EDD disqualified my payments - submitted appeal docs, how long until they release funds?
I've been stressing for weeks since EDD disqualified 6 weeks of my unemployment benefits (about $2,700 total). I had that phone interview where they said I didn't provide enough proof that I was actively looking for work, but I WAS looking! Just didn't keep detailed records for every single application. I finally gathered everything they asked for - screenshots of job applications, emails from employers, even made a spreadsheet of all my job search activities. Uploaded everything to my UI Online account on Tuesday and also mailed physical copies to the appeals office with delivery confirmation (arrived yesterday). Now I'm just waiting... Has anyone gone through this appeal process after a disqualification? How long did it take for them to review your documents and release the payments? My rent is due in 10 days and I'm getting really anxious.
18 comments
Zara Ahmed
Based on my experience, the timeline varies depending on their current workload. When I submitted appeal documents last year, it took about 3-4 weeks before they made a determination. However, I've heard from others that it can take anywhere from 2-8 weeks. The important thing is that you've submitted everything they requested and kept proof of submission (smart move with the delivery confirmation). One thing to note - they typically process appeals in the order received, but they may expedite if you're facing financial hardship. Have you called them to explain your rent situation? Sometimes that can help move things along faster.
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Sean O'Donnell
•3-4 WEEKS?? I can't wait that long! I've tried calling but keep getting the "we're experiencing high call volume" message and then it hangs up. Is there any way to actually get through to a person there?
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Luca Esposito
omg edd is the WORST!! i got disqualified for something similar and took 2 months to get my money back. cant belive they expect us to keep detailed records of everything when most companies dont even send confirmation emails anymore lol
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Nia Thompson
•2 MONTHS?!! That's insane! The system is completely broken. They disqualify people for the tiniest reasons then make you jump through impossible hoops to get what you're entitled to. They're COUNTING on people giving up because they make the process so difficult. I've been fighting with them for 6 weeks over a similar issue. They said I didn't report some income correctly but I HAVE THE SCREENSHOTS proving I did!!
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Mateo Rodriguez
not to make things worse but my cousin had to wait almost 6 weeks after sending in his proof... he kept calling and nothing happened until he contacted his assembly member's office, then magically it got fixed in 3 days. might want to try that if your rent deadline is coming up
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GalaxyGuardian
•This is good advice. Contacting your state assembly member or senator can definitely help expedite EDD issues. They have dedicated staff who work on constituent services and can often get answers from EDD much faster than we can as individuals. Look up your representative at findyourrep.legislature.ca.gov and explain your situation - be sure to mention the upcoming rent deadline as that creates urgency.
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Aisha Abdullah
I went through almost the exact same situation in January. My benefits were disqualified because they said I didn't provide enough work search proof, even though I certified every two weeks with details. Here's what worked for me to get it resolved faster: 1. I used Claimyr to get through to an EDD representative (claimyr.com). They have a service that basically calls EDD for you and connects you when an agent is available. I was skeptical but their video demo convinced me: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km 2. Once I got through to someone, I explained my hardship situation (rent coming due) and they flagged my case for expedited review. 3. I also followed up with an email through UI Online's contact system referencing my appeal submission date and case number. My payments were released about 10 days after that call. Without the call, I'm sure it would have taken much longer based on what others experienced. The key is actually getting through to someone who can help.
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Sean O'Donnell
•Thank you so much for this detailed advice! I never heard of Claimyr before but I'm checking out that video now. At this point I'm willing to try anything to get through to someone. Did they just connect you with a regular EDD rep or someone specifically in the appeals department?
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Aisha Abdullah
They connected me with a regular EDD representative who was able to see my appeal in the system and add notes about my financial hardship. The rep couldn't make a decision on the appeal themselves, but they could escalate it and add the urgent flag. When you call, make sure to specifically mention that you're facing eviction if the funds aren't released soon - that's what seemed to trigger the expedited review in my case.
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Ethan Wilson
•I had a similer problem but with my disqualifcation they told me over the phone it was becuz i didnt report income from my side gig correctly but then in the letter it said something about not having enough work search activities??? so confusing. called 17 times and never got thru. ended up just getting a new job and giving up on the appeal cuz it was 2 stressful
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GalaxyGuardian
I want to add some technical information about the appeals process that might be helpful: 1. When you file an appeal for disqualification, EDD typically has to review it within 30 days per their internal guidelines, though they often exceed this timeframe due to backlogs. 2. There are actually two tracks your appeal could be on: - Administrative review: Where an EDD staff member reassesses your documentation without a hearing (faster) - Formal appeal: Where your case goes to the California Unemployment Insurance Appeals Board (slower) Based on what you described, it sounds like you're in the administrative review stage, which is generally faster. If your documentation clearly shows you were conducting work searches, there's a good chance they'll overturn the disqualification without needing a formal hearing. One thing to check: Log into UI Online and go to your Claim History. If any of the disqualified weeks now show "Appeal" in the status column rather than "Disqualified," it means your appeal is actively being processed. Also make sure your contact information is up-to-date in the system in case they need to reach you for any additional information during the review process.
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Sean O'Donnell
•This is incredibly helpful information! I just checked UI Online and two of the weeks now show "Appeal" instead of "Disqualified" like they did before. The other four still say "Disqualified" though. Does that mean they're reviewing them in batches or something? And yes, I made sure my phone number and email are current in the system.
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Luca Esposito
has anybody tried calling at exactly 8:01am? thats when i finally got through last time i had problems. tried for weeks at different times with no luck then my friend told me to call right after they open
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Mateo Rodriguez
•I tried that everyday for a week straight and still got the same message about high call volume. Works for some people I guess but not for everyone. And even if you do get through, you end up waiting on hold for hours. Last time I got through I was on hold for 2 hours 45 minutes before someone picked up.
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GalaxyGuardian
Yes, seeing some weeks change to "Appeal" status while others remain "Disqualified" is actually normal. They often process appeals in batches, especially when multiple weeks are involved. As they begin reviewing your case, they'll update the status for each week individually. This is actually a positive sign that your appeal is in the system and being processed. Keep checking daily - you'll likely see the other weeks change status soon. Once they make a determination, weeks that are approved will change from "Appeal" to "Paid" status. Regarding the urgent nature of your situation, I still recommend trying to speak with a representative. While the 8:01am method sometimes works, success rates have decreased as more people try it. Your best bet may be using a service like Claimyr that was mentioned earlier, or contacting your state representative's office as another commenter suggested. The combination approach (trying both) gives you the best chance of getting your issue expedited before your rent is due.
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Sean O'Donnell
•Update: I used Claimyr this morning and actually got through to someone at EDD! The rep said my appeal is in the system and marked as received last week. She couldn't promise anything but did add a note about my rent situation and said she'd flag it for priority review. She also said that seeing some weeks already changed to "Appeal" status is a good sign that it's being actively worked on. Fingers crossed!
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Zara Ahmed
That's great news! Getting an actual note in your file about the hardship makes a big difference. Now that you've established contact, I recommend following up again in 5-7 days if you don't see movement on the remaining weeks. Be persistent but polite. While you wait, it might be worth preparing for the possibility that they only approve some weeks and not others. If that happens, you'll need to decide whether to accept the partial payment or continue fighting for the full amount through a formal appeal. The formal appeal process takes longer but has a surprisingly high success rate when you have documentation. Keep us posted on what happens! Your experience will definitely help others going through similar situations.
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Yuki Tanaka
•just want to say good luck! I know how stressful this is. went through something similar last year and almost had a breakdown from the stress. the waiting and uncertainty is the worst part.
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