EDD Direct Deposit not showing up in my bank account after 5 days - who do I contact?

You need to contact Money Network, not EDD. According to EDD's Direct Deposit FAQs, Money Network handles all the direct deposit transfers once EDD sends them the payment. Check your email (including spam folder) for a message from Money Network that might explain why the payment was rejected, along with a trace number. If you don't see an email, call Money Network at 1-800-684-7051 and they can help track it down.

omg the same thing happened to me last month!! so frustrating. turned out my bank rejected it because i had my account number wrong by ONE digit when i set it up. check ur direct deposit info in ui online. u probably made a mistake when entering it

As others have said, this is a Money Network issue, not an EDD issue. Here's exactly what you need to do: 1. Wait the full 3 business days for final status (which you've done) 2. Check for emails from Money Network with a trace number 3. Call your bank with the trace number to see if they rejected it 4. If your bank has no record of it, call Money Network at 1-800-684-7051 Money Network handles everything related to payments once EDD approves them, whether it's the debit card or direct deposit. This is clearly stated in the Direct Deposit FAQs on the EDD website under the payment options section.

I had somthing similar happen and it was becuz my bank had a 'hold' on the deposit for 5 days. Some banks do that with government deposits, especially if its ur first direct deposit from them. Check with ur bank's customer service, might just be sitting in pending!

The EDD system is such a joke. They push everyone to use direct deposit claiming it's faster and more secure, then your money disappears into thin air! I've been on unemployment twice and BOTH times had issues with payments. First time my card never arrived, second time direct deposit failed. Their system is deliberately designed to be confusing so they can keep our money longer. EDD says call Money Network, Money Network says call your bank, your bank says call EDD... endless runaround while bills pile up. Good luck getting a human on the phone at ANY of them!

If you're struggling to reach someone at Money Network (their wait times are horrible), you might want to try Claimyr. They helped me get through to an actual human when I had a similar issue with my direct deposit. I think they have a video demo at https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km that shows how it works. Their website is claimyr.com if you want to check it out. Saved me hours of frustration.

One important thing to note - if this is your first direct deposit payment from EDD, sometimes it takes longer to process. The first payment after switching from the debit card to direct deposit can take up to 5-7 business days instead of the usual 1-3 days. This isn't always mentioned in their FAQs but it's common. If you're past that timeframe, definitely follow up with Money Network.

Just to clarify something I'm seeing in the comments - when you check your UI Online account, does it specifically say "paid" with the payment type listed as "direct deposit"? Sometimes payments default back to the debit card if there's an issue with direct deposit setup. If that happened, you'd need to contact Money Network about your debit card status instead.