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ur actually super lucky!! most ppl have to fight with edd to get anything but ur boss did all the work 4 u! congrats on the higher benefit amount too!!
wait is this a thing employers can just do?? i got laid off 3 weeks ago and have been struggling with the application. why didnt my boss do this for me?? unfair!
It's optional for employers, not required. Usually only larger companies or businesses that have planned closures/layoffs do this as a courtesy to employees. Most small businesses don't know about this option or don't have the administrative capacity to handle it. Don't take it personally - just focus on getting your own claim processed correctly.
I want to add one more technical detail that might help when you do get through: Ask the representative to process a "UI Reapplication" for you rather than just reopening your claim. Sometimes they'll try to just reactivate your old claim (which won't work in your situation since the benefit year has ended). Also, make sure you have your employment information for the last 18 months ready when you call - they'll need employer names, addresses, dates of employment and wages. Having this information organized will make the call go much faster once you get through.
just wanted to chime in - i solved this by using the "ask EDD" feature on the website instead of calling. took 4 days to get a response but then they fixed it on their end and emailed me saying i could file a new claim online. might be worth trying that route too while ur trying to get thru on phone
anyone else notice that money hits account faster if u have direct deposit instead of the money network card? switched to direct deposit and now my funds are available like 24hrs sooner
This is an excellent point. Direct deposit typically processes 1-2 days faster than Money Network card transfers. The Money Network system requires an additional processing step as funds have to transfer from EDD to Money Network before becoming available on your card. With direct deposit, once EDD releases the payment, it goes straight to your bank account, often within 24-48 hours after showing "paid" status. I always recommend direct deposit for faster access to benefits when possible.
UPDATE: You guys were right! Just checked and my status changed back to PAID about an hour ago. Thank you all for talking me off the ledge. Next time I won't panic over status changes (or maybe I'll just certify at a normal hour like a regular person 😅). For anyone finding this thread later with the same issue - just wait it out, the system does weird things overnight but it sorts itself out!
Glad to hear it resolved as expected! This is why understanding the EDD processing cycles can help reduce stress during the unemployment process. For future reference, the optimal time to certify is actually Sunday morning between 6am-10am. The system tends to have fewer glitches during those hours, and your certification still gets processed in the Sunday batch.
UPDATE: I finally got through! I tried the Tele-Cert system like @profile2 suggested but it kept saying my information wasn't in the system (??). Then I tried logging in to UI Online at 5:30am this morning and it worked! The site was super slow but I managed to complete my certification before it crashed again. Thanks everyone for your help. For anyone else having this problem, definitely try early morning hours when traffic is lower. Now fingers crossed the payment comes through before my rent is due...
Maxwell St. Laurent
Wait I'm confused about something - are you appealing an overpayment determination or a disqualification? Because those are handled differently. If it's an overpayment determination and you missed the interview, that's one thing. But if it's a disqualification and you missed the eligibility interview, that's totally different and they might be more willing to reschedule. The EDD systems are SO CONFUSING and they do this on purpose!
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Hailey O'Leary
•It's definitely an overpayment determination. They're saying I wasn't eligible for some weeks I received payment for last year, so now they want all that money back plus the penalty. Sorry if I wasn't clear!
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Maxwell St. Laurent
•Ugh that's the harder one to fight but still worth trying with the Assemblymember! The whole system is rigged I swear.
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Charity Cohan
I had a problem with my certification and couldn't get through to anyone at EDD for weeks. My son told me to contact my assemblyman and they fixed everything in like 4 days! I was shocked how fast it was. The nice lady from their office even called me personally to tell me it was resolved. I think her name was Jennifer. Wish I had known about this years ago.
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