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tell him 2 check his inbox on UI online too, sometimes they send notices there that u miss and that can delay payment
Glad to see your fiancé's payment went through! Just wanted to add for anyone else reading this - seasonal workers should also keep track of their total weeks paid on their current claim. If you exhaust your regular UI benefits during the benefit year, you might be eligible for extensions depending on the unemployment rate in your area. Also, if you're in construction like your fiancé, make sure to report any union dues or other work-related expenses when you certify - sometimes people forget about those deductions. The EDD customer service is definitely hit or miss, but the UI Online portal is usually pretty reliable for checking payment status and managing your claim.
This is really useful info, thanks! I didn't know about the union dues thing - I'll make sure he reports those if he has any when he goes back to work. Also good to know about potential extensions if he runs out of regular benefits. Seasonal work is so unpredictable, it's helpful to know all the options.
This is exactly why I always keep the Money Network customer service number saved in my phone now! I learned the hard way after my card got frozen during a grocery shopping trip and I had no way to pay. One tip that worked for me when calling their support line - if you get stuck in the automated system, try saying "representative" or "agent" repeatedly instead of just pressing 0. Sometimes their voice recognition will transfer you faster than the number options. Also, if anyone is still having trouble reaching them, try calling early in the morning (like 7-8 AM) - the wait times are usually much shorter then.
That's a great tip about calling early in the morning! I wish I had known that when I was stuck in their phone system for hours. The "representative" voice command trick is really smart too - I only knew about pressing 0 repeatedly. I'm definitely saving their number in my phone now after going through this whole ordeal. It's scary how quickly you can lose access to your benefits money without any warning. Thanks for sharing these practical tips that actually work!
This is such an important thread for anyone using EDD Money Network cards! I had a very similar experience a few months ago where my card suddenly stopped working at ATMs. Like others mentioned, it turned out to be a fraud freeze, but what made it worse was that I didn't even know Money Network had a customer service number at first - I was trying to contact EDD directly which was impossible. One thing I learned that might help others: if you're traveling or know you'll be using your card somewhere new, you can actually notify Money Network ahead of time to prevent fraud alerts. I found this out after the fact, but now I always call them before going out of town. Also, keeping a small backup emergency fund in a regular bank account (even just $50-100) can be a lifesaver when these card freezes happen unexpectedly. The direct deposit suggestion from @Nia Harris is definitely the way to go long-term, but for anyone who needs to stick with the card, just know that these fraud freezes are more common than you'd think!
@Victoria Stark This is such helpful advice about notifying Money Network before traveling! I wish I had known about that option earlier. The backup emergency fund idea is really smart too - even a small amount in a regular bank account could have saved me so much stress when my card got frozen. I m'definitely going to set that up now. It s'crazy how these fraud systems are supposed to protect us but end up causing so much panic when you can t'access your own money. Thanks for sharing your experience - this whole thread has been a real eye-opener about how to better manage these EDD card issues!
Update: I was able to use Claimyr this morning and got through to EDD in about 15 minutes! The rep was actually really helpful and rescheduled my interview for next week when I'm off work. She also said I should absolutely respond to the overpayment notice separately by the deadline. For the hostile workplace documentation, I'm gathering all my emails to management and texts from coworkers who witnessed the incidents. Thanks everyone for your help - I was really panicking about this!
Great update! So glad you got through and rescheduled - missing that interview would have been a nightmare. Just a heads up for your hostile workplace interview: they'll likely ask very specific questions about what steps you took to address the issues before quitting, so make sure you have those emails to district management ready. Also, if you have any documentation of how the hostile environment affected your work performance or mental health, that can help strengthen your case. Good luck with the new job and the interview!
That's such a relief that you got it rescheduled! I'm new to this whole process but have been following your situation since I might be facing something similar with my own workplace issues. Quick question - when you talked to the EDD rep through Claimyr, did they mention anything about how detailed your documentation needs to be for the hostile workplace claim? I'm trying to figure out if screenshots of text messages and witness statements would be enough, or if I need more formal documentation.
I went through a similar situation last year! The postmark date is definitely what counts - I actually called the CUIAB office directly and they confirmed this. What helped me was also sending a follow-up email through their online portal with a copy of my appeal letter and the postal receipt showing the postmark date. That way I had digital proof they received it. Don't stress too much - you did everything right by mailing it on February 10th. The system is slow but they do honor the postmark rule. Just make sure to keep that postal receipt safe in case they ask for proof later during your hearing!
That's such great advice about emailing through the online portal too! I didn't even think about creating a digital backup like that. I'm definitely going to do that today - better safe than sorry. It's reassuring to hear from someone who actually called CUIAB directly to confirm the postmark rule. I've been losing sleep over this but hearing all these success stories is really helping calm my nerves. Thanks for sharing your experience!
I'm going through the exact same thing right now! Filed my appeal on the last possible day and have been anxiously checking my mailbox every day for any response from EDD. Reading everyone's experiences here is so helpful - I had no idea about the CUIAB online portal or that I could email them a digital copy of my appeal. The postmark rule makes total sense legally but you're absolutely right that EDD should make this WAY clearer in their communications. It shouldn't take a whole Reddit thread for people to figure out basic appeal procedures! Kennedy, sounds like you handled everything correctly - that February 10th postmark gives you plenty of cushion before the 14th deadline.
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Giovanni Colombo
Yes, this has been happening to me too! I've experienced the exact same thing - the hold music stops and then complete silence. It's so frustrating because you don't know if you should hang up or keep waiting. I've tried staying on the line for 10-15 minutes after the silence starts, but nothing happens. It seems like there might be a technical with their phone system where calls are getting disconnected or transferred improperly. Have you tried calling at different times of day to see if it makes a difference?
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Ellie Perry
•@Giovanni Colombo Yes! I m'experiencing the exact same issue. The silence after hold music is so confusing - you never know if you should hang up or wait it out. I ve'also tried staying on the line for extended periods with no luck. It s'like the system is dropping calls but not officially disconnecting them. Have you had any success with the feature, or does that have the same problem? I m'wondering if calling right when they open at 8am might help avoid some of these technical glitches.
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