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Just wanted to share my experience - when I filed a new claim after my benefit year ended in January, they did NOT send me a new card. The funds were loaded onto my existing Bank of America EDD card. However, I did receive a letter in the mail about a week after my first payment was processed confirming that my existing card would be used. So you might get similar confirmation soon.
my payment was late last week to. i think they sometimes have issues with the payment processing company or whatever. usually sorts itself out by wed at the latest. dont stress out yet
Update: EDD just posted on Twitter that all pending payments from yesterday and today should be processed by end of business day. They apologized for the delay and mentioned it was related to their quarterly system update. For future reference, their Twitter account (@CA_EDD) often has the most current status updates when these kinds of delays happen.
I had the same issue with my SDI claim last month! My payments just stopped with no explanation. When I finally reached someone, they told me my claim was flagged for an "eligibility interview" but they never contacted me about it. The representative told me they're severely understaffed and behind on processing continued claims. Here's what worked for me: 1. Call at exactly 8:00:00 am (literally the second they open) 2. If that fails, try the alternate approach of calling at 4:30pm (sometimes people have better luck late in the day) 3. Select option 2 (claim specific questions) then option 3 (payment issues) 4. Have your claim number, last 4 of SSN, and doctor info ready It took me 6 attempts but I finally got through and they resolved my issue that same day. Good luck!
One other thing to check - did you complete your DE 2525XX Continued Claim Certification form? SDI requires you to complete this form every two weeks just like regular unemployment, but many people don't realize this and their payments stop. The form might have been mailed to you rather than appearing online. If you didn't receive it, that could be why your payments stopped. When you reach a representative, ask them to resend the form or help you complete it over the phone.
Wait, I thought my doctor submitting the continued certification was enough? I wasn't aware I needed to complete a separate form myself every two weeks. That could definitely be the issue. Is this something I can access and submit through the SDI Online portal?
There are actually two different forms - one that your doctor completes (the medical certification) and one that YOU need to complete (the continued claim form). Many people miss this. For some claims you can complete these online, but for others they still use the paper system. Log into your SDI Online account and check under "Forms" to see if there's a continued claim certification waiting for you. If not, you'll need to ask the EDD representative to send you one when you reach them, or they can process it over the phone in some cases.
Thanks everyone for the helpful responses! This community is amazing. I feel much better now knowing it's legitimate. I'll update my address in UI Online right away since I'm moving soon. Fingers crossed the new system works better than the old one!
Nathaniel Stewart
One more thing to be aware of - if EDD determines you were misclassified, they might go after the touring company for unpaid unemployment insurance contributions. This could potentially cause issues if you want to work with them again in the future. Just something to consider before proceeding.
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Lola Perez
•That's a really good point I hadn't considered. The industry is pretty small and I don't want to burn bridges. I'll have to think about whether pursuing this is worth the potential professional fallout.
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KaiEsmeralda
update us when u figure it out!! im curious what happens wit the international thing
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Lola Perez
•Will do! Hoping I can actually reach someone at EDD this week to get this sorted out.
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