EDD appeal hearing after employer contested my approved UI claim - what to expect?
I'm freaking out a little. After being laid off from my restaurant management position (they called it 'restructuring'), my UI claim was initially approved. I've been receiving benefits for about 6 weeks now - roughly $520/week. Yesterday I got this official notice saying my former employer has appealed the EDD's decision, claiming I was terminated for misconduct (totally NOT true - they were cutting staff due to slow winter season). Now I have to attend this appeal hearing in three weeks. The letter mentions it'll be conducted by an Administrative Law Judge via phone. My ex-boss and I had major disagreements about how I handled some customer complaints, and our working relationship deteriorated over my last few months there. I'm worried they'll paint me in a terrible light. Has anyone gone through one of these hearings? What should I prepare? Do I need a lawyer? Will I have to pay back all the benefits I've already received if they somehow rule against me? Any advice would be SO appreciated!
20 comments
Jake Sinclair
I went through this exact situation last year and won my appeal. Here's what you need to know: 1. The hearing is pretty formal, but the judge will walk everyone through the process 2. DOCUMENT EVERYTHING. Bring any emails, performance reviews, texts, anything that shows you weren't fired for misconduct 3. Prepare a clear timeline of events leading to your termination 4. You don't NEED a lawyer, but if you can afford one familiar with EDD appeals, it helps 5. Practice explaining your side calmly - getting emotional can make you seem less credible The burden of proof is on your employer to prove misconduct. In California, misconduct has a specific legal definition - it's not just poor performance or personality conflicts. It needs to be deliberate disregard of the employer's interests. If you lose, yes, you might have to repay benefits, but you can request a waiver if repayment would cause financial hardship.
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Vera Visnjic
•Thank you so much for this detailed response!! I have some emails showing positive feedback from customers that might help. Do you think I should submit those? And should I mention that they hired a new assistant manager right after letting me go (for less pay)? That seems to contradict their 'restructuring' claim.
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Brielle Johnson
Just went thru this in Jan. My boss claimed I walked off job but I had TEXT MESSAGES proving he told me not to come back!!!! Judge took like 10 mins to rule in my favor once he saw those. SAVE EVERYTHING you have!!!! The judge aksd me questions first then my ex boss got to talk then I got to respond to his lies. It was all over phone so wasn't as scary as I thought
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Vera Visnjic
•That's reassuring! Did you submit your text messages ahead of time or just reference them during the hearing? And did you have to keep certifying for benefits while waiting for the appeal hearing?
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Honorah King
These appeal hearings are such bull****. The system is totally rigged against workers. My friend got screwed over after 20 YEARS at the same company when some new manager came in and decided to clean house. EDD initially approved her but then reversed after the employer appeal. Now she owes $14k in overpayments and can barely make rent. The whole unemployment system is broken beyond repair. If I were you, I'd call the EDD every single day until you get someone who can give you specific advice for your situation. Good luck actually reaching a human though...
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Oliver Brown
•Not true at all. My appeal hearing was super fair and the judge saw right through my old company's BS story. You can't just assume OP will lose because your friend did.
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Mary Bates
I've been through the EDD appeal process as both an employee and later helping others as an HR consultant. One important thing to know: you absolutely should continue certifying for benefits while your appeal is pending. Even if the hearing is weeks away, don't stop certifying! For the hearing itself, organization is key. Create a simple document with bullet points of: - Exact reasons given at termination (use their exact words if possible) - Any witness names who can verify your account - Dates of any relevant incidents or conversations - Any contradictions in the employer's actions (like hiring someone new if they claimed restructuring) The judge will give both sides time to present their case and ask questions. Be concise, stick to facts, and avoid emotional language about how unfair the situation is. If you don't know an answer, it's better to say "I don't recall" than to guess. In my experience, judges are generally fair and understand that employers sometimes contest claims just to keep their UI rates lower.
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Vera Visnjic
•Thank you for these tips! I'll definitely keep certifying. Do you know how long after the hearing they usually make a decision? The uncertainty is killing me, especially since I'm starting to run low on savings.
