EDD overpayment plan - can't find where to make first payment due in 3 days

You won't find the payment option in UI Online - that's the confusing part! For overpayment plans, you need to mail a check or money order to their collections department. The address should be on your repayment agreement letter. Make sure to include your EDD Customer Account Number (starts with 999) on the payment. If you don't have the letter anymore, the address is: EDD Benefit Overpayment Collection Section, PO Box 826218, Sacramento, CA 94230-6218.

dude i went thru the EXACT same thing last year!!! so frustrating that they make u set up a payment plan online but then dont let u PAY online lol. what i ended up doing was going to my bank and getting a cashiers check and sending it certified mail so i had proof i sent it. make sure u write ur SSN and account # on the check!!

U can also pay at Bank of America if u still have ur EDD debit card. Thats what I did for my overpayment. Just went to the teller with cash and told them its for EDD overpayment and they took my card number and posted it same day.

Another option you have is to use the EDD Electronic Payment System. Go to https://eddservices.edd.ca.gov/tap/open/certlogin and you can pay there with a bank account. It's different from UI Online and not well advertised. You'll need your EDD Customer Account Number (not your Social Security Number). I've used it for tax payments, but it works for overpayments too. As for calling EDD, I was in a similar situation and wasted days trying to get through. I finally used a service called Claimyr (claimyr.com) which got me connected to an EDD rep in about 20 minutes after trying for days on my own. They have a video showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Might be worth it just to get clear confirmation on your payment options.

DONT GET UR HOPES UP WITH THE ELECTRONIC SYSTEM!!! I tried that route last month & it kept giving me error messages. Had to mail a stupid check anyway & THEN had to call multiple times to confirm they got it. EDD systems are GARBAGE!!!!

I had a similar overpayment issue. Make sure when you pay it they actually apply it to your balance, whatever method you use. I sent a payment last year and they "lost" it for 3 weeks before it finally showed up on my account. I suggest taking screenshots of everything and keeping all receipts. Does anyone know if they charge late fees if the payment arrives a day or two after the due date? I think there's a grace period but I'm not sure.

Update: I tried the electronic payment system link and it worked!! I was able to schedule a payment from my checking account. The system looks totally different from UI Online, which is why I was so confused. Thanks everyone for your help! I'll make sure to keep the confirmation page and take screenshots of everything just to be safe.

I wish EDD would make this clearer. I had to pay back $4500 from an overpayment (they said I didn't report some income correctly even tho I DID) and went through the EXACT same confusion. The website is so poorly designed that important functions like making payments are practically hidden. And then when you try to call them... good luck! The whole system needs a complete overhaul. Anyway glad you got it figured out!

Wow, this thread is so helpful! I'm dealing with a similar situation right now - got hit with an overpayment notice for $1,200 and was completely lost on where to actually make the payments. The fact that you set up the payment plan online but then have to pay through a completely different system (or by mail) is absolutely ridiculous. It's like they designed it to be as confusing as possible! @Jackie Martinez so glad you got it sorted out with the electronic payment system. I'm definitely going to try that link rather than dealing with mailing checks. Thanks @Serene Snow for sharing that - I had no idea it existed. This is exactly the kind of info that should be front and center on their main website but of course it's buried somewhere nobody can find it. Has anyone had success getting overpayment waivers if the overpayment wasn't your fault? I'm wondering if it's worth trying to appeal before I start making payments.

Just wanted to add that if you do decide to appeal the overpayment, make sure you keep paying on the payment plan while the appeal is pending! I made the mistake of thinking I could stop payments during my appeal process and they immediately canceled my payment plan and started collection actions. The appeal and payment plan are completely separate processes. Also, if you win your appeal, they'll refund any payments you made, so you're not losing money by continuing to pay while appealing. Learned this the hard way after my payment plan got canceled and it took months to get reinstated!