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Just wanted to follow up on a point someone else made - setting up even a minimal payment plan (like $25/month) is often all it takes to remove an overpayment hold. EDD is more concerned with addressing the overpayment than collecting it all at once. Regarding the interview from Dec 30th, if it's been more than 10 business days since the interview, you should definitely call to check the status. Sometimes interview determinations get stuck in the system and a simple call can move things along. Also, when you do reach EDD, ask specifically if there are any "stop payments" on the account. This is the technical term for holds that prevent payment release. Knowing the exact type of stop payment can help you resolve it faster.
Update?? Were you able to get through to EDD and get this resolved? I'm invested in your situation now because it's so similar to what I went through!
Finally got through this morning! You were all right - we needed to set up a payment plan for the overpayment. We arranged to pay $50/month, and the rep said our new payments should be released within 48 hours, minus the 25% they'll take for the overpayment. Such a relief! The agent also said the interview determination was completed but hadn't been processed in the system yet. Thanks everyone for your help!
Question for anyone who knows - is this the same for professional licenses like real estate? My license expired and I didn't complete the continuing ed in time. Different situation I know, but wondering if anyone has experience with that.
That's actually a different situation. Not completing required continuing education could be considered negligence or a willful failure to maintain your license. The key distinction in OP's case is that they genuinely attempted to pass the exam but couldn't, versus choosing not to complete required education. Your situation might be viewed as misconduct unless there were extenuating circumstances that prevented you from completing the CE requirements.
UPDATE: Just got the determination letter - I was approved! The letter specifically mentioned that my inability to pass the credential exam despite genuine efforts doesn't constitute misconduct. Thank you everyone for your help and support through this stressful time!
Yes, they are different for EDD purposes. Being laid off (reduction in workforce, position elimination, etc.) generally qualifies you for benefits without issue. Being fired can be more complicated - if it's for misconduct, benefits might be denied, but if it's for performance reasons or not being the right fit, you might still qualify. The original poster mentioned being laid off, which is why consistency in the termination paperwork is important.
Update: I talked to my former supervisor about my concerns. She explained that the form is just standard HR documentation they need to close out my file and doesn't get sent to EDD. I reviewed it carefully and made sure nothing contradicted my layoff status. Everything matched my layoff letter, so I felt comfortable signing it. Thanks everyone for the helpful advice! My benefits are still coming through normally.
Trying to reach EDD right now is IMPOSSIBLE. I've been trying for TWO WEEKS to get someone on the phone about my claim that's been pending forever. Keep getting the "we're experiencing high call volume" message and then they hang up! How is anyone supposed to get help?? I finally used this service called Claimyr that got me through to a real EDD agent in about 45 minutes. You might want to check it out at claimyr.com when you need to talk to someone about your claim. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km Especially since your situation is complicated with quitting and the hostile work stuff, you'll probably need to actually speak to someone at some point. Just my two cents from someone stuck in EDD hell right now.
Thanks for the tip! I was wondering how impossible it would be to get through. Has your pending issue been resolved since you got through to someone?
I've been helping people with EDD claims for years, and I want to emphasize something important: the difference between regular wage claims and EDD qualification comes down to DOCUMENTATION. For your EDD interview, prepare a clear timeline showing: 1. When the hostile behavior began 2. Specific incidents with dates 3. All attempts to resolve the issue internally 4. How it affected your health/wellbeing (get a doctor's note if possible) 5. Why continuing to work was not feasible For the wage theft issue (30 min deductions), calculate EXACTLY how much you're owed and gather: - Pay stubs - Time records if you have them - Employee handbook sections about breaks - Any communications about the policy File the wage claim with DLSE here: https://www.dir.ca.gov/dlse/HowToFileWageClaim.htm Final tip: In your EDD interview, focus on how the environment affected your HEALTH and SAFETY, not just that it was unpleasant or unfair.
This is incredibly helpful, thank you. Should I submit the wage theft documentation with my EDD claim as well, or keep those processes completely separate? I'm worried about making my EDD claim too complicated.
Keep them completely separate. The EDD claim is specifically about why you had good cause to quit (hostile environment, retaliation). The wage theft is a completely different process through DLSE. Mixing them could actually confuse your EDD claim. However, you CAN mention in your EDD interview that one of the forms of retaliation/hostile environment was the illegal wage practice, and that you're pursuing that separately with DLSE. This shows you're being proactive and responsible, which looks good to EDD adjudicators.
Andre Rousseau
UPDATE: The site finally started working around 5am! I was able to complete my certification and it's showing as "pending payment" now. Thank you all for the advice and support! For anyone else having this issue - try early morning hours when there's less traffic. Also good to know about the grace period and phone certification options for future reference.
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Zoe Papadakis
•nice! how long did it take to complete? mine still crashing halfway thru 😭
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Andre Rousseau
It took about 5 minutes once I got in. The site was still slow but at least it didn't crash. Hope yours works soon!
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