
California Unemployment
CommunityGovernment Services


Ask the community...
I've been trying to contact EDD for THREE WEEKS now about my disqualification notice. I've called the 833 number literally over 100 times, at different hours (early morning, afternoon, right before closing). Every single time I get 'we are currently experiencing high call volume' and then it hangs up! Not even an option to wait on hold! I tried the 800 number too but that just leads to automated info that doesn't help my specific situation. My rent is due next week and I NEED to speak with someone about why I was disqualified after my eligibility interview. Has anyone actually managed to get through to a real person? What's the secret?
I received a disqualification notice last week for supposedly not being available for work, which is completely false! I was working part-time and reporting all my hours correctly. Now I need to file an appeal but the letter doesn't clearly state where to send it. I've been trying to call EDD for 3 days straight (literally 20+ calls each day) but keep getting the 'we're experiencing high call volume' message and disconnected. Their website is so confusing and I can't find a specific mailing address for appeals. Does anyone know the correct address to send my appeal to? The deadline is in 9 days and I'm getting really stressed about missing it!
Just wanted to follow up on my earlier advice - the online appeal option is definitely the way to go if it's available for your case type. It's faster and creates an immediate record. If you go that route, make sure to: 1. Write a clear, concise explanation of why you believe the decision is incorrect 2. Upload any evidence that shows you were available for work (job applications, work search records, etc.) 3. Take screenshots of the confirmation page 4. Continue certifying for benefits weekly while waiting for your appeal Best of luck with your appeal!
Congratulations on getting your appeal submitted online! That's a huge relief. For your upcoming hearing preparation, I'd recommend gathering all your work search records, any correspondence with employers, and documentation showing you were actively seeking work during the period in question. The hearing officer will want to see concrete evidence that you were available and actively looking for work. Also, practice explaining your situation clearly and concisely - you'll likely have limited time to present your case. Many people find it helpful to write out key points beforehand so they don't forget anything important during the hearing. Good luck!
I've been waiting 2+ weeks for my disability verification form to arrive in the mail and I'm getting really anxious because my bills are piling up. I filed my SDI claim online 16 days ago, and got an email saying they needed to verify my identity and residency, and that I'd receive something in the mail. Nothing has shown up yet! Has anyone had success just going directly to an EDD office with their ID and proof of residency? I live near the Sacramento office and I'm thinking of just showing up tomorrow morning with my driver's license, passport, utility bills, and lease agreement. Would they be able to verify me on the spot or am I wasting my time? My disability payments won't start until this verification is complete and I'm burning through my savings quickly.
I'm going through the exact same nightmare right now! Filed my SDI claim 18 days ago and still nothing in the mail. I've been calling that 1-800-480-3287 number every single day and can't even get into a queue - just busy signals or the "try again later" message. Reading through all these responses has been SO helpful though. I had no idea about the difference between SDI and regular unemployment offices, and I was literally about to waste a day driving to the local EDD office. The Claimyr service sounds like exactly what I need - I'm signing up right now! @Lucas Notre-Dame - the hardship expedite option is news to me too. I'm behind on my car payment and credit cards, so I definitely qualify. Do you remember roughly how much faster the hardship process was compared to the regular timeline? This whole system is designed to wear people down, but at least this community actually provides real solutions unlike the useless EDD website. Thank you everyone for sharing your experiences!
@Tony Brooks I totally feel your frustration! I m'dealing with the exact same timeline - filed 16 days ago and nothing yet. It s'crazy how many of us are stuck in this same verification limbo right now. I just watched that Claimyr video @Sofia Torres shared and I m'definitely going to try it first thing tomorrow morning too. At this point I m'willing to try anything that might actually get me through to a human being. The regular phone line is completely useless - I ve'never even heard a ring tone, just busy signals! Keep us posted on how the Claimyr service works out for you. Maybe we can compare notes if we both manage to get through. This waiting game is killing me financially, but at least now I have some actual action steps to take instead of just sitting here helplessly checking my mailbox every day. Good luck with everything - we ll'get through this mess eventually! ๐ค
Just wanted to share another tip that helped me when I was stuck waiting for SDI verification - if you have a local assemblyperson or state senator's office, they often have constituent services that can help with EDD issues. I reached out to my assemblyperson's office when my disability claim was stuck for over a month, and their staff was able to contact EDD directly on my behalf. It's not a guaranteed quick fix, but they have direct lines to EDD that regular people don't have access to. You'll need to provide them with your claim details and explain your situation, but it's worth trying if the Claimyr service doesn't work out or if you're still having issues after getting through to an agent. You can find your representatives at findyourrep.legislature.ca.gov - just enter your address and it will show you who represents your area. Most offices have online forms where you can submit requests for help with state agency issues. Hope this gives everyone another option to try! The more pressure we can put on EDD from different angles, the better chance we have of getting these verification delays resolved.
So I got terminated from my retail job last week (manager said I was consistently late but honestly the schedule kept changing). Now I applied for unemployment and got this notice saying EDD scheduled a phone interview to determine eligibility. Has anyone gone through this? What questions will they ask? Do I need any documentation ready? I'm super nervous because this is my first time filing for unemployment and I really need the benefits to make rent next month. The interview is scheduled for next Thursday at 10am and I'm freaking out a bit.
