Money Network card nightmare - EDD payments frozen for no reason

omg same thing happened to my brother last month!! his account was locked for "security review" for like 2 weeks with no explanation. money network is THE WORST. edd should just use direct deposit for everyone instead of these garbage cards

The Money Network card system does have serious issues, but there are some things you can try: 1. Request a supervisor when you call - regular reps often can't override security flags 2. Log into your Money Network account online and verify all your info is correct 3. Check if there's a daily withdrawal limit you might have hit 4. Try a smaller transaction first ($20) at a major retailer Also, for future payments, you can switch to direct deposit through UI Online. Go to "Payment Method" under "Contact Information" and change it there. Won't help for the current situation, but prevents this nightmare next time.

this is why i always transfer the money OUT of the card as soon as it hits lol. never leave it sitting there. money network is trash.

I had the EXACT same problem in January! Spent hours getting nowhere with Money Network. Finally got through to an actual EDD representative who was able to help escalate the issue on their end. Try using Claimyr (claimyr.com) to get connected to an EDD rep quickly - they helped me bypass the phone queue nightmares. There's a video that shows how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep I spoke with said they've been seeing lots of issues with Money Network cards getting randomly flagged. Once I had EDD intervene, my funds were released in 2 business days.

Just to clarify a few things about Money Network cards and security holds: 1. Money Network is indeed the official EDD payment provider, not a scam, though their service certainly leaves much to be desired. 2. Security holds typically happen for one of these reasons: - First large deposit to a new card - Multiple failed PIN attempts - Unusual transaction patterns - Accessing account from multiple devices/locations - Name/address verification issues 3. EDD can indeed intervene in some cases, but you need to speak with a Tier 2 specialist, not just any representative. 4. If you need emergency access to funds, you can request an expedited review by stating you have urgent financial hardship (rent, utilities, etc.) For anyone reading this, direct deposit is absolutely the better option to avoid these issues entirely.

i know this sounds weird but try calling them early morning like 7:01am exactly when they open. thts how i got thru after trying for days. also when u finally talk to somone don't let them transfer u EVER. as soon as they transfer the call drops lol

Money Network is a joke. My card worked for 2 weeks then suddenly stopped. Called 14 times before getting someone who actually helped. Turns out my birthday was entered wrong in their system (off by one day) which triggered a security lock even though I'd already used the card!!! The rep had to send forms to their "security team" and it took 8 business days to fix. I was livid. My advice - be SUPER persistent. Call multiple times a day. Ask for a case number every time. Request supervisors. Document everything. And yes, switch to direct deposit the SECOND you can.

idk if this helps but my friend had her card frozen and she went to Bank of America and they let her withdraw some of the money even tho the card was messed up. might be worth trying

UPDATE: Finally got this resolved! After trying everything, what finally worked was calling EDD directly using that Claimyr service someone recommended. Got through to a Tier 2 specialist who confirmed my identity and submitted an emergency release request to Money Network. My funds were unfrozen 24 hours later! For anyone else dealing with this: 1. Get an EDD rep involved directly - Money Network customer service is mostly useless 2. Specifically ask for the "emergency financial hardship" review if you have bills due 3. IMMEDIATELY set up direct deposit for future payments Thanks everyone for the advice and support!