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And while you're waiting for them to fix it MAKE SURE you keep detailed records of EVERY conversation you have with EDD! I didn't do this and ended up having to restart my entire wage investigation because the rep I spoke with didn't properly note my account. Write down the date, time, rep name/ID number, and what they told you EVERY SINGLE TIME. Their system is designed to lose your information!!
This is excellent advice. I'd also recommend following up any phone conversations with an email summary through your UI Online account messaging center. This creates a written record in their system that can be referenced if there are any disputes later. Always include the date and time of your call, the name of the representative you spoke with, and a brief summary of what was discussed and what actions were promised.
my benfit amount was wrong 2 and i gave up fixing it cuz it was 2 much hassle tbh. ended up just accepting the lower amount cuz i cudnt deal with calling them 50 times
That's unfortunate, but I understand the frustration. For anyone reading this thread: don't give up on your correct benefit amount! The difference between a properly calculated benefit and an incorrect one could be thousands of dollars over your claim period. It's worth the effort even if it seems overwhelming.
Just to add one more important detail - in the interview, they'll ask about your ability and availability to work. Make sure you clearly state that you are: 1. Physically able to work now 2. Available for full-time work 3. Actively looking for work 4. No longer needed as a caregiver Even if the base period wages issue is resolved somehow, they might still deny benefits if they think you have restrictions on your ability to work. They specifically look for reasons to disqualify people, so be very clear about your current availability.
dont worry about it too much. happened to all of us when they switched. system works its just slower now.
UPDATE: I called Money Network at the number you all provided and they confirmed my card was mailed yesterday! They said standard delivery is 7-10 days but I paid the $15 fee to expedite it, should be here in 3 business days now. Thanks everyone for your help! I had no idea about all these changes since 2021.
Just wanted to mention that if you're struggling to get information about your appeal status, Claimyr (claimyr.com) has been a lifesaver for many people. It's a service that helps you actually get through to EDD on the phone instead of hitting busy signals all day. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km I used it to check on my appeal status when I hadn't heard anything for months. Got through to a rep who was able to tell me my hearing was actually scheduled but the notice had been sent to my old address. Would have missed it completely without being able to get through.
did anyone else notice that the op said their boss's husband was the "general manager" but then later said the district manager was the owner's brother-in-law?? im confused about who's related to who lol
Sorry for the confusion! My boss was the owner (she owned the franchise location). Her husband was the "general manager" who issued the fake write-up. And her sister's husband was the district manager who oversaw multiple locations. Basically a family business where everyone was related and covered for each other. That's why going to HR wasn't really an option - HR reported directly to the owner (my abusive boss).
Nia Jackson
I feel your pain waiting for that first payment! When I lost my restaurant job last year I was checking my UI Online account like 5 times a day hoping to see it change from pending to paid. What finally worked for me was calling the 833 number instead of the main 800 number. Sometimes the different phone lines have different wait times. Also try calling at exactly 8:01am when they first open. btw i'm curious did you get the letter with your award amount in the mail or just online? i'm trying to help my cousin who just filed and he's wondering how he'll get notified.
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Omar Fawaz
•Thanks for the tip about the 833 number - I'll try that! I actually got my award letter both in the mail and in my UI Online inbox. It took about 10 days after I filed my initial claim to receive it. I hope that helps your cousin!
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Anastasia Fedorov
Update us when your status changes! This kind of information is really helpful for other members going through similar situations. The more data points we have about current processing times, the better we can help each other navigate the system.
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Omar Fawaz
•Will do! I'm going to try calling tomorrow morning as suggested, and I'll definitely post an update once there's any change in my status. Thanks everyone for all the helpful advice and support - it's been really reassuring to know I'm not alone in this!
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