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EDD claim stuck on pending after certification - approved but no payment?

Hey everyone, I'm freaking out a little and could use some advice! I was let go from my retail management job on February 13th (totally blindsided me) and filed for unemployment on the 16th. I got notification that my claim was approved, and I certified for my first two weeks on Feb 25th. It's been over a week now, and when I log into UI Online, my payments are still showing as 'pending' with no explanation. No messages in my inbox either. Is this normal? How long should I expect to wait before something happens? Should I just keep waiting or should I try calling EDD? I've heard the phone lines are a nightmare...

This entire thread should honestly be required reading for anyone filing for unemployment in California! As someone who just started my claim process this week, I'm blown away by how much more I learned here than from EDD's actual website or representatives. @Hailey O'Leary, your journey from that initial panic to getting everything resolved is so inspiring and shows exactly why we can't just passively wait for the system to work. The employer misreporting issue is absolutely mind-blowing - I had no idea they could basically rewrite history to protect their insurance rates while leaving us hanging in limbo with no explanation. The practical advice everyone shared (8:01am calls, tier 2 specialists, documentation prep, even that Claimyr service) is gold. It's honestly sad that we have to crowdsource basic information about how to navigate a system designed to help unemployed people, but I'm so grateful this community exists. Saving this thread as my EDD bible!

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@Zoe Papanikolaou You re'absolutely right - this thread is better than any official EDD guide! As someone who s'completely new to unemployment claims, I m'honestly shocked by how much the system seems designed to confuse and discourage people. The fact that @Hailey O Leary's'pending "payment" had a specific fixable cause that EDD never bothered to explain is both reassuring and infuriating. I never would have imagined that employers could essentially lie about why you were terminated just to save money on their insurance premiums - that feels like it should be illegal! Reading everyone s'real experiences here has given me so much more confidence about advocating for myself if I run into similar issues. It s'incredible that this community has to exist to fill the gaps in EDD s'terrible communication, but I m'so grateful it does. Thanks to everyone who shared their stories and tips!

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This thread has been absolutely incredible to read through! As someone who just filed for unemployment two weeks ago and is nervously waiting for my first certification opportunity, seeing @Hailey O'Leary's complete journey from that initial panic to getting everything resolved in one phone call is both reassuring and educational. I had absolutely no idea that employers could misrepresent termination reasons to keep their unemployment insurance costs down - that's honestly infuriating but explains so much about why the system feels stacked against us. The practical tips everyone has shared here (calling at 8:01am, immediately asking for tier 2 specialists, having documentation organized, even that Claimyr service) are exactly what I needed to know going into this process. It's really frustrating that EDD deliberately uses vague "pending" statuses instead of just telling us what specific issues need to be resolved, but at least now I know not to just sit around waiting if my payment gets stuck. This community is honestly providing better guidance than EDD's own resources - you're all literally helping people navigate one of the most stressful times in their lives. Thank you to everyone who took the time to share their real experiences and hard-won knowledge!

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EDD website down today - will this delay our payments or certification?

I was trying to certify for benefits this morning and the EDD website is completely down. Just getting error messages and can't log in at all. My certification is due today and I'm freaking out a bit. Does anyone know if we just certify tomorrow when it's back up? Will this delay our payments? Should I be calling someone about this? Really need this payment to hit my account on time!

This happens every other month honestly, and it's so frustrating. The most ridiculous part is that they never put any notice on their site saying "We're down for maintenance" - it just errors out. Like, how hard would it be to put up a simple message?? My system was rejecting my password earlier. I'm going to try again after midnight when there's less traffic. If it's still down tomorrow, definitely call them.

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Update: Website is back up this morning! Was able to certify with no problems. Thanks everyone for the help and calming my nerves!

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Great news! Glad you were able to certify. Your payment should process on the normal schedule now.

