienced longer delays with Money Network lately? I'm wondering if there's an issue with his old card or if we should contact EDD directly. We're counting on this money for our mortgage payment next week.

Update: I contacted EDD using Claimyr and got through in about 15 minutes. The representative explained that there was indeed a hold on the first payment of my new claim because I was using my card from last year. Apparently, they need to verify everything matches up between the old and new claim. The rep released the payment while I was on the phone, and the money showed up on my card about 24 hours later. Worth the time saved from trying to call repeatedly!

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Thank you so much for the update! This is really helpful. We're going to try Claimyr tomorrow morning. Fingers crossed we get the same quick resolution you did!

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I went through this exact same situation last month! My husband's payment showed "paid" on UI Online for over a week but nothing on the Money Network card. After reading all these comments, I want to add that you should also check if EDD sent any mail about a new card being issued - sometimes they don't notify you in the system. We ended up finding out they automatically sent a new card because his old one was flagged as "inactive" after 10 months of non-use, even though it wasn't expired. The new card arrived about 8 days after the payment showed as "paid." If you don't see anything in the mail by day 7, definitely use one of those callback services because the regular phone lines are impossible. Good luck!

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EDD approved UI claim showing 'waiting period served' - Is this normal with vacation payout?

My husband lost his job on March 29th and just got his unemployment claim approved, but it has a start date of 4/14/24 instead of when he actually became unemployed. We're confused because when we certified, there's nothing available before 4/14, and the week of 4/14-4/20 shows 'waiting period served' with no payment. Is this normal? He did receive 2 weeks of vacation payout in his final check - could that be why there's this gap between his last day and when benefits start? I thought EDD was supposed to backdate to when you actually became unemployed? Anyone dealt with this before? We were counting on getting payments from when he actually lost his job.

Thank you everyone for the helpful information! I appreciate all the explanations. It makes sense now why the claim starts on April 14th - the 2 weeks of vacation pay essentially pushed the start date. Frustrating, but at least we understand the system now. We'll adjust our budget accordingly and look forward to the regular payments starting after the waiting week.

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I'm new here but going through something similar right now. My company laid me off last week and I also got vacation payout, so this thread is really helpful! One question - does the vacation payout delay apply even if your employer pays it out as a lump sum rather than allocating it to specific weeks? My HR said they're just putting it all on my final paycheck without specifying dates. Will EDD still push back my claim start date?

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