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Word of advice: make sure your phone is fully charged before starting a calling marathon. Nothing worse than your battery dying right when you finally get on hold. Learned this the hard way.
Final update from my experience: After 3 weeks of manual calling with zero success, I used Claimyr on Thursday and had my issue resolved by Friday afternoon. Sometimes you just have to admit when a system is broken and find a workaround that actually works.
This thread has convinced me. Placing my Claimyr order now. Thanks everyone for sharing your experiences - saved me weeks of frustration.
Don't waste time after 4pm trying to reach EDD representatives. They seem to stop taking new calls even though their hours say 5pm. Learned this after dozens of failed late afternoon attempts.
The reality is there's only one EDD representative number and it's completely overwhelmed. Until they fix their phone system, you either spend days calling manually or pay someone to call for you.
Most people don't realize until they actually need to call. Then you discover what everyone dealing with EDD already knows - it's nearly impossible.
Which is exactly why services like Claimyr exist. The manual process is so broken that automation becomes the only viable solution.
My phone bill was insane from all the calling attempts. Had to upgrade my plan twice because I was going over my minutes every month.
Best time summary: Wednesday/Thursday 2-3pm. Avoid: Monday mornings, lunch 12-1:30pm, after 4pm any day, Friday afternoons. Good luck everyone!
If you're still trying to call manually, at least use speaker phone and do other things while redialing. Don't just sit there getting frustrated. Make breakfast, do laundry, whatever keeps you sane during the process.
Bottom line: reaching a live person at the CA EDD phone number is possible but requires either incredible patience/luck with manual calling or using a service that automates the process. Don't let anyone tell you it's easy - it's genuinely one of the hardest government phone systems to navigate.
Freya Christensen
Reality check: The EDD support number is intentionally difficult to reach. They're overwhelmed and understaffed. If you absolutely need to talk to someone, either dedicate your entire day to calling or use an automated service. There's no magic shortcut.
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Sofia Torres
•This is depressing but probably the most honest assessment I've seen. I guess I need to set realistic expectations.
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Freya Christensen
•I don't mean to be discouraging, but after 6 months of dealing with EDD, you learn to be pragmatic about it. The system is what it is.
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Omar Farouk
Last week I finally connected through the EDD support number after 89 attempts over 4 days. Agent was super helpful and resolved my issue in 10 minutes. The irony is that the actual help is great - it's just impossible to reach them.
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Omar Farouk
•Yeah once you get through, the agents are knowledgeable and efficient. It's just the phone system that's completely broken.
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Chloe Davis
•This gives me hope. I'm on day 3 of calling and was starting to think the agents wouldn't be able to help even if I got through.
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