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My interview took 3 weeks to happen but they backdated my payments to when I first applied so I got a big lump sum after approval! Just keep certifying every week!
What everyone is missing here is that IHSS is complicated because technically the client is your employer, but the county pays you. I had a similar issue and had to get my county IHSS office involved to confirm that what happened was essentially a termination. Make sure to tell the interviewer to contact the county IHSS program for confirmation if they have any questions. And do NOT say you quit - you didn't! The client prevented you from working your scheduled hours and then made an inappropriate demand.
Update: I tried clearing cookies, using incognito mode, and even a completely different browser but still having the same login issues. I tried calling the technical support line but of course couldn't get through. Starting to panic a bit since it's been 3 days since I certified and I have no way to check the status of my payment! Does anyone know if there's an email address I can contact about the account access problems?
Unfortunately, EDD doesn't offer email support for UI Online account issues. Your best option is to keep trying the technical support line (1-833-978-2511) early in the morning (8:00-8:30am) when they first open. You might also try the Ask EDD feature on the website, but select "Technical Support" as the category, not UI questions.
If ur payment gets stuck on pending for more than 3 days definitely call!! Don't wait like I did thinking it would fix itself. Wasted 3 weeks before I got someone to manually push my payment through. Good luck!
u should also no that when u file ur claim u don't have to say u chose to be laid off... just say u were laid off due to lack of work or business necessity. that's technically true bc they didn't have work 4 u at ur current position/pay. don't overthink it man
I strongly advise against this approach. Being dishonest on your application can lead to penalties, including having to repay benefits with additional penalty fees if they discover the misrepresentation later. The employer will be contacted as part of the claim process and will likely mention the offered demotion. Better to be upfront and explain why the demotion was not a reasonable alternative.
Thanks everyone for all the advice! I've decided to take the layoff with severance since it seems like I should qualify for benefits - the pay cut is definitely substantial enough. I'll make sure to get everything in writing, be completely honest on my application, and properly report the severance payment. I'm feeling a lot better about the decision now. I'll update after I apply to let you know how it goes in case anyone else runs into this situation in the future.
also once u get the card make sure u setup the online account on moneynetwork website so u can see ur balance and stuff. easier than calling that automated phone system thing
Just a follow-up - if you urgently need the funds before your card arrives, you can contact Money Network customer service at 1-866-692-9374 and request expedited delivery of a replacement card. There's usually a fee for this service (around $10), but they can get it to you in 3 business days. You'd need to verify your identity with them first.
Emma Anderson
One more tip about the prescription situation - if you know the exact medication you need, use GoodRx.com to check prices without insurance. Sometimes it's surprisingly affordable (like $4-15 for generic meds) at certain pharmacies. You could potentially pay out of pocket for a month's supply while waiting for Medi-Cal approval if you can scrape together the money. Just need to find a community clinic doctor who can write the prescription first.
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Malik Thompson
Just wanted to mention that in California, we have a law that pharmacies can provide emergency refills of certain medications (including many blood pressure meds) without a new prescription in urgent situations. It's usually a 3-5 day supply to bridge gaps in care. Explain your situation to the pharmacist where you last filled your prescription - they may be able to help with a small emergency supply while you get to a clinic appointment. Also, when you do get your Medi-Cal approved, remember it can be retroactive for up to 3 months from your application date, so keep all medical receipts during this period as you might get reimbursed.
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FireflyDreams
•I had no idea about the emergency refill option! I'll talk to my pharmacist tomorrow. Thank you for this information - the retroactive coverage is good to know too.
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