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I'm going to try calling tomorrow morning. Should I just keep hitting redial over and over? I tried calling twice last week but gave up after being on hold for an hour each time.
The EDD phone system is incredibly frustrating. Yes, you basically need to keep redialing until you get past the "we're experiencing high call volume" message. Once you get into the hold queue, don't hang up even if it says the wait is long. Most people give up after 20-30 attempts, but it sometimes takes 50+ calls to get through. Be persistent.
Let me clarify something important here: When you report income that EDD cannot verify through their database, it automatically flags your certification for review. This isn't necessarily bad - it's actually protection against fraud. Since you reported the income honestly, you're in a much better position than if you hadn't reported it and they discovered it later. What's happening is your claim needs what's called a "wage investigation" where EDD verifies earnings that don't appear in their system. They do this through an eligibility interview, which will be scheduled after you speak with a representative. During the interview, they'll ask: 1. The name/contact of the employer 2. Date(s) worked and hours 3. Amount earned and how you were paid 4. Why you believe the employer didn't report the wages Be prepared with all this information. Since it was only one day of work and you made a good-faith effort to report correctly, this should be resolved in your favor. The key is getting someone on the phone to schedule that interview.
This is super helpful - thank you! I think I can remember the food truck's name (it was something like "Tasty Bites") but I don't have the owner's contact info. Will that be a problem?
Not having complete contact information isn't ideal, but it's understandable for a one-day cash job. Provide whatever details you can remember - the business name, location where you worked, and approximately when you were paid. The more information you can provide, the easier it will be for EDD to process your case. They understand these situations happen, especially with temporary or event-based work.
just an fyi when i talked to an edd person last month they said theyre super backed up with claims right now bc of all the tech layoffs. my claim took almost 5 weeks to process. hang in there
Another important point: if you do eventually need to appeal, make sure you continue certifying for benefits every two weeks during the entire appeal process. If you win your appeal, you'll only get backpay for weeks you properly certified for, even if you were eligible otherwise. And just to clarify something I've seen in other comments - reducing your hours from full-time to 8 hours weekly would generally be considered "good cause" for voluntarily leaving a position. Make sure you emphasize that point if you do end up needing to appeal.
just wondering but what happens if u forget to certify for a week during ur temp job? will that mess things up when the job ends?
If you miss one certification period, you can usually still certify late for those weeks through your UI Online account. There's a "Certify for Previous Weeks" option. However, if you miss multiple certification periods in a row, your claim might go inactive, and you'd need to reopen it (which is simpler than filing a new claim but still an extra step). EDD generally gives you about 14 days after your certification date to complete it before it becomes "late". So try not to miss the deadlines, but if you do, certify as soon as you remember!
Thank you all for the helpful advice! I feel much better about the situation now. I'll definitely keep certifying throughout my temp assignment and report my earnings accurately. It's a relief to know the process is set up to handle temporary work situations like mine. I've set calendar reminders for all my certification dates for the next 4 months so I don't forget. Sounds like the key points are: - Keep certifying every two weeks even with full-time work - Report gross wages for when I worked (not when paid) - Benefits will automatically restart when I report no earnings after job ends - My claim should stay active as long as I consistently certify I appreciate everyone sharing their experiences!
Ravi Malhotra
Totally off topic but make sure you're doing your work search requirements correctly while waiting! I got so focused on waiting for my money that I messed up my certification and ended up with a whole week disqualified! Don't make my mistake!!
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Emma Wilson
•Good reminder! I've been applying to at least 3 jobs each week and keeping detailed records of everything. My next certification is this Sunday.
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Chloe Davis
Update us when your check arrives! It helps everyone to know the current timeframes for paper checks.
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Emma Wilson
•Will do! And I'll definitely be switching to direct deposit for future payments. Lesson learned!
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