EDD appeal hearing for performance-based firing vs. misconduct claim - how to prepare?
Got my appeal hearing date finally! I'm super nervous about how to handle this. I was let go for not meeting performance targets at my sales job (didn't hit quota for 3 consecutive quarters). I have signed documentation from my manager clearly stating I was terminated due to 'failure to meet established performance metrics' - nothing about misconduct whatsoever. When I applied for unemployment, I was shocked to be denied because my employer told EDD it was for misconduct! They're claiming I deliberately didn't try to meet targets, which is completely false. I worked my butt off but the territory was terrible and the targets were unreasonable (180% increase from previous year). Has anyone dealt with a similar situation? What kind of questions will they ask during the hearing? Should I bring witnesses? I've never done this before and don't know if I need a lawyer or what evidence to prepare. The hearing is in 10 days and I'm starting to panic.
16 comments


Giovanni Rossi
Poor performance is NOT misconduct and you should win this appeal if you present your case properly. I went through this exact situation last year and won my appeal. Here's what you need to do: 1. Bring multiple copies of that documentation showing you were terminated for performance (original + 3 copies) 2. Prepare a brief timeline of your employment, including training you received, efforts you made to improve, and any positive feedback during your employment 3. Be ready to explain the difference between misconduct (which is deliberate violation of rules) vs. inability to meet expectations 4. Don't get emotional or attack your employer during the hearing - stick to facts 5. If your manager acknowledges in writing it was performance-based, that's your strongest evidence The judge will likely ask about your work history, specific incidents, and whether you were warned about potential termination. Be honest but emphasize that you tried your best to meet expectations and never deliberately violated company policies.
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CosmicCaptain
•Thank you so much for this detailed response! This helps a ton. Do you think I should also bring performance stats for the whole team to show that others were struggling with the unreasonable targets too? And do I need to dress super formal for this? Is it like a court or more casual?
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Fatima Al-Maktoum
i had simlar thing hapen. my boss said i was fired for being LATE but i had doctors notes!!!! bring EVERYTHING u have. all emails texts whatever. the judge was nice to me but my old boss tried to lie his ass off lol
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CosmicCaptain
•Thanks for sharing! Did you have to wait long once you got to the hearing location? And did you have to speak first or did the employer speak first?
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Dylan Mitchell
This is a very winnable case. The legal standard for misconduct in California is quite specific - it requires a deliberate or substantial disregard of the employer's interests. Simply not meeting performance standards is NOT misconduct for UI purposes. Make sure you emphasize these points: 1. You made good faith efforts to meet the targets 2. You weren't violating any specific company policies 3. You were trying your best despite difficult circumstances Performance-based terminations generally qualify for benefits unless the employer can prove you were deliberately underperforming or violating specific policies. The burden of proof is on THEM to prove misconduct, not on you to disprove it. Dress business casual, arrive 30 minutes early, and address the ALJ (Administrative Law Judge) as "Judge" or "Your Honor." Be concise and stick to facts.
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Sofia Gutierrez
•To add to this excellent advice - write down all your points in bullet format and practice what you'll say beforehand. They'll ask about specific incidents so be prepared with concise answers. I won my appeal after being accused of "insubordination" when it was actually just a disagreement about how to handle a customer situation. The judge saw right through it!
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Dmitry Petrov
they ALWAYS say misconduct!!! my company did the same thing even though they laid me off!! its a standard tactic companies use to avoid paying into the unemployment system. dont stress too much
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StarSurfer
Has anyone tried calling EDD before their appeal hearing to ask questions about the process? I've been trying to reach them for days about my upcoming appeal but can't get through. Keep getting the "we're experiencing high call volume" message and then it hangs up. So frustrating!
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Ava Martinez
•I had the same problem trying to reach EDD before my appeal. Spent 3 days trying before I found a service called Claimyr that got me through to an EDD rep in about 20 minutes. Saved me so much stress! They connect you directly to an agent instead of dealing with the busy signals and hangups. Their website is claimyr.com and they have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep I spoke with gave me some really helpful info about what to expect at my hearing and what documentation they were looking for specifically in my case. Much better than going in blind!
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Sofia Gutierrez
Performance issues vs misconduct cases are very common and often successful on appeal. I help people prepare for these hearings, and here's what you should know: - The hearing is conducted by an Administrative Law Judge (ALJ) - It's somewhat formal but not like a criminal court - Typically lasts 30-45 minutes - Both sides present their case and can question each other - The employer must PROVE misconduct, which is a high bar Your documentation stating performance reasons is extremely valuable. Make sure you also explain any efforts you made to improve performance (training, asking for help, etc.). This strengthens your case that you were making a good faith effort. Bring 3 copies of all documents - one for you, one for the judge, one for employer. And yes, wear business casual at minimum.
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Dmitry Petrov
•what if the boss doesnt even show up to the hearing? mine didnt and i still got approved!!
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Fatima Al-Maktoum
my aunt works at edd she says theyre super backed up rite now so even if u win it could take like 3-4 weeks to get ur money just fyi
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CosmicCaptain
Everyone's advice has been really helpful! I'm working on organizing my documentation today. One more question - will the hearing be in person or over the phone? My notice doesn't specifically say, just gives an address and time.
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Giovanni Rossi
•Your notice should specify whether it's in-person, phone, or video conference. Most are still being conducted by phone since the pandemic, but some offices have returned to in-person. If it gives a physical address without mentioning a phone/video option, it's likely in-person. You can call the Appeals office directly (not the main EDD line) to confirm - that number should be on your hearing notice and they're usually easier to reach than general EDD.
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Victoria Stark
Good luck with your hearing! I went through something similar about 6 months ago - also sales job, also performance vs misconduct dispute. The key thing that helped me win was being able to show I was actively trying to improve. Do you have any emails where you asked your manager for additional training, requested different territory assignments, or discussed strategies to meet targets? Those really help demonstrate good faith effort. Also, if you have any documentation showing the 180% increase in targets was unreasonable (like industry standards, previous years' data, or other team members' struggles), bring that too. The judge in my case was very interested in whether the performance expectations were realistic. One tip: practice explaining the difference between "couldn't meet targets despite trying" vs "deliberately underperforming" - that distinction is crucial. You got this!
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Millie Long
•This is such great advice! I do have several emails where I asked for help and additional training. I also have one where I requested to shadow a top performer to learn better techniques. My manager even responded positively to some of these requests, which should help show I was genuinely trying to improve rather than just coasting. The 180% target increase is what really gets me - like how is that even realistic? I'll definitely look for any data I can find about industry benchmarks or our team's overall performance to bring to the hearing. Thanks for the encouragement - I'm feeling more confident about this now!
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