EDD keeps losing my address proof letters for unemployment - appeal nightmare!

The same exact thing happened to me! It's like they have a paper shredder at the mail room or something. After my third attempt sending documents they finally 'received' them. Make sure you're using the EXACT address on the paperwork they sent you. There are different EDD offices and if it goes to the wrong one, it basically disappears into the void. Also double check you're including your claim ID number on EVERY single page you send them.

The correct address for appeals depends on which office is handling your claim. It should be printed on the appeal form they sent you. However, you have better options than mail: 1. You can upload your proof of address documents directly in UI Online under "Upload Documents" 2. You can fax the documents to the number on your appeal form (keep the confirmation page) 3. If you need to speak to someone, try calling exactly at 8:01 AM when they open - that's when you have the best chance of getting through Also, make sure your documents meet their requirements. For proof of address, they typically accept utility bills, rental agreements, mortgage statements, or official government mail addressed to you.

i had this same problem 4 months ago but with my identity verification not address. edd system is broken and they lose everything. i ended up using claimyr.com to get through to an actual edd rep on the phone after trying for 2 weeks by myself. cost some money but their system actually worked and got me connected in like 25 mins when i had been trying forever with no luck. the agent i talked to was able to see all my documents that i had uploaded directly in the system and approved me on the spot. they have a demo video you can check out here: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km

their prolly sending ur stuff to the wrong adress u need to call the appeals board directly not the regular EDD number. appeals board number is different. also make sure ur putting ur claim # on everything

This is a common issue with EDD, unfortunately. Let me provide some specific guidance: 1. For address verification during the initial claim process, documents should be sent to the EDD office listed on your Notice of Requirement form (DE 1326C). 2. For appeal documents, they must go to the specific CUIAB (California Unemployment Insurance Appeals Board) office assigned to your case, NOT to the regular EDD address. This address is printed on your disqualification notice. 3. The most reliable method is electronic submission. Log into UI Online, go to 'Contact Us,' select 'Submit Documents,' and upload PDF files of your proof. This creates a digital record that cannot be 'lost.' 4. If you must mail documents, use certified mail with return receipt, and write your EDD Customer Account Number (not just your claim ID) prominently on EVERY page. 5. Always keep digital copies of everything you send. Importantly, you have a limited time window to appeal a disqualification - typically 30 days from the notice date. If you're approaching this deadline, I would recommend requesting a hearing regardless of the document situation, as you can present your proof directly to the Administrative Law Judge during the hearing.

EDD DOES THIS ON PURPOSE!!! They denied me THREE TIMES claiming they never received my documents even though I sent everything certified mail with signature confirmation! It's a tactic to discourage people from getting benefits they're entitled to. After my 3rd appeal I finally got approved but they made me wait FIVE MONTHS with no income. The system is designed to make you give up. DON'T GIVE UP!!

UPDATE: I was able to upload all my documents through UI Online! Thanks everyone for the suggestions. Now the question is... how long should I expect to wait before hearing anything back? Should I still try calling them to confirm they received everything?