I had this issue last year. Turns out my claim wasn't actually eligible for reopening and I had to file a new one. Might be worth double-checking your status.

I've been dealing with the same issue for weeks! What finally worked for me was calling the 1-833-978-2511 number early in the morning (like 8:01 AM sharp when they open). The wait time was still brutal but I eventually got through to someone who was able to manually reopen my claim. They said there's been a bug in their system affecting the online reopen button. Super annoying but at least there's a workaround!

Can I just say how bizarre it is that EDD runs both systems but makes them work completely differently? I went through the same confusion last year. UI is all online with bi-weekly certifications, but SDI still relies heavily on paper forms and doctor certifications. The whole system is archaic and needlessly complicated! My doctor actually filled out my SDI paperwork wrong TWICE and it delayed my claim by over a month. Make sure your doctor knows what they're doing when they fill out the forms.

Just went through this exact transition last month! You're right to be confused - the systems are totally different. With SDI, once your claim is approved and your doctor's certification is processed, payments are automatic for the period they certified you for. No bi-weekly certifications like UI! The key thing is making sure your doctor fills out the forms correctly the first time. I'd recommend calling their office to confirm they submitted everything and ask if they're familiar with SDI paperwork. Some doctors mess up the dates or disability codes which can delay everything. Also, keep an eye on your mail for any requests for additional info. Unlike UI where everything happens online, SDI still uses a lot of paper correspondence. Good luck with your recovery!

This thread has been incredibly educational! I'm fairly new to receiving EDD benefits and had a similar scare about a week ago when my payment showed as issued but didn't appear on my Money Network card for almost 72 hours. Reading through everyone's experiences here really helped me understand that these delays are actually pretty normal. The advice about calling Money Network first instead of EDD is spot on - I was able to get through to them in about 10 minutes and they confirmed my payment was just processing. It's also really helpful to know about the Payment Details section in UI Online that shows exactly how each payment was sent. Thanks to everyone who shared their knowledge, and Emma, glad you got your issue resolved! This community is such a great resource for navigating all the confusing aspects of the EDD system.

This thread is a goldmine of information! I just started my EDD claim process last month and honestly had no clue about any of these Money Network nuances. The fact that there can be 24-48 hour delays even when UI Online shows "paid" is something I wish I'd known earlier - I was panicking when my first payment took two days to show up! The advice about calling Money Network directly at 1-866-898-2213 instead of trying to reach EDD is incredibly valuable. I also had no idea about the Payment Details feature in UI Online that shows exactly where each payment was sent. Bookmarking this whole discussion for future reference. Emma, so glad you got everything sorted out - your updates throughout the thread were really helpful for understanding the whole process!

I had something kind of similar happen but it was for my disability claim not unemployment. They scheduled me for a phone appointment but never called. I ended up having to call the main number like 20 times and finally got someone who told me my interview was actually canceled but nobody bothered to tell me! Maybe check if yours was actually still scheduled? The whole system is such a mess sometimes.

Just wanted to follow up - were you able to reach someone at EDD today? Did they help resolve the interview situation?

So glad you figured it out! This is such a common issue and your post will definitely help others who run into the same problem. The 1099-G tip is golden - I wish EDD would make it more obvious that's where people should look first instead of making us guess our benefit amounts. Hope your new claim goes smoothly and you get approved quickly!

Welcome to the community Ellie! I totally understand that dread about dealing with EDD again - the system can be really overwhelming, especially when you're already stressed about losing your job. This thread is a perfect example of how helpful this community can be though. Don't hesitate to post if you run into any issues with your claim - there are a lot of experienced people here who've been through the process multiple times and are always willing to help. Also, definitely save this thread for reference since the 1099-G tip and other advice here could come in handy. Good luck with your claim!