


Ask the community...
Reality check: if you've been calling for hours with no success, maybe it's time to consider alternatives. I know people who have called for weeks without getting through.
This is why services like Claimyr exist. Sometimes you just have to accept that manual calling isn't realistic anymore.
The EDD phone number is open and operational right now. The challenge isn't system availability - it's the massive imbalance between call volume and agent capacity. That's not changing anytime soon.
Reality check: I spent 40+ hours last month just trying to reach EDD. That's like having a part-time job just to talk to them about my unemployment. Something is seriously wrong with this system.
Final update from the San Jose crew: Used Claimyr this morning after reading all these comments. Got my callback in 15 minutes with an agent who fixed my claim issue in 10 minutes. Seriously wish I'd done this weeks ago instead of the manual calling torture.
15 minutes?! Okay I'm definitely trying Claimyr tomorrow. This thread convinced me it's worth it.
Month 2 of trying to contact my EDD case worker. At this point the stress is worse than the actual issue I need to resolve.
Reality check: Most people need 20-100 redial attempts just to get on hold, then 1.5-2+ hour waits, then 30-50% chance of dropped calls. System is broken.
Those statistics are depressing but match my experience exactly. No wonder people are paying for calling services.
Exactly why I switched to Claimyr after my third week of failed attempts. Sometimes you have to admit defeat and find another way.
Update: Just got off the phone after finally speaking to live person! Took 4 hours of calling today but they resolved my issue in 15 minutes. The actual help is quick once you get through.
For anyone still struggling - I used the Claimyr service mentioned earlier and spoke to live person in 18 minutes yesterday. My claim got resolved same day. Sometimes you just have to accept that manual calling isn't working.
I think I'm ready to try that. 6 hours yesterday and still couldn't speak to live person. My time is worth something too.
Same here. After reading this thread I realize I'm not alone in the struggle to speak to live person. Going to check out claimyr.com today.
StarSurfer
For those still trying manually: the customer service EDD number menu is 1-wait 70 seconds-1-1-***. Don't rush the wait time or you'll get disconnected.
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StarSurfer
•The customer service EDD number timing is crucial. Too fast and it disconnects, too slow and you waste time on redials.
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Andre Moreau
•This customer service EDD number hack just got me to the hold queue on attempt #8 instead of my usual 40+. You're a lifesaver!
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Zoe Christodoulou
The customer service EDD number drops about 40% of calls even when you make it to hold. I've been dropped 6 times after 1+ hour holds this month alone.
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Mei Chen
•The customer service EDD number call drops are why I finally broke down and used Claimyr. Can't handle another dropped call after hours of waiting.
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CosmicCowboy
•That's exactly what pushed me to try alternatives. The customer service EDD number is designed to make you give up through pure frustration.
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