Does EDD call from unknown or blocked numbers? Need to verify if I missed them
I've been waiting for EDD to contact me about my eligibility interview for almost 3 weeks now. Today I realized I've been declining calls that show up as "Unknown Caller" or "No Caller ID" on my phone (I usually ignore these because of spam). Now I'm panicking thinking I might have missed my interview call! Does anyone know if EDD calls from unknown/blocked numbers? And if I did miss their call, what happens next? Will they disqualify me automatically or do they try again?
35 comments


Morita Montoya
ya EDD always calls from blocked numbers its super annoying. thats how they called me for my interview last month
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Beth Ford
•Oh no! I've probably missed them then. Did you get any email or message in your UI Online account before they called? I haven't seen anything there.
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Kingston Bellamy
Yes, EDD typically calls from unknown or blocked numbers for eligibility interviews and other claim-related matters. This is standard procedure for them. If you missed their call, they generally make a note in your file and will try to reach you one more time. After two unsuccessful attempts, they make a determination based on the information they already have. You should check your UI Online account under 'Notifications' to see if they left any messages about the missed call. Also check your EDD inbox in the portal for any communication. If you haven't received your interview date yet, you should still get a notification about when it's scheduled.
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Beth Ford
•Thank you so much! I checked my UI Online and don't see any notifications about missed calls. Maybe they haven't tried to call me yet? The letter I got just said they would call within 2-3 weeks but didn't give a specific date or time.
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Joy Olmedo
Contact them ASAP - if you've missed the interview, you need to reschedule it before they make a determination without your input. When they can't reach you after attempts, they typically proceed with the information they have, which often results in a disqualification because they couldn't verify your eligibility details. If your UI Online doesn't show a specific interview date that's passed, you might still be in the waiting period. Their scheduling can extend beyond the initial timeframe they provide, especially during busy periods.
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Beth Ford
•I've been trying to call them for days but can't get through! Always get the "we're experiencing high call volume" message and then it hangs up. How did you manage to get through when you needed to reschedule?
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Isaiah Cross
theres no way to know for sure if u missed them unless u check ur inbox. i missed mine and got a letter in my edd inbox saying they tried to contact me. then they sent a disqualification notice a week later. they dont always try twice, sometimes just once then disqualify u. total bs system!!
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Kiara Greene
•Same happened to me! Didn't even get a second chance call. Just straight to disqualification. I appealed it though and won because I had a legitimate reason for missing the call (was in the hospital).
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Evelyn Kelly
After missing my phone interview with EDD, I tried for WEEKS to get someone on the phone to reschedule. Impossible with their regular line! I finally used a service called Claimyr (claimyr.com) that helped me get through to an actual EDD agent without waiting all day. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The agent was able to reschedule my interview and even told me they would note in my file to expect my call. Saved me from losing all my benefits.
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Beth Ford
•Thanks for this tip! I'll check out that service if I don't hear anything in my UI Online account by tomorrow. I can't afford to miss this interview and lose my benefits.
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Kiara Greene
Everyone is giving different answers here. Let me clarify from MY experience: Yes, EDD calls from blocked/unknown numbers. BUT they are required to leave a voicemail if you don't answer. They're also supposed to send a message to your UI Online inbox telling you that they tried to call. Have you checked both places? Also - sometimes they're running behind schedule and don't call within the timeframe they initially gave you. I was told 2-3 weeks but they didn't call until week 4!
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Isaiah Cross
•they definitely DONT always leave voicemails! happened to me and 2 of my friends. no voicemail, just disqualification later. depends on the agent who calls u
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Kingston Bellamy
•This is correct - while EDD policy states they should leave a voicemail, it doesn't always happen in practice. The most reliable indicator is checking your UI Online inbox for notices about attempted contact.
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Paloma Clark
This whole EDD system is RIGGED against claimants!!! They purposely call from unknown numbers knowing most people ignore those calls because of scammers. Then they use that as an excuse to deny benefits. My brother got disqualified for this exact reason and had to appeal. WHAT A JOKE OF A SYSTEM!
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Joy Olmedo
•While the system certainly has its flaws, they do typically attempt contact more than once and provide notification through UI Online. Appeals for missed interviews are also often successful if you can demonstrate good cause for missing the call.
