


Ask the community...
I went through this exact situation last year. EDD took my entire state refund ($1,800) but surprisingly left my federal refund alone. I was also on a payment plan and never missed a payment, but they still intercepted the state portion. The thing that really helped me was calling EDD's Collections department directly (not the regular UI number) at 1-800-300-5616. I explained my financial hardship and they were able to set up a temporary suspension of collections for 90 days while I got back on my feet. During that time, I also applied for the overpayment waiver that someone mentioned above. One tip: if you do lose your refund to offset, make sure to get documentation showing the payment was applied to your debt. Sometimes there are processing delays and your account doesn't get updated right away, which can cause confusion about your remaining balance. Good luck with everything - I know how stressful this whole situation is!
Thank you so much for sharing your experience and that collections number! I didn't even know there was a separate collections department line. I'm definitely going to try calling them to see if I can get some kind of temporary relief while I figure out the waiver situation. It's encouraging to hear that your federal refund wasn't touched - gives me a tiny bit of hope. Did you have to provide any specific documentation when you requested the temporary suspension?
I'm in a similar boat right now - owing EDD about $4,200 from 2022 and expecting a $1,900 refund that I desperately need for medical bills. Reading through everyone's experiences here is both helpful and terrifying! From what I'm gathering, it seems like whether they take your refund depends on several factors: fraud vs non-fraud classification, how long you've been on a payment plan, and sometimes just luck of the draw. The fact that some people got to keep their federal refunds while losing state ones gives me a sliver of hope. I'm definitely going to look into that overpayment waiver form (DE 1446W) and try calling the collections number that @Keisha Williams shared. Has anyone had success getting EDD to agree NOT to intercept your refund if you can prove severe financial hardship? Like if losing the refund would mean not being able to pay rent or buy medication? Also wondering if filing taxes later in the year (closer to the deadline) makes any difference in terms of giving you more time to resolve things with EDD first?
Have you tried reaching out on social media? Sometimes tweeting at them or messaging on Facebook can get a response. Worth a shot!
I'm in a similar situation - submitted my claim about 2.5 weeks ago and radio silence since then. It's so stressful not knowing what's happening! I've been checking the online portal daily but the status hasn't changed at all. Definitely going to try some of these suggestions, especially the early morning calling tip. Thanks everyone for sharing your experiences - at least I know I'm not alone in this mess!
@Angelica Smith I totally get how stressful this is! The uncertainty is the worst part. I m'dealing with something similar right now - it s'like they just disappear your application into a black hole. Have you tried that callback option that @Madison Allen mentioned? I m wondering'if that might be less frustrating than sitting on hold forever. We really shouldn t have'to jump through all these hoops just to get basic information about our own claims!
I work as a benefits specialist and can confirm what others have said - your non-fraud UI overpayment should not impact your PFL eligibility or benefits. Since you're actively on a payment plan and making regular payments, EDD typically won't interfere with your PFL. The 2-week timeline is actually pretty standard right now. PFL claims are taking 14-21 days on average in 2025, so you're still well within normal processing time. I've seen many cases where parents panic at the 2-week mark, but most get approved by week 3. One thing to keep in mind: make sure you continue your overpayment plan payments while on PFL. As long as you stay current, there shouldn't be any cross-program issues. The worst thing you could do is stop paying because you think PFL will cover everything - that could potentially trigger collection actions later. Hang in there - you're doing everything right, and this time with your daughter is precious. Try to focus on that instead of the EDD stress!
Thank you for the professional perspective! That's really helpful to know the current processing times. I've definitely been continuing my overpayment payments - I set up auto-pay so there's no risk of missing one. You're absolutely right about focusing on this precious time with my daughter instead of stressing about EDD. It's amazing how much anxiety can overshadow such a special period. I really appreciate everyone's reassurance here!