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So glad to hear the website is back up and working! This is exactly why I always tell people not to stress too much when EDD's system goes down - it happens frequently but they usually don't penalize claimants for technical issues on their end. For future reference, if this happens again and you can't get through online or by phone, you can also try visiting a local EDD office if you have one nearby. They can sometimes help with urgent certification issues in person. Hope your payment comes through on schedule!

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EDD sent multiple overpayment notices dating back to 2022 - How to handle this mess?

I'm absolutely freaking out right now. Just opened my mail to find FIVE different EDD overpayment notices all arriving on the same day?! They're claiming I owe them $7,800 total with some notices dating back to early 2022. I thought everything was fine with my claim - I reported all my income correctly and was super careful with my certifications. I'm completely confused because some of these notices reference weeks where I didn't even receive benefits! One notice says I didn't report wages for March 2022, but I definitely did. Another says I wasn't eligible for benefits during a period when I was laid off. Has anyone dealt with this kind of overpayment nightmare before? Do I need to appeal each notice separately? The appeal deadline is only 30 days and I'm worried some of these might already be past the deadline since they're dated weeks ago. I can't afford to pay this back right now and don't think I should have to. Any advice would be so appreciated!

This is such a stressful situation but you're definitely not alone! I went through something similar in 2023 with 3 overpayment notices that made no sense. Here's what I learned: First, document EVERYTHING - take photos of when you received each notice (including the postmark dates). The appeal deadline is based on when you received them, not the date printed on the notice. Definitely try to get through to EDD by phone before filing appeals if possible. Sometimes these batch notices are system glitches. I've heard good things about using services like Claimyr to actually reach a human - might be worth it given the amount you're dealing with. If you do need to appeal, make sure to request your complete Payment Activity Detail report from EDD. This shows exactly what they have on record for your wage reporting vs what you actually reported. Any discrepancies there will be your smoking gun evidence. Also consider requesting a hardship waiver along with your appeals - even if some overpayment is legitimate, you might qualify for forgiveness based on financial hardship. The key is showing you reported everything in good faith. Don't let them intimidate you into just paying. $7,800 is a lot of money and if you reported correctly, you shouldn't owe it!

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Wow, this is exactly the kind of nightmare I've been dreading! I got one overpayment notice last month and I'm still trying to figure out how to handle it, but FIVE notices at once sounds absolutely overwhelming. From reading everyone's advice here, it sounds like the key things are: 1. Don't panic and pay without fighting it 2. Document everything (especially when you received the notices) 3. Try to get through to EDD by phone first if possible 4. File separate appeals for each notice but request they be combined 5. Request that Payment Activity Detail report to prove your wage reporting I'm bookmarking this thread because the advice from @7007be7e7758 and @5ee7467e9ed0 about the specific forms and waiver requests is incredibly detailed and helpful. @2398240ae2f0 - Please keep us updated on how this goes! I think a lot of us are dealing with similar EDD issues and your experience could help others. Really hoping you can get most or all of these notices dismissed. The fact that some reference weeks where you didn't even receive benefits definitely sounds like system errors. Good luck with everything - you've got this! Don't let them bully you into paying money you don't actually owe.

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@4da15f75c526 Thank you for summarizing all the key points so clearly! That's exactly the plan I'm going with. I actually just got off the phone with someone from EDD (used that Claimyr service @1cfdfe672f20 mentioned) and you're right - two of the five notices were confirmed as system errors and are being cancelled! The rep explained that when they do these bulk claim reviews, sometimes the automated system flags the same issues multiple times or pulls incorrect data. She's sending me confirmation letters for the cancellations and told me I still need to appeal the remaining three notices, but at least that brings it down from $7,800 to about $3,200. I'm still gathering documentation for the appeals on the remaining notices, but this gives me so much hope! Definitely reinforces the advice everyone gave about talking to EDD directly first before going straight to appeals. Will definitely keep everyone posted on how the rest of this plays out. Hoping my experience helps others who are dealing with this same nightmare!