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Kingston Bellamy
Update for the original poster: If you haven't received notification of a missed interview yet, you can proactively update your contact information in your UI Online account. Add alternate phone numbers if you have them, and make a habit of checking your UI Online inbox daily. Also, for the scheduled interview period, change your voicemail message to specifically state your name clearly so the EDD interviewer knows they've reached the right person. This can help if they do call and you miss it.
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Beth Ford
•Thank you! I've updated my voicemail with my full name and will start answering unknown calls. I'm checking my UI Online account twice daily now. Fingers crossed they haven't tried to call yet!
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Morita Montoya
guys stop freaking out the OP! they usually try twice and send a notice that they tried to reach you. check ur inbox but don't panic yet. also answer unknown calls between 8am-5pm weekdays since thats when they call
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Beth Ford
UPDATE: Just got a notification in my UI Online inbox today that my phone interview is scheduled for next Tuesday at 10:15am! They hadn't tried to call me yet after all. Thanks everyone for the advice - I'll be answering every unknown call that day and making sure my phone is fully charged!
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Kiara Greene
•That's great news! Make sure you have all your documents ready - last employer info, dates of employment, reason for separation, etc. Be somewhere quiet where you can take notes. Good luck!
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Kingston Bellamy
•Excellent! One more tip: Be prepared 15 minutes before and after your scheduled time, as they sometimes call slightly earlier or later than the exact appointment time. Have a pen and paper ready to note the interviewer's name and any case numbers they provide.
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Eduardo Silva
•So glad you got your interview scheduled! Also make sure to have backup power for your phone - portable charger or stay plugged in during the call. EDD interviews can sometimes run longer than expected and you don't want your phone dying mid-conversation. That would be a nightmare to explain!
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Sean Kelly
Congrats on getting your interview scheduled! Just wanted to add - during the interview, they'll likely ask about your work search activities, so have a list ready of where you've applied and when. Also, if they ask about your availability to work, be clear that you're able to accept suitable employment immediately. Some interviewers are really thorough and ask follow-up questions, so don't rush your answers. Take your time to be accurate. You've got this!
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Mason Lopez
•Great advice about having the work search records ready! I'd also suggest keeping a notepad during the call to jot down any requirements or next steps they mention. Sometimes they'll tell you about additional documents they need or follow-up actions, and it's easy to forget those details when you're nervous. Also, don't be afraid to ask them to repeat something if you didn't catch it clearly - they're used to that and it's better than guessing!
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Yara Sabbagh
Yes, EDD definitely calls from blocked/unknown numbers for all their interviews. I learned this the hard way when I almost missed my call too! The good news is that if you haven't gotten any notification in your UI Online inbox about a missed call attempt, they probably haven't tried to reach you yet. Keep checking that inbox daily - that's usually where you'll see the interview scheduling notice first. And definitely start answering those unknown calls during business hours! I know it's annoying with all the spam, but better safe than sorry. You can always hang up if it's not EDD.
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Ravi Sharma
•This is such helpful advice! I'm so relieved that I found this thread before my interview next week. The tip about checking the UI Online inbox daily is spot on - that's exactly how I found out my interview was finally scheduled. I've been so paranoid about missing their call that I've started answering every unknown number during business hours. You're right, it's better to deal with a few spam calls than risk missing EDD! Thanks for sharing your experience - it really helps to know others have been through the same worry.
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Muhammad Hobbs
Great to see you got your interview scheduled! Just wanted to add a few more tips from my experience: Make sure you're in an area with strong cell signal - I've heard horror stories of people losing connection during the call. Also, if you have call waiting or other phone features that might interrupt, consider disabling them temporarily. The interview can take anywhere from 15-45 minutes depending on your situation, so block out that time. And don't stress too much - the interviewers are generally fair and just want to verify your eligibility. As long as you're honest and have your facts straight, you should be fine. Good luck on Tuesday!
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Aisha Patel
•These are excellent tips! I hadn't even thought about the call waiting feature potentially interrupting - that would be awful. I'm definitely going to disable that and make sure I'm somewhere with full bars. The 15-45 minute timeframe is really helpful to know too, I was wondering how long to expect. I'm feeling much more prepared now thanks to everyone's advice here. It's amazing how this community shares such practical experience!
