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I'm going INSANE trying to get through to an EDD rep! I've called the main number literally 14 times over the past 3 days at different hours (early morning, mid-day, afternoon) and either get the "we're experiencing high call volume" message or get disconnected after being on hold for 45+ minutes. My claim has been stuck in pending for almost 5 weeks now, and I'm getting desperate as rent is due next week. Does anyone have any actual working tips for getting through? Specific numbers to call? Best times? Special prompts to press? I've heard people mention the trick of pressing certain numbers in sequence but not sure if that's outdated now in 2025. I'm willing to try ANYTHING at this point because I can't keep burning through my phone battery all day with these failed attempts. Help!!!
I just received my second disqualification notice from EDD after being denied benefits initially and losing my first appeal. They're saying I have a $4,800 overpayment that needs to be returned. I'm completely devastated as I genuinely believed I qualified when I filed. I have two pressing questions: 1. How many times can you appeal an EDD decision in California? Is there a limit? 2. While waiting for the appeal hearing, do I have to start paying back the overpayment amount or can it wait until after the final decision? Also, my appeal hearing is scheduled as a phone interview next month. What should I expect during this call? How formal is it? Do I need a lawyer? I'm terrified about this whole situation. Any advice from someone who's been through multiple appeals would be so appreciated.
You should receive the ALJ's decision by mail within 2-3 weeks after the hearing. If it's been longer than 30 days, call the Appeals Office (not regular EDD) to check on status. The number should be on your hearing notice. If you win, EDD should automatically adjust your claim. If you lose, you have 30 days from the mailing date on the decision letter to file the next level appeal to the CUIAB. Good luck! Just remember to stay organized, stick to relevant facts, and don't get discouraged by the process. Many people win their appeals when they've properly prepared.
I went through a similar situation about 8 months ago and completely understand how overwhelming this feels. One thing that really helped me was creating a simple spreadsheet with three columns: Date, Event, and Evidence. I listed every single interaction with EDD, my former employer, job search activities, and any medical appointments that affected my availability. For your specific case about "able and available for work" - this is actually one of the more winnable appeal categories if you can prove you were genuinely seeking work despite the medical appointments. Make sure you have: - Documentation of all job applications you submitted during that period - Any correspondence with potential employers - Medical documentation showing your appointments were necessary but didn't prevent you from working - Proof that you properly reported your limited availability on your certifications The key is showing the judge that you were acting in good faith and that your medical appointments were temporary limitations, not a complete inability to work. I had a similar issue with childcare conflicts and won my appeal by demonstrating I was actively job searching and available for work around those constraints. Also, don't let the formal process intimidate you - these judges hear these cases all day and most are pretty reasonable if you're well-prepared and honest. You've got this!
I just got a notification that I need to schedule a virtual appointment with CalJOBS as part of my work search requirements. Has anyone done this recently? I'm worried because I work irregular shifts at my part-time job and might miss the appointment notification. How long do these virtual appointments usually take? And more importantly, how long do I have to click on the appointment link once they send it? Will it expire after a certain time? I don't want to get a 'failure to participate' mark on my claim because I didn't see the email right away.
i had my caljobs thing last week. honestly it was pretty chill. lady just wanted to see that i was actually applying for jobs and not just sitting around. appointment was like 40 min but felt shorter. they sent the link day before and i clicked it right at my appointment time. no problems. dont stress too much about it
That's reassuring to hear! Did they give you any feedback on your job search or was it more of a checkbox thing they had to complete?
I just had my CalJOBS appointment yesterday and wanted to share some tips that might help you! The link came to both my email and UI Online exactly 24 hours before. I set phone reminders for myself to check both places since I was also worried about missing it. The appointment was about 35 minutes. They had me share my screen to show my CalJOBS profile and we went through my work search activities from the past few weeks. Having a simple spreadsheet with company names, positions applied for, and dates really helped speed things up. One thing that surprised me - they actually gave some decent job search advice! The counselor helped me identify a few skills I could highlight better and suggested using more specific keywords in my applications. My advice: log into your CalJOBS account beforehand and make sure your profile is complete. Have your work search activities written down somewhere (even just notes on your phone). And definitely join the call a few minutes early - the system can be a bit slow to connect sometimes. You've got this! It's really not as scary as it seems once you're in there.
Hey everyone, I'm having trouble updating my payment method for my unemployment benefits. I've tried everything I can think of but I just can't seem to figure it out. Has anyone else run into this issue? Any tips on how to get it sorted out? I'm worried about not receiving my payments correctly.
Hey OP, have you tried reaching out to your local assemblymember or state senator? Sometimes their office can help push things through with EDD.
I had this exact same issue a few months ago! What finally worked for me was updating my payment info during off-peak hours (like late at night or early morning when fewer people are using the system). The EDD website seems to handle updates better when there's less traffic. Also, make sure you're using the "Update Payment Method" option specifically, not trying to edit your profile general info. Sometimes they're in different sections and one works while the other doesn't. Hope this helps - I know how stressful it is when you're worried about your payments!
Hey everyone, I'm in a bit of a pickle here. I need to waive my appeal for unemployment so I can get disability benefits. Has anyone gone through this process before? What should I expect when I talk to the EDD agent? Any tips on how to explain my situation clearly? I'm feeling pretty lost and could use some guidance.
Has anyone here successfully switched from unemployment to disability? How long did the process take? I'm worried about having a gap in benefits while everything gets sorted out.
I went through this transition about 6 months ago. The whole process took about 3-4 weeks for me, but I did have a gap of about 10 days where I wasn't receiving any benefits. My advice would be to apply for disability as soon as you waive your unemployment appeal - don't wait. Also, make sure you have some savings set aside if possible to cover that gap period. The disability office was actually more responsive than EDD in my experience.
Carmen Sanchez
Any luck getting through? I'm curious which method ended up working for you.
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Yuki Watanabe
AuthorYes! I finally got through using your suggestion of calling the 5616 number at 8:15am with that sequence of prompts. Was on hold for about 50 minutes but finally spoke to someone who was able to remove the pending status! My payment is now showing as paid and should hit my Money Network card within 24-48 hours. Thanks everyone for all your help and suggestions!
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Alice Coleman
That's fantastic news! So glad you were able to get through and get your claim resolved. Your success story gives me hope - I've been dealing with a similar pending claim situation for 3 weeks now. I'm going to try that exact same strategy tomorrow morning (Tuesday 8:15am, 5616 number, 1-2-4 sequence). Quick question - when you spoke to the rep, were you able to get any insight into why your claim was stuck pending for so long? Just curious if there was a specific issue they had to clear or if it was just a general backlog thing. Thanks for updating us on what worked!
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