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I waited 11 days for my card and was going crazy. Called EDD 23 times trying to get through but no luck. Finally it just showed up in the mail. The system is broken they should overnight these cards when people need money for bills and food not make us wait weeks!!
I had this happen in February. The Money Network card took 9 days to arrive after my first payment posted. The most frustrating part is the lack of communication - no email, no notification, nothing to let you know when to expect it. What helped me was setting up the Money Network mobile app as soon as I got the card. It's much better than their website for tracking deposits and managing your funds. You can also set up alerts for new deposits. One thing to watch out for - when you activate the card, they'll try to upsell you on all kinds of features you don't need. Just decline them all.
UPDATE: The card finally arrived today!! It was in a super plain white envelope that didn't look official at all. Thanks everyone for the advice and reassurance!
Great news! Now that he has the card, make sure he activates it right away and sets up a PIN. Also, many people don't realize you can set up direct deposit from the Money Network card to a bank account. It's often faster than waiting for the card to load after each certification. Glad it all worked out!
when i got my card i called the BoA EDD number on the back and activated it right away then i could at least check the balance with the app so id know when money finally showed up instead of having to log into UI Online all the time
One last thing to remember - once your payments do start coming through, you can set up direct deposit through the BoA EDD card website to have the funds automatically transfer to your regular bank account. Many people don't realize this option exists and just use the card for everything, but direct deposit is usually faster and more convenient.
EDD DOES THIS ON PURPOSE!!! They denied me THREE TIMES claiming they never received my documents even though I sent everything certified mail with signature confirmation! It's a tactic to discourage people from getting benefits they're entitled to. After my 3rd appeal I finally got approved but they made me wait FIVE MONTHS with no income. The system is designed to make you give up. DON'T GIVE UP!!
I don't think they do it intentionally, but their mail processing system is definitely broken. With how many claims they handle, things get lost all the time. That's why uploading directly is the only way to be sure.
UPDATE: I was able to upload all my documents through UI Online! Thanks everyone for the suggestions. Now the question is... how long should I expect to wait before hearing anything back? Should I still try calling them to confirm they received everything?
Good job uploading the documents! Typically, you should allow 7-10 business days for EDD to process uploaded documents. If you don't see any updates in your UI Online account after that time, then yes, I would recommend calling to confirm receipt. When you call, specifically ask them to check if your documents are visible in their system and to note in your file that you're following up on previously submitted documents. Request a confirmation number for the call, which provides evidence of your due diligence if there are further issues. Also, keep checking your UI Online inbox daily, as they may send requests for additional information.
Zara Rashid
Has your claim status changed yet? I'm still waiting on mine after a similar situation and getting desperate...
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Diego Vargas
•GOOD NEWS!! I just checked my account again this morning and all my pending weeks switched to PAID!! No notification or anything, just suddenly changed. The money isn't in my account yet but at least the status updated. Hang in there - maybe yours will change soon too!
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Luca Romano
Great to hear your payments switched to paid status! The funds should hit your account within 24-48 hours if you're using the EDD debit card, or might take an extra day if you're using direct deposit. This is pretty typical timing after that second interview - they often do resolve things but their systems take time to update. For future reference, if you do ever get stuck again, make sure you check your EDD inbox regularly and respond to any requests for additional documentation immediately. Delays in providing requested info is one of the biggest reasons claims stay pending.
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Nia Jackson
•and make sure to keep certifying on time every two weeks!! i missed one certification and it messed up my whole claim for like a month
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