California Unemployment
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EDD account showing 'disqualified' after Money Network card activation - no explanation!
I'm completely stressed out about my unemployment situation right now. I received my Money Network debit card last week, activated it successfully, but when I logged into my UI Online account yesterday, my claim suddenly shows 'disqualified' for my last certification period! There's absolutely NO explanation why this happened. I've been receiving benefits for 6 weeks without issues, reported all my work search activities correctly, and haven't had any income changes. When I try to click for more details, the system just takes me back to the homepage. Has anyone experienced this random disqualification after activating their Money Network card? Is there some connection? I've been trying to call EDD for two days straight but keep getting the 'maximum callers reached' message. I have bills due next week and was counting on this payment!
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How to cancel scheduled EDD phone interview after finding new job?
Good news but I'm a bit confused - I have a video interview with EDD scheduled for next Monday (May 13), but I just got hired and start my new job this Friday! I'm not sure what I should do about the interview since I won't need unemployment benefits anymore. Do I just not show up? Is there a way to cancel the appointment? Will I get penalized if I just don't attend? I don't want to waste anyone's time or have any issues down the road if I ever need to file for unemployment again. Has anyone been in this situation before? Thanks for any help!
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Hey, did you end up getting through to EDD? Just curious which method worked for you. I had a similar situation last month (though mine was a phone interview not video) and it took me forever to cancel it properly.
Yes! I ended up using both methods just to be safe. I sent a message through the UI Online portal AND I got through on the phone using the Claimyr service someone mentioned above. The rep confirmed they canceled my interview and noted my account that I found employment. They also explained I still need to do my final certification for the weeks before I started working. Really relieved to have this taken care of!
Great to hear you got it sorted out! For future reference for anyone else in this situation, you can also try calling the EDD Employer Services line at 1-888-745-3886 - they sometimes transfer you to the right department and the hold times are often shorter than the main number. Also worth noting that if you have a CalJOBS account, you can update your employment status there too which helps keep everything synchronized across their systems.
EDD Money Network Card to Bank Account Transfer Options - Any Tricks?
Just received my new Money Network debit card in the mail yesterday after waiting almost 3 weeks. I was surprised it's not Bank of America anymore! My question is: does anyone know the easiest way to transfer the entire balance to my checking account? I don't really want to keep the money on this card since I pay all my bills from my main bank account. Is there a way to do a one-time transfer of the whole amount, or do I have to withdraw in smaller chunks? The pamphlet that came with it was super confusing, and the customer service number had me on hold forever. Thanks for any advice!
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my friend told me u can just go to walmart and buy a money order with the card then deposit the money order to ur bank
While this is technically possible, I wouldn't recommend it. Money orders typically have fees (usually $1-$5), and some banks place holds on money order deposits. The direct ACH transfer from the Money Network app is free and more secure.
UPDATE: Just wanted to let everyone know what worked for me. I downloaded the Money Network app, verified my identity, and was able to set up a transfer to my checking account. The app said it would take 2-3 business days, so fingers crossed! I also went ahead and set up direct deposit through UI Online for future payments so I won't have to deal with this card again. Thanks to everyone for your help!
Glad it worked out! Just make sure you keep the card somewhere safe even after you set up direct deposit. Sometimes there can be adjustments or additional payments that might still go to the card.
That's awesome that it worked out for you! I'm in a similar situation - just got my Money Network card last week and was dreading having to deal with it. Your post gave me the confidence to try the app method instead of going the ATM withdrawal route. Quick question - when you did the identity verification, did you have to upload photos of your ID or was it just answering security questions?
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To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
I'm so sorry you're dealing with this frustrating situation, Roxanne. It sounds like you may have an overpayment issue that's causing the hold on your payments. When EDD says you didn't report funds from previous months, they often place a hold until it's resolved. Here are some steps you can try: 1. the decision - you should have received a notice with instructions. If not, call and request the form. 2. Check your UI Online for any notices or documents they may have sent explaining the overpayment. 3. Keep detailed records of all your attempts to contact them, including dates and times. 4. Consider contacting your local assemblymember's office - they often have dedicated staff to help with EDD issues. The fact that they're still asking you to certify but not paying suggests the system recognizes your ongoing eligibility but there's a manual hold that needs review. Don't give up - you have rights and options to resolve this!
DUA Approval: What's Next? Self-Employed Income Verification for EDD?
Hey everyone, I just got approved for DUA and I'm wondering what happens next. Does anyone know how long it usually takes for payments to start? Also, I'm self-employed and I'm not sure how to verify my income. The application didn't ask for it, so where do I submit this info? Any help would be appreciated!
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Does anyone know if gig work counts as self-employment for DUA? I do Uber and Doordash on the side and idk if I should include that income 🤔
Pretty sure it does. You get 1099s for those jobs, right? That's considered self-employment income.
Ah, gotcha. Thanks! Guess I better dig up those 1099s then 😅
Congrats on the DUA approval! 🎉 Just to add to what others have said - when you submit your self-employment docs, make sure they clearly show your name and the income period. I had to resubmit mine because my bank statements didn't have clear dates. Also, if you're doing gig work like Uber/DoorDash, those definitely count as self-employment income. Keep copies of everything you submit - EDD has a habit of "losing" documents sometimes. Good luck with the process!
Connor O'Neill
UPDATE: I FINALLY got through to EDD this morning after calling right when they opened! You all were right - it was a verification issue triggered by the Money Network card activation. The rep said there was a mismatch between my mailing address (where the card was sent) and my residence address on file. The tier 2 specialist was able to verify my identity and remove the disqualification. She said my payment should be processed within 48 hours. Such a relief! For anyone else experiencing this - keep calling and make sure you get to a tier 2 rep who can actually fix the issue. The first person I spoke with couldn't even see why I was disqualified.
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LunarEclipse
Great news! Thanks for updating us. This is exactly why it's so important to make sure all your information matches exactly across systems. Glad you got it resolved without too much delay.
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Oliver Weber
Lucky you got through! I'm dealing with a different EDD issue and been trying for WEEKS with no luck. The system is broken!!
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Diego Ramirez
So glad you got this resolved! This is exactly why I always tell people to double-check that ALL their information matches perfectly across EDD systems before activating anything. The Money Network card activation seems to trigger these verification checks more often than EDD admits. For future reference for anyone reading this - when you get your card, before activating it, go into your UI Online account and verify that your mailing address, residential address, phone number, and even how your name is formatted (middle initial vs full middle name, etc.) matches EXACTLY what you used when you first applied. Even tiny differences can cause these automated flags. It's ridiculous that EDD doesn't warn people about this possibility, but at least now we know what to watch out for. Thanks for updating us with the resolution - it really helps other people going through the same thing!
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