


Ask the community...
For anyone still manually calling - make sure you have snacks, water, and a phone charger ready. This process can take literally all day and you don't want to stop when you're finally making progress.
Has anyone calculated how much their time is worth vs just paying for a callback service? I'm curious about the break-even point.
Final tip: If you do get through to the main EDD line, don't ask to be transferred to Sacramento specifically. They'll just tell you that all agents handle all regions now.
Been following this thread all day. Clear consensus: no Sacramento EDD phone number exists, main line is brutal, Claimyr seems to work for people willing to pay. That about sum it up?
Remember EDD is only open Monday-Friday 8am-5pm Pacific Time. Don't waste time calling on weekends or evenings like I did when I first started.
One last piece of advice - when you do get through, have all your information ready: SSN, claim details, questions written down. Don't waste the opportunity by being unprepared after waiting so long to talk to someone.
For anyone still trying manually: keep a detailed log of your attempts. Note the time, how many calls, whether you got busy signal or hold, etc. You'll start to see patterns in when your odds are slightly better.
The hold music cuts out sometimes which makes you think the call dropped, but stay on the line. I've had agents pick up after 15-20 seconds of silence.
Giovanni Moretti
For anyone calling the EDD questions phone number: avoid the lunch blackout from 12-1:30pm. The entire call center goes to lunch and nobody picks up. Found this out after wasting 3 hours calling during that window.
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Giovanni Moretti
•Yep, complete dead zone. They should post this information but they don't. Save yourself the frustration and call before noon or after 1:30.
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Fatima Al-Farsi
•I wish I had known this earlier. Explains why I never got through during my lunch break attempts.
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Dylan Cooper
Update: Used the early morning strategy mentioned here and got through to the EDD questions phone number on attempt #31 at 8:07am today. Agent confirmed I need to reapply since my benefit year ended. Thanks everyone for the timing tips!
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Dylan Cooper
•Good luck! Start dialing at 7:55 and don't give up. It's worth pushing through those first 30-40 attempts.
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Sofia Perez
•This gives me hope. I've been calling random times and getting nowhere. Structure and timing clearly matter.
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