I'm a case worker who's handled hundreds of these situations, and I want to give you some peace of mind. Your UI overpayment will absolutely NOT affect your PFL baby bonding claim since it's non-fraud and you're actively making payments. Here's what's actually happening behind the scenes: When you have an active payment plan, EDD flags your account as "compliant" which means you're meeting your obligations. This prevents any automatic offsets or garnishments from other programs. The computer systems literally can't touch your PFL benefits while you're current on your plan. The 2-week wait is completely normal - we're actually seeing faster processing times now than we have in years. Your claim is probably sitting in a queue waiting for final review, not because of any issues but simply due to volume. One quick tip: If you want to check status without calling, log into your EDD account and look under "Claim History" - if there are no pending items or requests for additional info, you're just waiting in the normal processing queue. Keep making those monthly payments and enjoy this time with your baby girl. Everything will work out fine!
That's awesome to hear! Having the school help with the CTB application makes such a huge difference. I wish more training providers were that proactive about helping students navigate the EDD process. Your son is really lucky to have found a program that's both EDD-approved AND supportive with the paperwork. The trucking industry needs good drivers, and it sounds like he's setting himself up for success the right way. Keep us posted on how the training goes!
That's such great news! It's really reassuring to see a success story like this. The fact that the school is EDD-approved and actually helps students through the CTB process shows they really care about setting their students up for success. Your son is definitely on the right track by getting the paperwork done before starting. Best of luck to him with his CDL training - the trucking industry is booming right now, so he's making a smart career move! Thanks for keeping us updated, and feel free to share how everything goes once he gets started.
This is such a helpful thread! As someone who's been through the EDD system myself, I can't stress enough how important it is to get everything documented properly upfront. Your son is so smart to ask these questions before starting the program. One thing I'd add that I learned the hard way - when he does his bi-weekly certifications, make sure he's super specific about reporting the training stipend. Don't just put "yes" to working - actually enter the exact hours and dollar amount. EDD's system can flag inconsistencies if the reporting isn't precise. Also, even with CTB approval, keep copies of all his certification submissions. I had an issue months later where EDD questioned some of my earlier certifications, and having those records saved me from a major headache. Sounds like he's found a great school that actually knows how to work with EDD - that's honestly half the battle right there!
This is such valuable advice, especially about being specific with the certification details! I'll definitely make sure my son knows to enter the exact hours and amounts rather than just checking "yes." And keeping copies of everything is brilliant - I've heard so many horror stories about EDD losing documentation or questioning things months later. Really appreciate you sharing what you learned from experience. It's clear this community has been through it all and knows exactly what pitfalls to avoid!
Keisha Williams
One more thing to note - if this is your first benefit payment ever, EDD might issue it on their Money Network debit card instead of direct deposit, even if you requested direct deposit. This is a security measure they sometimes implement. You might want to watch your mail for the card. Subsequent payments would then follow your direct deposit preference. If that's the case, you can transfer funds from the card to your bank once you receive it.
0 coins
Connor Byrne
•Wait really? That would explain why nothing's showing up in my account. How long does it usually take for the card to arrive?
0 coins
Yara Abboud
The Money Network card typically takes 7-10 business days to arrive by mail after your first payment is processed. If your online status changes from 'pending' to 'paid' but you don't see a direct deposit, this is likely what happened. Once you get the card, you can set up transfers to your bank account or continue using the card (it works like a regular debit card). For future payments, the direct deposit should work as expected. If your status doesn't change from 'pending' to 'paid' within the next few days, that's when you should try contacting EDD directly.
0 coins
Connor Byrne
•Just checked again and it switched from 'pending' to 'paid' an hour ago! Guess I'll wait for that Money Network card in the mail. Thanks everyone for your help!
0 coins
Liam O'Donnell
•Awesome news @Connor Byrne! That's exactly what happened to me too - status changed to paid and then got the card about a week later. Pro tip: once you get the Money Network card, you can download their app to check the balance and set up account alerts. Makes it way easier to track when funds are loaded. And like others mentioned, future payments should go straight to your direct deposit after this first one!
0 coins