EDD showing 'paid' for 10 days but no money on Money Network card - seasonal worker confused

I've seen this happen a few times lately. The system shows 'paid' but the actual transfer to Money Network or direct deposit gets stuck in limbo. Two things to try: 1) Log into your Money Network account directly (not through UI Online) and check your transaction history. Sometimes the money is there but not showing in your available balance. 2) Double-check your payment preference settings in UI Online - sometimes they randomly switch back to paper checks without notification. If neither works, you'll unfortunately need to call again and specifically ask for a 'payment trace' on those weeks.

This happened to me last January and it was because there was a random flag on my account for "potential availability issue" even though the reps I talked to said everything was fine. Turns out the system was waiting for an eligibility interview to be scheduled but they never told me about it! The money eventually came through after I had an interview, but it took over 3 weeks. You might want to specifically ask if you have any pending interviews or if there are any flags on your account that the rep might not be seeing at first glance.

the edd system is GARBAGE!!! dont trust what those reps tell u, half the time they dont even know whats going on or r just reading off a script. ive had 'paid' status sit there for 3 WEEKS before i got my $$. meanwhile bills piling up and they just say 'keep waiting' like we dont have rent due!!! the whole system needs to be thrown in the trash. bet if we owed THEM money they wouldn't be saying 'just keep waiting' SMH

After struggling with similar issues last month, I found a service called Claimyr that actually got me through to an EDD specialist who could see the deeper issues in my account. Regular reps often don't have access to see payment processing problems. Check out their site at claimyr.com - they have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. They got me connected to a real claims specialist within 30 minutes after I'd been trying for days. The specialist found my payment was stuck in some internal review queue that regular reps couldn't even see.

my friend had something like this happen and it turned out her identity verification had expired or something? even though she'd been claiming for months with no problems. she had to do the id.me thing again. maybe ask about that specifically?

One other thing to check - log into UI Online and look at your claim summary page. Scroll down to the section that shows your payment history. If your benefit amount shows a different amount than what was normally paid in previous weeks, it could mean there was a partial reduction due to reported earnings or a penalty week being applied. Sometimes the system marks it as 'paid' but the amount is different than expected. Also, I'd recommend calling first thing Monday morning at 8:01am exactly - that's when you have the best chance of getting through to a Tier 2 specialist who can actually see what's happening in the payment processing system.

Update us when you figure it out! I'm genuinely curious what's causing this because the exact same thing is happening to my brother-in-law. He's also a seasonal worker (landscaping) and his latest payments show as 'paid' but haven't hit his account. Makes me wonder if there's some kind of new additional verification process for seasonal workers that they haven't announced.

this happened 2 me last year i think its cuz of the holidays tbh. edd probably short staffed + banks processing slower. mine finally came thru like 5 days b4 xmas after showing paid for 2 weeks

wait are u using direct deposit or the money network card? cuz i had issues with the card before and had to activate a new one. they dont always tell u when they send new cards

Just called EDD this morning using Claimyr and got an update on my similar situation. Apparently there's a payment processing delay affecting some claims filed in late October/early November. The specialist confirmed the money is approved but stuck in their payment transfer system. She said it should resolve within 72 hours and didn't require any action on my part. You might want to specifically ask about this system delay when you call.

Just a final thought - be sure to continue certifying this Sunday even if you haven't received the previous payments yet. Missing a certification can create even more delays. The money for the previous weeks will eventually come through (though I understand how frustrating the wait is), but you don't want to create any gaps in your claim.

UPDATE: Finally got through to a Tier 2 specialist this morning! There IS a system-wide delay affecting Money Network card transfers for claims filed around the time mine was. The specialist confirmed my payments are approved and the money should be deposited in the next 48 hours. She added a note to expedite the transfer. Thanks everyone for your help and suggestions! If anyone else is experiencing this, definitely ask to speak with a Tier 2 specialist who can see the payment processing system.