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Hi everyone, I'm trying to figure out how EDD determines my weekly benefit amount (WBA). I know they look at the base period (those 4 quarters before filing), but I'm confused about the calculation. Do they add up ALL earnings over the 3 months in my highest quarter and use that total? Or do they just look at my highest-earning MONTH within that quarter? My earnings were pretty uneven last year. I made about $5,800 in January, then only $2,900 in February, and $4,100 in March. Then I was making around $3,500-$4,000 for the remaining months until I got laid off in December 2024. I'm trying to estimate my benefit amount before applying. The EDD calculator online wasn't clear to me about this specific question. I'd appreciate if anyone who's gone through this recently could explain!
Is anyone else having trouble accessing their funds through the Money Network website and app? I've been trying for 5 days straight and keep getting locked out. The system says my password is incorrect, but when I try to reset it, the reset link never arrives in my email. I have $1,870 sitting on my card that I desperately need for rent due next week! I called their customer service line and waited 96 minutes only to speak with someone who literally read me the FAQ from their website and then suggested I "try again tomorrow" - are you kidding me?? I asked to speak to a supervisor and got disconnected. I'm about to drive to the nearest ATM and just withdraw everything before this system crashes again. Has EDD always used such a terrible payment provider? I swear they must've hired their cousin's tech startup or something.
Glad to hear it's working again! This whole situation really highlights how unreliable Money Network can be. For anyone reading this in the future - definitely set up direct deposit as your backup. I learned the hard way that you can't rely on these third-party payment cards when you actually need your money. The cash advance tip from @Nina was a lifesaver for emergency situations too. Hopefully EDD considers switching to a more reliable payment provider eventually.
hello I got a job that pays us through this, except it won't let me create an account, money network I mean, and I'm kinda loss in what to do now, I've tried safari, chrome, Firefox, on my phone, iPad and computer and it always sends me back to the home page on step 2 while saying this message "Some or all information provided is not correct. Please enter valid information and retry.
I'm about to file for unemployment benefits for the first time and I'm confused about how I'll actually receive my payments. Does California EDD still use those Bank of America debit cards, or can I get direct deposit to my existing checking account? I really don't want to deal with another card if I can avoid it. My friend who was on unemployment last year mentioned something about a 'Money Network' card instead of BofA now? What options do I have for receiving my benefits in 2025? Thanks for any info!
Thanks everyone for the advice! I'm definitely going with direct deposit. Just to make sure I understand correctly: 1. I'll select direct deposit during my initial application 2. I'll still get a Money Network card in the mail as backup 3. Direct deposit payments come 1-2 days after certification One last question - if I accidentally choose the card option, how difficult is it to switch to direct deposit later?
You've got it exactly right! As for switching later, you can change from card to direct deposit through your UI Online account under "Payment Methods." The change usually takes effect within 1-2 payment cycles. Just make absolutely sure your banking information is entered correctly - even one wrong digit can cause payment delays.
I'm in the same boat as Paolo - first time filing and feeling overwhelmed by all the payment options! Reading through everyone's experiences here has been super helpful. It sounds like direct deposit is unanimously the better choice. I'm curious though - for those of you who have direct deposit set up, have you ever had any issues with EDD mistakenly sending payments to the Money Network card instead? I'm wondering how reliable the direct deposit system actually is, or if there are common glitches that might cause payments to default back to the card. I want to make sure I'm prepared for any potential hiccups since I really need these payments to be predictable for budgeting purposes.
Good news but I'm a bit confused - I have a video interview with EDD scheduled for next Monday (May 13), but I just got hired and start my new job this Friday! I'm not sure what I should do about the interview since I won't need unemployment benefits anymore. Do I just not show up? Is there a way to cancel the appointment? Will I get penalized if I just don't attend? I don't want to waste anyone's time or have any issues down the road if I ever need to file for unemployment again. Has anyone been in this situation before? Thanks for any help!
