California Unemployment

Can't reach California Unemployment? Claimyr connects you to a live EDD agent in minutes.

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Using Claimyr will:

  • Connect you to a human agent at the EDD
  • Skip the long phone menu
  • Call the correct department
  • Redial until on hold
  • Forward a call to your phone with reduced hold time
  • Give you free callbacks if the EDD drops your call

If I could give 10 stars I would

If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!


Really made a difference

Really made a difference, save me time and energy from going to a local office for making the call.


Worth not wasting your time calling for hours.

Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.


An incredibly helpful service

An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!


Consistent,frustration free, quality Service.

Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.


IT WORKS!! Not a scam!

I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!

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Ask the community...

  • DO post questions about your issues.
  • DO answer questions and support each other.
  • DO post tips & tricks to help folks.
  • DO NOT post call problems here - there is a support tab at the top for that :)

Just wanted to jump in and say I had this EXACT same issue two months ago and what worked for me was persistent calling between 10:30-11:30am. For some reason that seemed to be when their call volume dipped a bit. I got through after about 12 tries one Wednesday morning around 10:45. The rep fixed my mistake in like 2 minutes and my payment switched from pending to paid that night. Just keep trying different times - there's definitely a sweet spot when it's easier to get through!

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UPDATE: I finally got through!!! Used Claimyr this morning after failing again with regular calling. Got connected to an EDD rep in about 35 minutes. The agent was super nice and fixed my certification answer while I was on the phone. She said it was a common mistake and took less than 5 minutes to correct. My payment already switched from pending to paid! Thanks everyone for your suggestions - this community seriously saved me!

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yay!!! so glad it worked out for u!! 🎉

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Great news! For future reference, if you ever make certification mistakes again, contact EDD immediately. The longer a pending payment sits in the system with an error, the more likely it is to trigger additional review processes. Glad you got it resolved quickly!

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Update for anyone dealing with access code issues: EDD has actually created a new dedicated phone line specifically for UI Online access problems as of February 2025. The number is 1-866-401-2849 and they're open Monday-Friday, 8am-5pm. They can help with access codes, password resets, and account recovery. I just learned about this from an EDD representative I spoke to last week, and it seems to be less overwhelmed than the main line. Might be worth a try!

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THANK YOU!! I just called this number and actually got through after only 15 minutes on hold! The rep was able to verify my identity and generate a new access code that worked immediately. I can finally see my claim status now. This specialized number was the key - I wish I'd known about it days ago. For anyone else struggling with access codes or login issues, definitely try this number first!

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i had a friend who went thru this last month and she said what worked was calling EXACTLY at 8:01am not 8:00 because everyone tries right at opening. also she said try the 2511 number which sometimes has different people answering

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Thanks! I actually just got through using the specialized UI Online access number that someone else posted (1-866-401-2849). But I appreciate the tip about calling at 8:01 instead of 8:00 - that makes a lot of sense!

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whatever u do DONT stop certifying!!! my friend stopped certifying while waiting for appeal and then when she won they wouldnt pay her for those weeks even tho she was eligible

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THIS!!! I made the same mistake and lost out on $3,800 because I stopped certifying during my appeal wait. EDD doesn't tell you this deliberately so they save money!!!

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Just to clarify some misinformation I'm seeing: appeals in California are handled by the California Unemployment Insurance Appeals Board (CUIAB), not EDD directly. They are separate entities. When you call EDD, they often can't give you detailed information about your appeal status. The correct appeals board number is 1-800-400-9061. They should be able to tell you if your appeal was received and what stage it's in. Also, while waiting times are long, the good news is that caregiver absences for ill family members are protected under California law when properly communicated to employers. With your text message evidence, you have a strong case. Just be prepared to clearly explain the timeline of events at your hearing.

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Thank you for the correct number! I'll try calling them tomorrow morning. That makes me feel better about my chances with the text messages. Do you know if the hearing will be in person or over the phone?

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Most hearings are currently being conducted by phone due to the backlog, though you can request an in-person hearing if you prefer. Phone hearings actually move faster in the schedule. When you do get your hearing notice, it will come with instructions for submitting additional evidence. Make sure to submit everything at least 10 days before the hearing date.

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So happy it worked for you! Fingers crossed your payment processes quickly. Mine took about 16 hours to go from pending to paid.

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I'm confused about something... I just got into the system but it's asking me about "employment search" requirements but I thought I was exempt because I'm on a temporary layoff with a return date? Do I still need to list 3 job contacts with the new system or does the temporary layoff exemption still apply? I don't want to mess this up and get disqualified when I'm supposed to go back to work in 3 weeks. The instructions are so unclear!!

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If you have a definite return-to-work date within 8 weeks of your layoff, you should select "Yes" when asked if you're exempt from work search requirements. The next screen will ask for the reason - select "I am temporarily laid off with a definite return date" and enter your expected return date. The new system requires you to provide this information each certification period, unlike the old system which carried over your exemption status. This is one of the "improvements" in the upgrade that's causing confusion.

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wait so does this mean i have to tell them every time i pick up a side gig? i sometimes do doordash on weekends

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YES! You must report ALL work and earnings when certifying, including gig work, side jobs, cash jobs, EVERYTHING. For gig work like DoorDash, you report your gross earnings (before their fees) for the week you performed the work. If you don't, it's considered fraud and you risk penalties and overpayment assessments when they catch up to you.

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Thank you all for the helpful advice! Just to make sure I understand correctly: 1. I'll answer 'no' on this Sunday's certification since I haven't started working yet 2. On my next certification, I'll answer 'yes' and report all hours/wages even though I might not have received my first paycheck yet 3. I'll check the box to stop my claim since this is full-time employment 4. Probation period has no relevance to EDD reporting requirements I feel much better about this now. Really appreciate all the guidance!

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Exactly right! You've got it. And congratulations again on the new job!

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