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Clay blendedgen
omg i went thru this nightmare in february!!! calling EDD was IMPOSSIBLE - kept getting the "we're experiencing high call volume" message for WEEKS when I was trying to understand the appeal process. i was literally in tears every day. I finally found this service called Claimyr (claimyr.com) that got me connected to an actual EDD rep in under 20 minutes. They have this system that somehow gets through the phone queue. Saved my sanity! They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km The EDD rep was actually super helpful and explained exactly what documents I needed for my hearing. Made a huge difference in my case.
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Vera Visnjic
•I've been trying to call for 3 days with no luck! Thanks for the recommendation - I'll check out that service. Did the EDD rep give you any specific advice about the hearing process?
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Ayla Kumar
dont worry to much, there looking at if u did something realy bad like stealing or not showing up lots. if they just didnt like how u did ur job thats not misconduct for edd. i won my case and my boss HATED me lol. just be honest and dont get all emotional even if the employer says crazy stuff
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Honorah King
•This is correct - misconduct for EDD purposes has a specific legal definition. It's not just being bad at your job or personality conflicts. The employer has to prove you deliberately violated their policies or interests.
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Mary Bates
I recommend reviewing EDD's definition of misconduct before your hearing. For unemployment purposes, misconduct means: 1. The action must be deliberate or willful 2. It must show substantial disregard for the employer's interests 3. It must actually harm or potentially harm the employer 4. It must violate a reasonable employer policy/expectation Poor performance, isolated incidents, or good faith errors in judgment typically don't qualify as misconduct. Typically, the Administrative Law Judge will issue a decision within 1-2 weeks after the hearing. If you win, your benefits will continue normally. If you lose, you'll receive a Notice of Overpayment from EDD. At that point, you can either repay or request a waiver based on financial hardship. Good luck with your hearing!
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Vera Visnjic
•This is super helpful! Our disagreements were mostly about how to handle difficult customers - they wanted me to always just give full refunds, but I tried to solve problems in ways that wouldn't cost the business so much. Ironically, I was trying to SAVE them money. I'll make sure to emphasize that I was acting in what I thought was the company's best interest.
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Oliver Brown
My cousin had to do an appeal last month and he said the most important thing was to keep your answers brief and only respond to exactly what the judge asks. Don't volunteer a bunch of extra info or go off on tangents about how terrible the employer was. Stick to the facts of how your separation happened.
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Lorenzo McCormick
•yes!! this is key! i rambled during my hearing and the judge got annoyed. just answer what they ask nothing more
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Jake Sinclair
One more thing that really helped me: write down a chronological account of events before the hearing. Include dates when possible. Having this in front of you during the call keeps you from forgetting important details when you're nervous. Also, make sure you're in a quiet place with good phone reception for the hearing. Be ready 15 minutes early, as sometimes they call earlier than the scheduled time. And remember - even if your former employer says negative things about you, stay professional and don't interrupt. The judge will give you time to respond. Most importantly, if the judge asks if you have any final comments before concluding, make sure to briefly summarize why you believe you were not terminated for misconduct. This is your last chance to make your case!
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Vera Visnjic
•I'm definitely going to prepare my timeline tonight. Did you send any documents to the judge before the hearing, or just have them ready to reference during the call? The notice mentions I can submit evidence beforehand.
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Mary Bates
Yes, definitely submit your evidence beforehand if possible! The instructions for submitting documents should be in your hearing notice. Getting documents into the record before the hearing gives the judge time to review them and makes the process smoother. If you wait until the hearing, you'll have to describe the documents verbally, which is less effective. I'd submit: 1. Any performance reviews (especially positive ones) 2. The emails with customer compliments you mentioned 3. Any documentation of the company's restructuring or hiring of your replacement 4. Any communication about your termination Make sure to keep copies of everything you submit for your own reference during the hearing. And yes, absolutely mention if they hired someone to replace you right after claiming they were restructuring. That's a key contradiction in their story.
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Vera Visnjic
•Thank you so much! This community has been incredibly helpful - I feel much more prepared now. I'll gather my documents tomorrow and submit them according to the instructions. Fingers crossed the judge sees through my employer's claims!
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