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when my money network card had issues I just gave up and switched to direct deposit lol. way easier. go to your ui online account and change payment preference. btw ur benefit amount is on ur ui online homepage, says something like "claim balance" - when that hits zero ur done until u qualify for a new claim by working again
Since you mentioned having trouble finding work in marketing, you might want to look into the EDD's job services programs while you still have some benefits left. California Training Benefits (CTB) can sometimes extend your eligibility period if you enroll in approved training. Also, check out the America's Job Center of California (AJCC) for free career counseling and job search assistance. They sometimes know about industry-specific programs that can help marketing professionals find new positions or develop additional skills.
Quick question - are you reporting your TV work correctly? Make sure you're listing the production company as employer, not the network or studio. I made that mistake once and had to go back and fix everything which was a nightmare. Also be super careful with the dates - they need to match your pay stubs exactly or you could get flagged for an eligibility interview.
Once you finish catching up on all those certifications, I recommend continuing to certify every two weeks even during periods when you're working. You'll still report your earnings and get $0 for those weeks, but it keeps your claim active and prevents this backlog situation from happening again when your next job ends. Many entertainment industry workers do this to avoid the exact situation you're in now.
That's brilliant advice - I had no idea you could do that! So even during future jobs, just keep certifying and reporting income? That would save so much hassle between gigs. Will definitely start doing this from now on.
Exactly. Just keep certifying every two weeks, report your earnings truthfully, and you'll receive $0 during working periods but maintain an active claim. Then when work ends, you'll already be in the system's regular certification cycle and benefits can resume immediately without the backlog catch-up. It's a common practice for those of us with intermittent work schedules.
wait i'm confused... did u have a eligibility interview or a holding period?? aren't those diffrent things?? my claim has a holding week but nobody called me for any interview??
They're different things. The holding period (sometimes called a waiting period) is the first week of any unemployment claim where you're eligible but don't receive payment. It's basically a deductible week. An eligibility interview happens when there's a question about your eligibility that needs to be resolved - like if you reported refusing work, had excessive earnings, or there was a question about your availability for work. From what the original poster described, they already served their waiting week (ending 9/30), but EDD mistakenly scheduled an eligibility interview anyway. During that interview, the rep realized the interview wasn't necessary and also said they'd make subsequent weeks available for certification.
QuantumQuest
try using edge browser it worked 4 me when chrome didnt
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Yuki Yamamoto
UPDATE: I finally got through! I tried the Tele-Cert system like @profile2 suggested but it kept saying my information wasn't in the system (??). Then I tried logging in to UI Online at 5:30am this morning and it worked! The site was super slow but I managed to complete my certification before it crashed again. Thanks everyone for your help. For anyone else having this problem, definitely try early morning hours when traffic is lower. Now fingers crossed the payment comes through before my rent is due...
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