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UPDATE: Finally got this resolved! I used that Claimyr service to get through this morning and spoke with a Tier 2 specialist. Turns out my claim WAS under quarterly review - you were right! The specialist said January is when they conduct a lot of these reviews, and mine got flagged because I had some part-time work in October. Once she verified everything, she manually released the payment and said it should be on my Money Network card within 24-48 hours. She also said if I hadn't called, it might have taken another week to clear automatically. Thanks everyone for the help!
Thanks for the update!!! I'm going to try that service too because I'm STILL waiting and getting desperate. Glad you got your money!!!
So glad you got this figured out! This is exactly why I recommended looking into quarterly reviews earlier. It's frustrating that EDD doesn't notify people when their claims are under review - would save everyone a lot of stress and confusion. Your experience will definitely help others who find themselves in the same situation.
After thinking about this more - I wonder if the issue might be that your check stubs only verified part of the period they're questioning. When they say "November 14th and on" - how far do your check stubs go? If your last day was in December or January, but you only had stubs through mid-December, that might be the gap they're concerned about.
Ella Thompson
Wait I'm confused... is a backdate interview different from an eligibility interview? I had an eligibility interview last month but they never mentioned anything about backdating. I did request backdated weeks when I first applied though. Should I have gotten a separate interview just for the backdate request?
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Aurora Lacasse
•Yes, they're different. An eligibility interview covers your general qualification for benefits (job separation, ability to work, etc.). A backdate interview specifically addresses why you didn't file your claim on time and whether you have good cause for backdating. If you requested backdated weeks but haven't had a backdate interview, you should call EDD to check on the status of that request.
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Ella Thompson
•Ohhh ok thank you! That makes sense. I'll call them tomorrow to follow up on my backdate request then. The whole EDD process is so confusing.
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Aurora Lacasse
Update for the original poster: Based on current EDD processing times, you should receive a determination by the end of this week (around the 17-20 day mark). If not, it's reasonable to start calling for a status update. It's important to understand that backdating requires proving "good cause" for not filing on time. Technical issues can qualify as good cause if you can demonstrate you attempted to file. The fact that the interviewer seemed understanding is a positive sign. If you don't receive any updates by the 3-week mark, then calling EDD becomes your best option. Be prepared to call multiple times due to high call volume.
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Lauren Zeb
•Thank you - this timeline helps a lot. I'll wait until end of week before I start really worrying. I definitely had good cause - I have screenshots showing the error messages I got when trying to submit originally, so I hope that helps my case. I appreciate all the support from everyone here!
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Hassan Khoury
•Those screenshots of error messages will definitely help your case! That's exactly the kind of documentation they look for to prove technical issues prevented you from filing on time. Keep those handy in case they ask for additional evidence. Sounds like you're in a good position for approval.
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