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EDD system shows wrong DOB - How to fix?

Hey everyone, I just found out my date of birth is wrong in the unemployment system. Has anyone else dealt with this? How did you fix it? I'm worried it might mess up my claim.

I had this exact same problem! My DOB was entered as 1985 instead of 1995. Here's what worked for me: I sent a message through the EDD online portal with a clear photo of my driver's license and birth certificate. It took about 3 weeks, but they fixed it without me having to call. Worth trying before dealing with the phone nightmare! Just make sure to explain clearly what the error is and include "DOB CORRECTION REQUEST" in the subject line.

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Hey Isabella! I just went through this same exact issue a few months ago - they had my DOB as 1988 instead of 1998 and it was driving me crazy! Here's what ended up working for me: I tried the online portal first (like some others mentioned) but couldn't find the secure messaging option, so I had to bite the bullet and call. I used a combo approach - called right at 8 AM AND used one of those callback services (similar to claimyr but I used a different one). Cost me $15 but honestly worth every penny to avoid sitting on hold for hours. The rep was actually super nice once I got through and fixed it immediately. She told me it happens ALL the time and they usually just need to verify a few details from your original application. The whole call took maybe 10 minutes once connected. Just make sure to ask for a confirmation number when they fix it! Mine was updated in the system within 24 hours. You got this! ๐Ÿ’ช

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This is super helpful! I'm so glad to hear it only took 10 minutes once you actually got connected - that gives me hope! ๐Ÿ˜… The callback service idea sounds really smart too. I was hesitant about paying for something like that, but honestly after reading everyone's experiences here, it seems like it might be worth it to save the stress and time. Did you have to provide any specific documents over the phone, or were they able to verify everything just based on your application info? Also, which callback service did you end up using if you don't mind me asking? Thanks for the encouragement - definitely feeling more confident about tackling this now!

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I'm so sorry you're going through this frustrating experience with EDD! Having to pay multiple times just to get information about your missing check is absolutely ridiculous. The fact that they told you the replacement check was printed and mailed on Oct 21st but you still haven't received it after 3 weeks is unacceptable. Have you tried contacting your local assembly member's office? They often have staff dedicated to helping constituents with EDD issues and can sometimes get faster responses than calling directly. Also, you might want to file a complaint with the EDD ombudsman if you haven't already. Keep documenting everything - dates, times, who you spoke with, and what they told you. This paper trail could be important if you need to escalate further. Hang in there!

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This is absolutely infuriating! The fact that you've had to pay Claimyr three times for the same issue and EDD is still jerking you around is beyond unacceptable. I've been dealing with EDD nightmares myself and it's clear they're completely overwhelmed and disorganized. A few suggestions that might help: 1) Try calling EDD directly at 833-978-2511 right at 8am when they open - sometimes you can get through without using Claimyr. 2) Contact your state senator or assembly member's office - they have EDD liaisons who can sometimes force action on stuck cases. 3) File a complaint with the California State Auditor since this involves a missing payment. 4) Consider reaching out to local news stations - they love covering EDD horror stories and sometimes that public pressure gets results. Keep fighting and don't let them wear you down. You deserve that money and shouldn't have to pay third parties repeatedly just to get what's rightfully yours!

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@c6e79bb3a60e These are excellent suggestions! I especially agree about contacting local news - Channel 7 and Channel 2 have both done investigative pieces on EDD problems and sometimes that media attention is what finally gets action. @26d1bb you might also want to try the EDD's "Contact EDD" form on their website and select "Payment Issues" - sometimes the written complaints get routed to a different department that's more responsive. I know it's one more thing to try when you're already exhausted from this process, but every avenue of pressure helps. Also, if you do get through to someone again, ask to speak with a supervisor immediately and don't let them transfer you around. Document the supervisor's name and employee ID. This whole situation is completely unacceptable - you shouldn't have to become a detective just to get your own money!

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