EDD Account Issues: Multiple Problems, Can't Reach a Rep. Help!
Hey everyone, I'm having some serious issues with my unemployment benefits application. There are multiple problems with my account and I can't seem to get through to anyone at EDD. Has anyone else dealt with this? Any advice on how to actually speak to a representative?
26 comments
StarSurfer
Ugh, I feel your pain. The EDD system is a total nightmare right now. I've been trying to get through for weeks. It's like they don't want us to actually get our benefits š
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Carmen Reyes
Seriously! It's like they're purposely making it difficult. I've heard some people have had luck calling right when they open, but I haven't had any success with that either.
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Andre Moreau
Have you tried reaching out on social media? Sometimes they respond faster there, believe it or not.
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StarSurfer
Thanks for the tips! I'll give social media a shot. At this point, I'm willing to try anything š©
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Zoe Christodoulou
I found a method that actually works to get someone on the phone. I used this site's (claimyr.com) calling tool that dials the phone menu, stays on hold, waits for a live agent to pick up, then sends the call to my phone. It does cost $20, but it works. Here's a video explaining it: https://youtu.be/Ize0EkN4HDI
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Jamal Thompson
Wow, that sounds too good to be true. Has anyone else tried this?
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Mei Chen
Idk man, paying to get through to a government agency seems sketchy. Are you sure it's legit?
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Zoe Christodoulou
I get the skepticism, but I swear it worked for me. After weeks of trying, I was desperate enough to give it a shot. Totally worth the $20 imo.
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CosmicCadet
Can you give more details about how it works? Like, do you have to give them your personal info?
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Zoe Christodoulou
Nah, you just put in the number you want them to call and pay. They do all the waiting and menu navigation, then connect you when a real person picks up. No personal info needed beyond your phone number.
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Liam O'Connor
Here's what I've learned from my experience with EDD: ā¢ Call early in the morning, like right when they open ā¢ Be persistent and keep calling even if you get disconnected ā¢ Have all your information ready before you call ā¢ Try different numbers - sometimes the UI number works better than the main EDD number ā¢ If you get through, ask for a callback number in case you get disconnected It's a frustrating process, but don't give up! You'll get through eventually.
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Yuki Nakamura
Thank you so much for this detailed advice! I'll definitely try calling right when they open. Do you know what time that is?
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Liam O'Connor
They open at 8am Pacific Time, Monday through Friday. Good luck!
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Amara Adeyemi
have you tried faxing your documents? sometimes that works better than trying to upload them online. the system is so buggy š¤¦āāļø
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Giovanni Gallo
I'm in the same boat, OP. Been trying to get my identity verified for weeks now. This whole system is a joke. How are we supposed to survive when we can't even access our benefits? š”
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Fatima Al-Mazrouei
Preach! š The government needs to get its act together. We're in a pandemic for crying out loud!
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Giovanni Gallo
For real! It's like they forgot we're actual people trying to survive, not just numbers in their system.
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Dylan Wright
Pro tip: if you can't get through on the phone, try contacting your local state representative's office. They often have direct lines to EDD and can help escalate your case.
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Yuki Nakamura
Wow, I never thought of that! How do I find out who my local rep is?
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Dylan Wright
Just google '[your city] state representative' and it should come up. Most have contact forms on their websites. Good luck!
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NebulaKnight
lol welcome to the club. been dealing with edd bs for 3 months now. starting to think id have better luck winning the lottery than getting my benefits sorted š¤”
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Sofia Ramirez
Have you checked your spam folder? Sometimes important EDD emails end up there. Also, make sure you're certifying for benefits every two weeks, even if your claim is pending.
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Yuki Nakamura
Thanks for the reminder! I'll double-check my spam folder. And yeah, I've been certifying religiously, just in case.
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Dmitry Popov
Anybody else notice that the EDD website is always 'under maintenance' when you actually need to use it? š It's like they're trolling us at this point.
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Ava Rodriguez
omg yes! š I swear they wait until I'm free to do my certification and then BAM! Maintenance time!
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Dmitry Popov
Right?! It's like they have a camera watching us or something š
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