lol welcome to the club. EDD's been a nightmare since covid hit. good luck getting anyone on the phone 💀

Hey Giovanni! I went through this exact same issue a few months ago. Here's what worked for me: I couldn't remember my last check amount either, so I went to my local EDD office in person with my ID and Social Security card. They were able to verify my identity on the spot and help me reset my password without needing the check details. It took about 2 hours of waiting, but I walked out with access to my account. Way faster than trying to get through on the phone! Check if your local office has walk-in hours - some are by appointment only now.

I went through something very similar last year with a $185 overpayment. The local office transfer actually worked out better for me than I expected - they were much more responsive than the main EDD system. When they called (about 10 days after the transfer letter), the representative was actually helpful and walked me through exactly what happened with my claim. Since you've already acknowledged the overpayment and requested a payment plan, you're in a good position. In my case, they determined it was a non-fraud overpayment and I ended up with just 1 penalty week since the amount was under $200. The payment plan was easy to set up too - they let me do $20/month which was very manageable. One tip: when they call, have your claim details handy (claim number, the weeks in question, etc.) because they'll want to go through everything step by step. The whole process from transfer to resolution took about 4 weeks for me. Don't let some of the horror stories here scare you - most small overpayments like yours get resolved pretty smoothly!

I'm going through something very similar right now with a $150 overpayment that got transferred to the local office. Just wanted to share what I learned from calling around - apparently the local office transfer happens for overpayments when they need to do what's called an "administrative review" to determine if it was intentional or not. The good news is that for amounts under $300, they usually lean toward non-fraud classification if you can show it was an honest mistake. My case is still pending (got the transfer letter 2 weeks ago) but I spoke with someone at a different EDD office who said the penalty weeks are typically calculated as: 1 week for every $100 of overpayment for non-fraud cases, rounded up. So your $200 would likely be 2 penalty weeks if they determine it wasn't intentional. The main thing is to stay responsive - check your mail daily and answer any calls from 916 or 800 numbers. I've heard they sometimes send additional forms to fill out before making their final determination. Hang in there!

Just wanted to update - I saw your responses to others and wanted to clarify that the Collections Division number I provided (916-464-2669) is actually the direct line for the BOCS department that the other commenter mentioned. So we're both referring to the same people! They're definitely the right ones to help with your situation.

I'm dealing with a similar situation right now - won my appeal in November but still waiting for my federal refund from EDD's tax intercept. Reading through all these responses gives me hope that there's actually a path forward! I had no idea about the BOCS department or the specific process with the Treasury Offset Program. I've been calling the regular EDD number like an idiot for months. One thing I wanted to add - when I spoke to someone at the IRS about this last month, they told me that even when EDD submits the reversal file, the IRS still needs 6-8 weeks to process it on their end. So even after EDD does their part, there's still more waiting. Just wanted to mention that so you don't get discouraged if it takes a bit longer even after you get confirmation from BOCS that they've submitted everything. Good luck with that Collections Division number tomorrow! I'm going to try calling them too based on everyone's advice here.

Hola Logan, sé exactamente por lo que estás pasando. Yo tuve el mismo problema el mes pasado - no podía certificar mis semanas y la tarjeta nunca llegó. Lo que me funcionó fue: 1. Para la certificación: intenta usar el sistema telefónico (1-866-333-4606) en lugar del sitio web, especialmente entre las 6-8 AM cuando hay menos tráfico 2. Para la tarjeta: llama al número de Bank of America EDD (1-866-692-9374) para verificar si fue enviada y el estado del envío 3. Si nada funciona, documenta todo y contacta a tu asambleísta local - muchas veces pueden acelerar el proceso También revisa que tu dirección esté actualizada en tu cuenta. A veces el problema es tan simple como eso. ¡No te desanimes, eventualmente se resuelve! 💪

¡Hola Logan! Yo pasé por exactamente lo mismo hace unas semanas. Es súper frustrante, pero no te desanimes. Aquí te comparto lo que me funcionó: **Para certificar las semanas:** - Usa el sistema telefónico (1-866-333-4606) en lugar del sitio web - Llama muy temprano (6-7 AM) o muy tarde (después de 8 PM) - Ten paciencia con el menú automatizado, a veces toma varios intentos **Para la tarjeta:** - Verifica tu dirección en tu cuenta EDD - yo tenía la dirección mal y por eso no llegaba - Llama a Bank of America al 1-866-692-9374 para verificar si la enviaron - Si han pasado más de 10 días hábiles, pide que cancelen la primera y envíen una nueva **Tip extra:** Documenta todas tus llamadas (fecha, hora, con quién hablaste). Si el problema persiste más de 2 semanas, contacta a tu representante estatal - tienen un equipo especial para casos de EDD. ¡Ánimo! A mí me tomó como 3 semanas resolverlo todo, pero al final funcionó. La clave es ser persistente y no rendirse 💪

I'm dealing with the exact same issue right now! Certified on Sunday and still nothing. It's so nerve-wracking when bills are due and you're just sitting there waiting. I've been checking my account obsessively but it just keeps saying "pending." Really hoping it's just a system delay and not something more serious. Keep us posted on what happens when you call - I might need to do the same thing!

I'm going through the same thing right now! Certified on Tuesday and my payment is still showing as pending. It's so frustrating because this is the second time this has happened to me in the past few months. Last time it took almost a week to resolve and I never got a clear explanation of what caused the delay. I'm definitely going to try calling tomorrow if nothing changes. Has anyone noticed if these delays happen more often around certain times of the month or after holidays? Just trying to figure out if there's a pattern here.