Hey, did you end up getting through to EDD? Just curious which method worked for you. I had a similar situation last month (though mine was a phone interview not video) and it took me forever to cancel it properly.
Yes! I ended up using both methods just to be safe. I sent a message through the UI Online portal AND I got through on the phone using the Claimyr service someone mentioned above. The rep confirmed they canceled my interview and noted my account that I found employment. They also explained I still need to do my final certification for the weeks before I started working. Really relieved to have this taken care of!
Great to hear you got it sorted out! For future reference for anyone else in this situation, you can also try calling the EDD Employer Services line at 1-888-745-3886 - they sometimes transfer you to the right department and the hold times are often shorter than the main number. Also worth noting that if you have a CalJOBS account, you can update your employment status there too which helps keep everything synchronized across their systems.
I'm super frustrated and starting to panic a little. My unemployment claim has been sitting in 'Review Required' status for 3 whole weeks now without any change. I check my UI Online account obsessively every morning and there are zero new notifications or messages explaining what's happening. I was laid off from my restaurant manager job when they downsized, and I've been certifying on time but haven't received a single payment yet. Is this normal? Do I just keep waiting? I've got rent due next week and my savings are almost gone. Has anyone else dealt with this 'Review Required' limbo recently and know what I should do next?
Just wanted to follow up - were you able to get through to EDD? Did they explain why your claim was stuck in review?
YES! Finally got through this morning after trying the 8am trick. Turns out there was a discrepancy between my reported wages and what my employer reported (I included my final commission check but they didn't). The tier 2 specialist was able to verify everything and remove the review flag while I was on the phone! She said my payments should process within 48 hours and they'll backdate everything. Such a relief! Thanks to everyone for your help and advice - couldn't have done it without you all!
Congratulations on getting it resolved! This is such a great success story and really shows how important it is to be persistent with EDD. The wage discrepancy issue you mentioned is actually pretty common - a lot of people don't realize that final paychecks with commissions, bonuses, or unused PTO can sometimes create mismatches between what you report and what your employer reports to EDD. It's frustrating that their system flags these cases for manual review instead of just asking for clarification upfront, but at least once you get the right person on the phone they can usually sort it out quickly. Thanks for updating us - gives hope to others dealing with the same "Review Required" nightmare!
Kayla Morgan
Just wanted to add that it's also worth noting that EDD has a minimum and maximum weekly benefit amount. For 2025, the minimum is $40 per week and the maximum is $575 per week. So even if your calculation comes out higher than $575, you'll be capped at that amount. And if it comes out lower than $40, you'll still get the minimum. Also, make sure all your W-2s and wage information is accurate when you file - any discrepancies can delay your claim processing. Good luck with your application!
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NebulaNinja
This thread has been super helpful! I was actually in a similar boat a few months ago trying to figure out the calculation. Just to confirm what everyone's saying - yes, EDD definitely uses the TOTAL earnings from your highest quarter (all 3 months combined). One thing I learned that might help: if you're trying to estimate your benefit amount before filing, remember that the formula isn't exact because there are some additional factors EDD considers. But the rough calculation of around 50% of your average weekly wage during that highest quarter is a good ballpark. Also, pro tip: when you do file, make sure you have your Social Security earnings statement handy (you can get it from ssa.gov). Sometimes EDD's wage records don't match perfectly with what you think you earned, and having that official record can help resolve any discrepancies quickly. Your situation sounds pretty straightforward though - with that $12,800 quarter you should be in good shape for a decent weekly benefit amount!
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Javier Torres
This is exactly the kind of detailed info I needed! The tip about getting the Social Security earnings statement is really smart - I hadn't thought about potential discrepancies between what I think I earned and what's officially recorded. I'll definitely grab that from ssa.gov before filing. And you're right that having a ballpark estimate helps set expectations even if the exact formula has some additional factors. Thanks for taking the time to share these practical tips!
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