Update: Finally got through to EDD this morning! For anyone with this issue in the future - they confirmed my payment was sent to Money Network and a new card is being mailed automatically. Should arrive within 7-10 business days. I asked about getting a check instead but was told that's not possible for payments already processed. For future payments though, I've switched to direct deposit. Thanks everyone for the help!

Congrats on finally winning your appeal after 4 years! That's incredible persistence. Just want to add that when you do get your new Money Network card, make sure to activate it right away and set up your PIN. I had a similar situation where my card took 10 days to arrive, but then I had to wait another 2 days because I didn't realize I needed to call to activate it first. The activation number should be on the sticker attached to the card. Also, there might be a temporary daily withdrawal limit until you verify your identity with Money Network, so don't panic if you can't withdraw the full amount immediately.

So glad to hear you got it resolved! I went through this exact same situation about 6 months ago and it was incredibly stressful. The address issue seems to be a recurring problem - I wonder if there's a delay between when you update your address in UI Online and when it actually gets pushed to Money Network's system. For anyone else reading this thread, I'd recommend calling Money Network to verify your address on file BEFORE your first payment gets issued, just to avoid this headache entirely. It's crazy that we have to do detective work just to get our own benefits!

This thread is such a lifesaver! I'm in week 3 of waiting for my card and was starting to panic. Reading everyone's experiences makes me feel less alone in this mess. The tip about calling Money Network directly instead of EDD is gold - I had no idea that was even an option. I'm definitely going to call them tomorrow to check if there's an address issue like so many others experienced. It's ridiculous that we have to jump through all these hoops just to access our own benefits, but I'm grateful for this community sharing real solutions. Keeping my fingers crossed that my card shows up soon!

Wow, reading through this entire thread has been both enlightening and infuriating! I'm a newcomer to this community but unfortunately not new to EDD headaches. I've been dealing with my second identity verification request in just 5 weeks, and like so many of you, my payments are stuck in limbo while bills keep coming. What really gets me is that I've been paying into this system for over a decade with zero issues until they rolled out MyEDD. It's clear this isn't user error - it's a systemic problem with their migration process. I'm grateful for all the detailed solutions everyone has shared here. The strategy of using multiple approaches simultaneously (technical complaint, Claimyr, assembly member contact, in-person visit) seems like the smartest way to tackle this broken system. I'm particularly interested in the assembly member route since that seems to have the highest success rate for permanent resolution. It's absolutely ridiculous that we need a whole playbook just to access benefits we've earned, but I appreciate this community for creating one. Going to start implementing these strategies tomorrow and will definitely report back with results to help others. Thank you all for turning what felt like an impossible situation into something actionable!

I'm so sorry you're going through this nightmare, Mateo! I just joined this community because I'm experiencing the exact same issue - currently on my third identity verification request since February. The MyEDD system rollout has been an absolute disaster for so many of us. Reading through all these responses gives me hope that there are actual solutions, even though we shouldn't have to jump through all these hoops just to access benefits we've rightfully earned. I'm planning to try the assembly member route first since that seems to have the highest success rate for permanent fixes, then follow up with the technical complaint form and possibly Claimyr if needed. It's incredibly frustrating that a system upgrade has made things so much worse, but I'm grateful for this community sharing real strategies that actually work. Hang in there - it sounds like persistence and hitting the problem from multiple angles is the key to getting through EDD's broken verification loop!

I've been dealing with the new PIN system for about a month now and here's what I've learned: First, make sure you're calling the right number - there are different lines for different issues and using the wrong one will just waste your time. Second, if you get disconnected after entering your PIN (which happens sometimes), don't panic - just call back and it should still recognize your info. Third, I've found that calling right after lunch around 1:30 PM actually works better than the morning rush - everyone tries to call at 8 AM so it's super congested. The PIN thing is definitely an extra step but it does seem to speed up the verification process once you're actually talking to someone. Stay persistent and don't give up!

Just wanted to add my experience with the new PIN system - I actually found it pretty straightforward once I figured out the timing. What really helped me was calling around 2:30 PM on Thursdays. Seems like most people don't think to call in the afternoon, so the wait times are way shorter. Also, make sure you have your PIN memorized or written down clearly because the automated system is pretty sensitive - if you mess up the PIN entry, it kicks you out and you have to start over. One more tip: if you're calling about SDI specifically, make sure you're using the SDI line (1-800-480-3287) and not the regular UI line. Saved me hours of frustration when I realized I was calling the wrong department. The new system isn't perfect but it's definitely more organized than the old one. Good luck everyone! 🍀

Did you get this resolved? I'm curious if any of the suggestions worked for you. The Money Network card system has been a disaster for so many people during my time on unemployment.

Wow, what a nightmare you're going through! I'm dealing with a similar situation right now - my first card never showed up and I'm on day 8 waiting for the replacement. Reading through all these comments, it sounds like the Claimyr service might be worth trying to actually get through to someone at EDD who can help. The fact that your cards were returned to Money Network is really weird - makes me wonder if there's some issue with how they're addressing the mail. At least you got some answers though! Hopefully that third card with expedited shipping actually makes it to you. Keep us posted on how it goes - there are clearly a lot of people dealing with this same mess.