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Since you're waiting for your card, one tip I wish someone had told me - as soon as you get it, create your Money Network account online right away. Then you can at least track when deposits hit the card. You can also set up automatic transfers to your bank account so you don't have to manually transfer each time.
have u checked ur money network account online? sometimes the card balance on the website updates before the automated phone system. also there was a holiday on monday so that might add an extra day for processing. my payments are usually in my account exactly 2 days after i certify but holidays mess everything up
Just following up - did your payment come through over the weekend? If not, Monday morning would be the time to contact EDD. One additional tip: when you do reach an agent, ask them to verify that your Money Network card information is correctly linked in their system. Sometimes there can be a mismatch that causes delays.
Great news! The money finally hit my account this morning. Looks like it was just delayed because of the holiday weekend. Thanks everyone for your help! For future reference for anyone else: even though my UI Online showed 'paid' on Sunday, it took until the following Saturday morning for the money to actually appear on my Money Network card. So almost a full week.
Wait you should have recieved an email when you filed your claim. Check your spam folder maybe? Thats where mine went. It should tell you when to certify and how long things take. Not getting ANY communication seems weird, you might want to try calling them to check if they have the right contact info for you.
Based on everything you've shared, it sounds like there might be an issue with your contact information. Here's what I recommend: 1. Call EDD as soon as possible to verify they have your correct mailing address and email 2. Ask specifically about the status of your Customer Account Number letter 3. Confirm when your first certification period will be available 4. Ask if they can expedite your Money Network card if it hasn't been sent yet Your claim is approved, which is the good news, but you need to make sure all your information is correct so you can get your documents and start certifying.
You're right, I need to just talk to someone directly. I've been trying to call but can't get through - might try that Claimyr thing someone mentioned. Thanks for all your help!
Just to update on the work search requirements discussion - the correct requirement is still 2 work search activities per week for most claimants in 2025, not 3 as someone mentioned. Your son should: 1. Keep a detailed record of all work search activities 2. Include employer names, contact information, positions applied for 3. Save copies of all job applications submitted EDD randomly selects claimants for work search verification, so having good documentation is important. The system works smoothly for temporary/on-call situations like your son's as long as everything is reported accurately.
Thanks everyone for the helpful advice! My son reopened his claim yesterday through UI Online. The process was pretty straightforward - he selected "lack of work" as the reason his temporary position ended. The system showed his weekly benefit amount is the same as before. Now we're just waiting for the claim to be processed. I really appreciate all the guidance!
TillyCombatwarrior
Just to add one more important detail: if you do manage to reach EDD and confirm you have a valid payment plan, get EVERYTHING in writing. Ask them to email or mail you confirmation that your refund won't be offset. Too many people get verbal confirmations that later turn out to be meaningless. If they say your refund is protected, ask for the specific regulation or code they're citing, and get the name/ID of the representative you spoke with.
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Dyllan Nantx
•That's excellent advice. I'll definitely ask for written confirmation if I'm able to reach them and get this sorted out. I'll update here once I know what's happening with my refund in case it helps anyone else in this situation.
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Rajan Walker
wait does this apply to state tax refunds too or just federal?
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Nadia Zaldivar
•Both federal AND state tax refunds can be intercepted for EDD overpayments. California has its own offset program separate from the federal TOP program. So you need to protect both refunds if possible.
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Rajan Walker
•well that sucks. thanks for letting me know
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