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Malik Jenkins
Just wanted to share my recent experience to help others - I had my EDD eligibility interview last week after worrying I'd missed it too. They called exactly on time from a blocked number, and the interviewer was actually really professional and patient. The whole thing took about 25 minutes. They asked about my last job, reason for leaving, work search efforts, and availability. Make sure you have your Social Security number ready - they verify that first thing. Also, they might ask specific dates, so having your termination letter or last paystub handy helps. The key is just being honest and thorough in your answers. If you don't know something exactly, it's okay to say "I don't recall the exact date but it was approximately..." rather than guessing. You'll do great!
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Amara Nnamani
•This is so reassuring to hear from someone who just went through it! I'm definitely going to have my termination letter and last paystub right next to me during the call. The tip about saying "approximately" instead of guessing exact dates is really smart - I was worried about not remembering every single detail perfectly. 25 minutes sounds very manageable too. Thanks for sharing your experience, it's helping calm my nerves about Tuesday's interview!
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StarStrider
One thing I learned from my interview experience - make sure you're ready to discuss any gaps in your work history or unusual circumstances around your job separation. They sometimes dig deeper if something seems unclear from your initial application. Also, if you were laid off due to COVID or company downsizing, have those details ready because they often ask follow-up questions about mass layoffs. The interviewer I had was very thorough but fair. Don't overthink it though - sounds like you're well prepared with everyone's great advice here. The fact that you got the official notification in your UI Online account is the important part. You're in good shape for Tuesday!
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Anastasia Fedorov
•That's a really good point about being prepared for follow-up questions on job separation! I was laid off as part of a reduction in force at my company, so I'll make sure to have the details about how many people were affected and the business reasons they gave us. I never thought they might ask for specifics about mass layoffs, but it makes sense they'd want to verify that. I'm feeling pretty confident now with all this preparation - having the official notification really does give me peace of mind. Thanks to everyone who shared their experiences, this thread has been incredibly helpful!
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Natasha Romanova
Just wanted to add my experience for anyone else who might be in this situation - I was in the exact same boat a few months ago, panicking that I'd missed EDD calls from unknown numbers. Turns out they hadn't called me yet either! The key thing I learned is that EDD is actually required to document their contact attempts in your UI Online account, so if there's no record there of a missed call, you're probably still waiting for your scheduled time. One tip that really helped me: I temporarily changed my voicemail greeting to say "Hi, you've reached [full name], please leave a detailed message and I'll call you back" - this way if EDD did call and I missed it, they'd know they had the right number and hopefully leave a proper voicemail. Also, during your interview window, consider having a backup phone available (like a family member's) in case your primary phone has issues. The stress of potentially missing that call is real, but you're being proactive by preparing now!
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Mason Davis
•This is such great advice about updating the voicemail greeting! I wish I had thought of that earlier. The backup phone idea is brilliant too - I'm definitely going to ask my roommate if I can borrow theirs as backup during my interview time slot on Tuesday. You're so right about the stress being real - I've been losing sleep over this for weeks thinking I might have already missed my chance. It's really comforting to know that the UI Online documentation requirement means I can trust that system to tell me if they've actually tried to reach me. Thanks for sharing your experience and these practical tips!
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NeonNova
I went through this exact same panic a few weeks ago! The waiting period for EDD interviews has been really unpredictable lately - some people get called within the 2-3 week timeframe, others wait 4-5 weeks. Since you haven't gotten any notification in your UI Online about a missed call, you're probably still in the queue. One thing that helped ease my anxiety was setting up a simple system: I put my phone on the loudest ring setting during business hours and kept it with me at all times. I also wrote down a little script of key info (SSN, last employer details, separation reason) and taped it next to my phone so I'd have everything ready if they called unexpectedly. The unknown number thing is definitely their standard practice - it's frustrating but that's just how their system works. You're smart to start answering those calls now. Most spam calls hang up quickly if you answer, so you'll know pretty fast if it's legitimate or not. Hang in there, sounds like your interview notification is probably coming soon!
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