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back in 2023 i had same issue and ended up having to just file a new claim even though my benefit year wasnt over yet. the edd rep said something about my base period changing? i'm still confused about what happened but anyway...my payments came through ok
The rep might have been referring to a potential benefit increase. If you had higher wages during your most recent base period than your original claim was based on, filing a new claim might result in a higher weekly benefit amount. However, this is an exception, not the rule. Generally, reopening an existing claim is the correct approach within the same benefit year.
Update: I used Claimyr this morning after trying to call for 2 days with no luck. Got connected to an agent in about 20 minutes! She said my account had a weird technical glitch that was hiding the "Reopen Claim" button. She fixed it on her end and now I can see the option. Already submitted my information. Thanks everyone for your help! For anyone with the same issue, definitely call if you can't see the reopen option - it might be a system problem, not user error.
UPDATE: I finally got through to EDD this morning! Turns out they were missing wage verification from my employer. The representative said they sent a request to my company's HR department two weeks ago but never received a response. I immediately called my HR manager who found the form buried in her email. She submitted it today, and the EDD rep said I should see payment within 3-5 business days. So relieved to finally know what was happening! Thanks everyone for your help and suggestions.
While checking with your local post office is generally a good idea for missing mail, EDD Money Network cards are sent in unmarked envelopes for security reasons, so the post office wouldn't necessarily know they're holding an EDD card specifically. But it's still worth asking if they're holding any mail for your address.
Update: I called Money Network this morning and they confirmed my card was mailed on March 2nd as shown in my UI Online account. They said due to high volume, delivery can take up to 15 business days, which would be next Tuesday. The agent suggested waiting until then before requesting a replacement, since replacement cards take the same amount of time unless I pay for expedited shipping. I think I'll wait until Tuesday, and if it doesn't come, I'll use that Claimyr service to reach EDD directly to see if there's anything else that might be causing the delay. Thanks everyone for your help!
oh i forgot to say make sure u certify every 2 weeks!!!!! if u miss certifying they dont pay u and its a hassle to get backpay
Just wanted to add - when you're caring for a sick family member while working reduced hours, you might also want to look into State Disability Insurance (SDI) and Paid Family Leave (PFL) as additional options. These are separate from unemployment but can provide benefits in certain caregiving situations. The EDD manages these programs too. Also, be prepared that there might be a phone interview to verify your eligibility. Make sure you answer when they call (typically shows as "St of CA EDD" or an unknown number).
Yuki Tanaka
One thing nobody mentioned yet - if you're filing an appeal for both reasons (workplace harassment and caregiver duties), make sure to address them separately in your appeal letter. The judge will evaluate each reason independently. Also, if you're having financial hardship, you can request a waiver of the overpayment based on financial hardship. It doesn't always work, but it's worth trying if repayment would cause significant financial strain.
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Emily Jackson
•The waivers are basically IMPOSSIBLE to get unless you're practically homeless! I tried that route and they denied me even though I was barely making rent after losing my job. The whole system is rigged!
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Liam Mendez
•That's not entirely accurate. Financial hardship waivers are evaluated case-by-case. While they do have strict criteria, they're not impossible to obtain. You need to provide comprehensive financial documentation showing your income, expenses, assets, and demonstrate that repayment would cause significant hardship. About 30% of waiver requests are approved when properly documented.
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NeonNova
Update: I finally got through to EDD after using the Claimyr service that someone suggested. The agent explained that they disqualified me because I didn't show enough evidence that I tried to preserve my employment before quitting due to harassment. They accepted my caregiver status for my father, which is why only part of the benefits are being reclaimed. The agent suggested I include these documents in my appeal: 1. Any emails/texts to HR or management about the harassment 2. Medical certification for my father's condition 3. A detailed statement explaining both situations The appeal will be by phone unless I specifically request in-person. I have 30 days from the notice date to file. Wish me luck everyone! I'll update again after the appeal hearing.
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Carmen Diaz
•good luck!! glad u got answers finally!!
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Liam Mendez
•That's excellent information. Make sure your statement is chronological and specific about dates. For the harassment portion, focus on explaining why you felt you had no choice but to quit - the administrative law judge will be looking for evidence that you exhausted all reasonable alternatives before leaving your job. Good luck with your appeal!
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