Remember to answer only what's asked during the interview. Many claimants talk too much and accidentally say things that hurt their case. The interviewer isn't trying to trick you, but their job is to gather facts. Be concise and factual. If your tardiness was due to schedule changes, simply state that without elaborating on unrelated workplace issues. The determination typically takes 7-10 business days after the interview, and if approved, payment usually processes within 48 hours of that determination.
Just wanted to add - bring up the schedule changes proactively during your interview! Don't wait for them to ask. Something like "I was terminated for tardiness, but this was directly related to frequent last-minute schedule changes that made it difficult to arrange reliable transportation/childcare." The key is connecting your tardiness to circumstances beyond your control rather than just admitting fault. Also, if you have any documentation (texts, emails, schedule printouts), mention that you have them available even if they don't ask to see them during the call. Shows you're prepared and taking it seriously. You've got this!
I'm in a really tough spot financially and wondering if EDD can help. I was laid off from my marketing position back in 2021 and collected unemployment then. After that ended, I've been doing freelance consulting work on and off for different companies, but the gigs have completely dried up over the last 2 months. My income has dropped to almost nothing (maybe $450 last month total), and I'm getting desperate. The problem is that my last W-2 employment was over 3 years ago - everything since has been 1099 work. Can I even qualify for a new EDD claim when I haven't had a traditional employer recently? Do they count self-employment/consulting work for a new claim? My base period would only show independent contractor income. I've tried looking through the EDD website but couldn't find clear answers for people transitioning from self-employment back to unemployment. Thanks for any insight!
my cousin got denied for regular unemployment but got approved for disability when he had a back injury. maybe you could apply for that instead?
This isn't appropriate advice. Disability Insurance (DI) is for people who cannot work due to a medical condition, injury, or pregnancy. It's not an alternative to unemployment when you're able to work but can't find employment. Filing for disability benefits when you're not disabled is fraud and could result in penalties.
I'm sorry you're going through this tough situation. As others have mentioned, without W-2 wages in your base period, you likely won't qualify for regular UI benefits. However, there are a few things worth double-checking: 1. Make sure you understand exactly what your base period would be - it's typically the first 4 of the last 5 completed calendar quarters before filing 2. Even if you had minimal W-2 income mixed in with your consulting work, it might be worth applying to see if you meet the minimum requirements If UI isn't an option, definitely explore the other safety net programs mentioned here. Also consider reaching out to local nonprofit organizations and churches - many have emergency assistance programs for people in financial crisis. Some utilities and rent assistance programs are also available depending on your county. Hang in there - this gap in coverage for self-employed workers is a real problem that affects many people. You're not alone in this struggle.
Ryan Young
I'm going through the exact same nightmare right now! Got my disqualification notice two weeks ago with that same vague "conflicting information" message and I've probably made 80+ calls with nothing but busy signals. It's beyond frustrating when you just need someone to explain what you supposedly did wrong. Reading through all these responses is honestly the most helpful information I've found anywhere. I had no idea about the 8:01 AM strategy or that there are specific people called "determination interviewers" who can actually access your interview notes. I'm definitely going to try the early morning calling tomorrow and look into Claimyr if that doesn't work. The assembly member contact idea is genius - I never would have thought of that as an option. It's reassuring to hear that many of these disqualifications are just miscommunications that can be resolved once you get to the right person who can see the actual details. Thanks to everyone sharing their experiences and specific strategies. It's giving me hope that this can actually be resolved instead of just being stuck in phone call hell forever!
0 coins
Dominique Adams
I completely feel your frustration! I'm actually new to this whole EDD situation myself, but reading through everyone's experiences here has been eye-opening. It sounds like you've got a solid plan with the 8:01 AM strategy and the Claimyr backup - that seems to be the winning combination from what I'm seeing. The fact that so many people are dealing with these vague "conflicting information" notices makes me think it's more of a system issue than anything you actually did wrong. It's crazy that they can disqualify people without clearly explaining what the conflict even is! Definitely try asking for that "determination interviewer" specifically when you get through - that seems to be the key detail that makes all the difference. Good luck with your calls tomorrow! Hopefully you'll be able to update us with good news soon.
0 coins
Luca Greco
I'm also dealing with a disqualification notice right now and this thread has been incredibly helpful! Got my notice yesterday saying "conflicting information during eligibility interview" with absolutely no details about what was supposedly wrong. It's so stressful not knowing what you did wrong or how to fix it. I'm planning to try the 8:01 AM calling strategy tomorrow using the 1-833-978-2511 number with the press 1, then 2, then 4 sequence that Freya mentioned. If that doesn't work after a few tries, I'll definitely check out Claimyr since multiple people have had success with it. The assembly member contact option is something I never knew existed - that's such valuable information! I'm going to look up my representative's website today and fill out their EDD assistance form as a backup plan. Thank you everyone for sharing such specific, actionable advice. It's giving me hope that this can actually be resolved instead of just being stuck in an endless loop of busy signals. Will update if I manage to get through and learn anything useful!
0 coins