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I'm dealing with the exact same issue right now! Filed in November and still no card. The worst part is not knowing if you should keep certifying or wait. Based on what everyone's saying here, I'm going to keep certifying and try calling Money Network directly tomorrow. One thing I learned from my neighbor who went through this - if you have a local EDD office, sometimes showing up in person can help more than calling. The rep was able to see that her card had been sent to the wrong zip code and immediately ordered a replacement. Might be worth a shot if you have an office nearby! Thanks for posting this - it's reassuring to know I'm not the only one stuck in this nightmare. The system is definitely broken when people are waiting 5+ months for a piece of plastic.
My sister went thru this EXACT thing and they made her wait 5 WEEKS for an interview just to verify the layoff!!! Even tho she had the paperwork and everything!!! The system is such garbage. Make sure ur wife keeps certifying EVERY week even while waiting for the interview otherwise she'll have to backdate everything and that's a whole other nightmare!!!
Just wanted to add that if your wife's benefit year is close to expiring (like within a few weeks), it might actually be better to let it expire and file a completely new claim instead of reopening. This way those 8 weeks of work would count toward her base period for the new claim, potentially giving her a higher weekly benefit amount or extending her benefit period. You can check her benefit year end date in her UI Online account. If there's only a month or two left, it might be worth calculating whether a new claim would be more beneficial. The EDD can help with this calculation if you call, though as others mentioned, getting through can be challenging.
That's a really good point about checking the benefit year end date first! I hadn't thought about whether those 8 weeks might actually help her get a higher benefit amount on a new claim vs just reopening the old one. We'll definitely look at the dates in her account and maybe try to get through to EDD to run the numbers if it's close. Thanks for thinking of that angle!
YES! Success! I used Claimyr this morning and got through to a rep in about 20 minutes. She looked at my account and said the fraud flag was triggered by having the exact same hours reported for 4 weeks in a row. She manually reviewed my uploaded pay stubs and removed the hold. My payment is already pending in my account! Thank you all for the help - especially the Claimyr recommendation. Worth every penny to get this resolved before rent was due.
So glad you got it resolved! This is exactly why I love this community - people actually helping each other navigate these bureaucratic nightmares. Your story about the exact same hours triggering the fraud flag is super helpful for others who might be dealing with the same issue. I'm bookmarking the Claimyr recommendation too just in case I ever need it. Thanks for following up with the resolution - it gives hope to others stuck in the same situation!
Last resort option: if you absolutely cannot get through manually and need to resolve something urgent, services like Claimyr basically guarantee you'll talk to someone within an hour instead of maybe never getting through on your own.
I'm in the same boat in Fresno - been trying to reach EDD for over a week now with no success. Reading through all these comments, it sounds like the consensus is there's no local Fresno number anymore and we're all stuck with the main 800-300-5616 line. I'm going to try that Wednesday afternoon timing that several people mentioned, and maybe look into Claimyr if I can't get through by Friday. Thanks everyone for sharing your experiences - at least now I know I'm not missing some secret local number!
Paige Cantoni
Based on everything in this thread, I think the most likely explanation is that EDD is processing conditional payments in batches, and your husband's other weeks should be coming soon. The 14-day guideline that others mentioned seems to be the key factor. I'd recommend: 1. Wait until both pending weeks have been pending for at least 14 days 2. If they don't switch to paid status within 2-3 days after that point, try to contact EDD 3. Make sure all certifications are completed with consistent answers 4. Check that there are no new messages or alerts in the UI Online account that might explain the delay In my experience, most conditional payments do process automatically, but sometimes they need a manual push from a representative.
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Chad Winthrope
•Thanks for this clear plan of action! We'll follow these steps and hopefully see some movement soon. I'll update here if anything changes in case it helps others in the same situation.
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CaptainAwesome
I'm going through something very similar right now! Filed 4 weeks ago after being laid off from my retail job, and EDD said they'd do conditional payments while I wait for my eligibility interview. They paid me for 2 weeks but left 1 week pending with no explanation. It's been 16 days on that pending week now and still nothing. Reading through this thread makes me feel less alone - it seems like EDD's conditional payment system is just really inconsistent right now. I'm going to try some of the suggestions here like checking for any missed messages and maybe using that Claimyr service if I can't get through by phone. Thanks everyone for sharing your experiences!
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