When I had my eligibility interview last month, they barely asked anything! It was like 5 minutes tops. The lady just verified my identity, asked if I was able to work during each of the weeks, and if I'd been looking for work. I said yes to everything and got paid 2 days later. Probably just depends which interviewer you get though.

I'm dealing with almost the exact same situation right now! Won my appeal three weeks ago but still stuck waiting for this eligibility interview. It's so frustrating because like you said, the judge already went through everything thoroughly during the appeal hearing. What's really getting to me is that I've been without income for over 4 months now while they keep adding more hoops to jump through. I understand they need to verify things, but it feels like they could have done this verification process while the appeal was pending instead of making us wait even longer after winning. Has anyone had luck calling the eligibility interview line directly? I keep getting transferred around when I call the main number and no one seems to know when my interview will actually be scheduled.

I had the same issues like everyone else, and the lady at the bank said to take off the first 0 of my bank account to see if that worked, and it did. If your account starts with 0, take it off, and see if that works. I also used firefox, and did it it before 2 PM. I clapped when it worked. LOL

Hey Guys its me again. I have a quick update in case anyone wants to know. I was able to update my account credentials tonight around 5:30 using Chrome, and no issues arose. I wonder if its because I had direct deposit already chosen. Anyways, just a little quirk I wanted to inform people on!

This is absolutely outrageous and unfortunately way too common with EDD's broken system. I'm so sorry you're dealing with this nightmare, especially with eviction looming. Here's what I'd recommend based on what's worked for others: **MOST EFFECTIVE:** Contact your state assembly member's office ASAP - they have dedicated EDD liaisons who can bypass the phone system entirely. Multiple people here have gotten results in 2-3 days this way. **PHONE WORKAROUNDS:** If you call again, try the employer questions line (1-800-300-5616) - shorter waits and they can transfer you. Also try calling exactly at 8:00 AM when they open. **OFFICIAL COMPLAINT:** File through edd.ca.gov under Contact EDD > Submit Complaint with all your documentation (dates, times, wait durations). Make sure to emphasize your financial hardship situation. **DOCUMENT EVERYTHING:** Keep that call log going - it'll be crucial evidence for your complaint. The assembly member route is honestly your best shot at getting this resolved before rent is due. It's ridiculous that we need to go through elected officials just to get basic customer service, but the system is so broken that it's often the only thing that works. Don't let them grind you down - you deserve better than this treatment!

I'm so sorry you're going through this absolute nightmare! Being hung up on twice after waiting over 3 hours total is beyond unacceptable, especially when you're facing eviction. The EDD system is completely broken and it's infuriating that they treat people this way when we're already struggling. Here's what I'd recommend based on what's worked for me and others: **CONTACT YOUR ASSEMBLY MEMBER IMMEDIATELY** - This is hands down the most effective route. They have dedicated EDD liaisons who can bypass the phone system entirely. I've seen people get responses within 2-3 days after months of phone hell. **FILE THE OFFICIAL COMPLAINT** - Go to edd.ca.gov > Contact EDD > Submit Complaint. Include every detail: dates, times, wait durations, exactly what happened. Your documentation will be crucial. **PHONE HACKS IF NEEDED** - Try the employer questions line (1-800-300-5616) for shorter waits, or call right at 8:00 AM sharp when they open. **EMPHASIZE YOUR HARDSHIP** - Make sure to mention the potential eviction and utility shutoffs in all communications. EDD has expedited processes for financial emergencies. The legislative route through your assembly member is honestly your best shot at getting this resolved before your rent is due. It's ridiculous that we have to go through elected officials just to get basic customer service, but the system is so broken that it's often the only thing that actually works. Stay strong and don't let them wear you down - you deserve so much better than this treatment!

alguien sabe si puedo cambiar mi dirección si me mudé a otro estado? o tengo que cerrar mi reclamo en california y abrir uno nuevo aca?

También puedes intentar usar el portal en línea UI Online del EDD. A veces es más fácil actualizar tu información personal ahí sin tener que esperar en el teléfono por horas. Solo ve a "Perfil" y busca la opción para cambiar dirección. Si no te deja hacerlo en línea, entonces sí tendrás que llamar. Pero definitivamente vale la pena intentarlo primero - me ahorró mucho tiempo cuando me mudé el año pasado.

Thank you everyone for all the advice! I feel much more prepared now. I've started gathering my evidence - found texts from my manager cancelling my shifts, paystubs showing my hours dropping from 30+ to under 10 per week, and even a text where I specifically asked for more hours and was told they "didn't have enough business right now." I've also started writing out my timeline and practicing explaining my situation clearly. I'll definitely request my employer's response too, that's a great tip! I'll update this thread after my hearing to let everyone know how it went. Fingers crossed!

You're going to do great! It sounds like you have all the right documentation - those texts showing your manager cancelling shifts and telling you there's "not enough business" are gold. That's exactly the kind of evidence that proves constructive discharge. One small thing I'd add that helped me: when you're explaining your timeline to the judge, mention the financial impact specifically. Like "my weekly pay dropped from $X to $Y, making it impossible to cover basic expenses like rent/transportation." Judges understand that people can't work for free or below survival wages. Also, stay calm if your employer tries to claim they offered you other opportunities or that business was slow for everyone. Stick to your documented facts and let the evidence speak for itself. You've got this! Definitely update us after - your case could help others in similar situations!