To all those having trouble reaching a human at the EDD. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI

I've had this exact issue before! Usually when you get the "technical issue" message at a BOA ATM, it's either the machine is temporarily out of cash or there's a connection problem with the card network. Since there's only one BOA in your town, I'd suggest trying a different bank's ATM that accepts your card (most unemployment debit cards work at multiple ATM networks). You can also try going inside the bank branch when they're open - the tellers can usually do a manual withdrawal even when the ATM is having issues. If it keeps happening, definitely call the customer service number on the back of your card to make sure there aren't any holds or restrictions on your account.

Just to follow up on a few points mentioned in this thread: 1. You create your PIN during the first activation call 2. If the automated system is causing problems, call the customer service number instead 3. For security reasons, there's sometimes a 24-48 hour waiting period after activation before all funds are available 4. You can check your balance by creating an account at moneynetwork.com or through their mobile app 5. Direct deposit is generally faster for future payments Hope this helps clear up some confusion!

Glad to see you got it sorted out! This is such a common issue - the EDD really needs to improve their instructions for the Money Network card activation. For anyone else reading this thread who might be having similar problems, here are the key takeaways: 1) You CREATE your PIN during activation, you don't receive one, 2) If the automated system isn't working, call customer service directly, and 3) Consider setting up direct deposit to avoid card delays in the future. The whole process is way more confusing than it needs to be, but once you know the tricks it's manageable.

One more tip - during your interview, stick to answering exactly what they ask. Don't volunteer extra information or try to explain things they haven't asked about. EDD interviews are very standardized and the claims specialists are mainly checking boxes on their forms. Be polite, direct, and have your documents ready. If they determine your severance doesn't affect eligibility, they'll process your payments quickly after the interview. Good luck!

I work for a nonprofit that helps people navigate UI claims, and I see this situation frequently. The good news is that reporting your severance was absolutely the right thing to do - failing to report it would have been much worse. EDD's system automatically flags any severance reporting for review, but this doesn't mean you're ineligible. The interview is typically just to verify: 1) your separation was involuntary, 2) the severance structure (lump sum vs. ongoing payments), and 3) your work availability. Since you mentioned position elimination and a one-time payment, you should be fine. Just bring your termination letter, severance agreement, and be ready to confirm you're actively job searching. Most of these interviews result in approval within a few days.

i heard theres a new program for restaurant workers who lost jobs bc of minimum wage increases but my cousin applied and never got approved so maybe its not real

Just wanted to add that while the COVID programs are definitely gone, there are still some other resources that might help supplement your unemployment benefits. Look into CalFresh (food stamps) and your local food banks - many don't have strict income requirements right now. Also check if your county has emergency rental assistance programs. I know LA County and some others still have funds available for people who recently became unemployed. It won't replace those pandemic benefit amounts, but every little bit helps when you're trying to cover $2,100 rent on regular UI. Hang in there!

just make sure u dont miss ur certification cus then its a whole other headache trying to do a late certification!

Just wanted to add some reassurance - I went through this exact same situation when I started my new job! The timing felt really stressful but it worked out fine. When you certify that Sunday, just be super honest about everything. Report your exact hours and estimated earnings for Wed-Sat even without a paycheck yet. One thing that helped me was writing down my daily hours and estimated daily pay rate so I had everything ready when the certification opened up Sunday morning. EDD's system is actually pretty good at handling partial weeks - you'll definitely get something as long as your earnings don't exceed your weekly benefit amount. The partial payment helped bridge the gap until my first real paycheck came in. Good luck with the new job!