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EDD Money Network card issues - can't withdraw full amount or check balance

I'm at my wits' end with this Money Network card from EDD. Why did they have to switch from Bank of America?! I've been on UI for about 6 weeks now and the payment process is driving me crazy. I have to drive 15 minutes to find an ATM that accepts these cards (usually at some sketchy gas station or liquor store), and then I can only withdraw $500 at a time with ridiculous fees after the first withdrawal each period. The mobile app is practically useless - crashes constantly or shows 'maintenance' whenever I actually need to check my balance. At least with BofA I could go to actual bank branches and withdraw my full benefit amount in one transaction. Anyone else struggling with these Money Network cards? Any tricks to make this process less painful or alternative ways to access our benefits?

StarSurfer

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I feel your frustration! The Money Network cards are definitely more limited than the old BofA ones. Here's what I've found works best: Instead of ATM withdrawals, go to any Walmart or grocery store that offers cash back with purchases. Buy something small like gum, then request cash back - you can usually get up to $100-$200 per transaction with no fees. For larger amounts, you can set up direct deposit to your regular bank account through UI Online. Log in, go to 'Payment Methods' and choose direct deposit instead of the debit card. Takes about 10 days to process the change but totally worth it!

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Isabella Costa

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Thanks for the cash back tip! I never thought of that. I'll try it next time I'm at the store. How do I check if my local Walmart has a limit on cash back amounts? And for the direct deposit switch - will my current funds on the card automatically transfer to my bank account or just future payments?

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Ravi Malhotra

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THESE CARDS ARE THE WORST!!!! I've been dealing with this nightmare for 3 months now. The app is down like 40% of the time and customer service is USELESS. I called them 5 times about missing money and they keep transferring me around. One time I spent 2 HOURS on hold just to get disconnected!!! The BofA system wasn't perfect but at least it WORKED. EDD keeps making things harder for people already struggling.

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I had a similar experience with their customer service. Have you tried using Claimyr (claimyr.com) to reach an actual EDD agent instead of the Money Network people? They helped me get through to EDD directly when I had issues with my card not receiving funds. Much better than dealing with the card's customer service. They have a demo video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km - saved me hours of frustration.

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Omar Hassan

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hav u tried transfering all ur $$ to ur regular bank? thats what i do now. u can link ur money network card to cashapp or venmo and move it all at once instead of atm stuff. way easier tbh

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Isabella Costa

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I didn't know you could link it to CashApp! Does that work even when the Money Network app is down? And do they charge any fees for transferring? This could solve so many problems if it works reliably.

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Chloe Robinson

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The switch from Bank of America to Money Network was implemented in July 2023 as part of EDD's effort to reduce fraud and lower state costs. While it's created some challenges, there are several options to access your funds more efficiently:\n\n1. Direct deposit to your personal bank account is the most seamless option\n2. Fee-free cash withdrawals at any MoneyPass ATM (download their app to find locations)\n3. Cash back at point-of-sale at most major retailers\n4. Online bill pay directly through the Money Network portal\n\nFor balance inquiries when the app is down, try calling the automated line at 1-866-898-2213. Also, you can transfer funds electronically to your bank account through the Money Network website rather than using the app, which tends to be more stable.

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Ravi Malhotra

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That MoneyPass ATM finder is TOTALLY INACCURATE!!!! I drove to 3 different locations it listed and NONE of them had MoneyPass ATMs! Complete waste of gas and time. And the automated line often says 'system unavailable' too. The whole system is broken.

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Diego Chavez

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I switched to direct deposit after 2 weeks with that Money Network card. Best decision ever! Takes about 7-10 business days for the change to process, but now my payments go straight to my checking account. No more ATM hunts or app crashes!

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NeonNebula

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I've been wanting to switch to direct deposit, but I'm worried about delays. Did you experience any gap in payments while waiting for the direct deposit setup to process? I can't afford to miss even one payment cycle right now with rent coming up.

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StarSurfer

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One trick I learned about the Money Network card that most people don't know: you can request a higher daily ATM withdrawal limit by calling customer service at 1-888-929-2460. I was able to get mine increased to $1000 per day. You'll need to verify some additional security info, but it reduced the number of ATM trips I needed to make. Also worth noting that any Wells Fargo ATM gives one free withdrawal per deposit period.

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Isabella Costa

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That's incredibly helpful! I had no idea you could increase the limit. I'll definitely call them tomorrow. And I didn't know about the Wells Fargo option either - there's one much closer to me than the ATMs I've been using. Thank you!

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Lol am I the only one who actually likes the money network card? The old bofa one kept getting skimmed at atms. This ones way more secure. Plus u can use the card anywere visa is accepted without fees... why are yall making so many atm trips? Just use it like a normal debit card at stores

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Ravi Malhotra

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Some of us need CASH for things like RENT and BILLS that don't accept card payments!!! Not everyone has landlords who take credit cards. Some of us pay rent in person with cash or money orders. Must be nice to have everything set up for card payments 🙄

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After struggling with the Money Network card for weeks, I finally managed to reach an EDD representative who helped me switch to direct deposit. If you're having trouble getting through on the EDD phone lines (which is almost guaranteed), I used a service called Claimyr (claimyr.com) that got me through to an actual person within 20 minutes instead of spending days redialing. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km\n\nThe EDD rep told me something important: if you switch to direct deposit, any remaining balance on your Money Network card stays there - it doesn't transfer automatically. So make sure to withdraw or use those funds before the card becomes inactive!

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Isabella Costa

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Thanks for the tip about the remaining balance! I would have assumed it transferred automatically. I'll check out Claimyr too - at this point I'm willing to try anything to get this sorted out. Did they help you with the direct deposit setup or just connected you to EDD?

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NeonNebula

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I had similar issues and found that you can also transfer money from your Money Network card to your personal bank account through the website (not the app). Go to moneyntework.com, log in, select

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Isabella Costa

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This is exactly what I needed! I just tried logging into the website and it's working even though the app is down. Starting the transfer process now. So much better than driving around to ATMs. Thank you!

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