Has anyone had luck with contacting EDD through their social media accounts? I heard somebody got their issue resolved by messaging them on Twitter but not sure if that really works or if they were just lucky.

UPDATE: I used that Claimyr service mentioned above and ACTUALLY got through to EDD! Took about an hour total but the rep told me my account was flagged for 'quarterly review' whatever that means 🙄 They cleared it and my payment should be deposited tomorrow! Such a relief!!! BTW I also asked about switching to direct deposit and they said I can do that once the payment goes through. The option will appear in UI Online under profile settings.

I just went through this process last month! The key is to check your SDI Online account first - log in and look under "Claim Information" or "Benefit Details." If you can't find the balance there, try sending a secure message through the portal asking for your remaining balance breakdown. This saved me from having to call. If you absolutely have to call, the number is 1-800-480-3287, but definitely try the online route first. Also keep in mind that SDI benefits have a maximum benefit period, so make sure you're still within your benefit year. Hope this helps!

I actually just went through this process last week! The SDI Online portal is definitely your best bet - I found my remaining balance under the "Claim Summary" section. If you're having trouble locating it there, try looking under "Payment History" where it shows your total benefit amount and what you've already received. You can do the math from there. The secure messaging feature is also clutch - I used it to ask about my benefit year end date and got a response in 2 days. Way less stressful than calling! Just make sure you're logging into the official CA.gov SDI site and not any third-party sites. Hope this helps! 💪

Just checked my UI Online account after seeing this post, and my 2024 1099G is actually available now! So they're definitely starting to release them. I'm in the Los Angeles area if that matters. Keep checking your online account - it might show up any day now.

Just wanted to add that if you're having trouble getting through to EDD by phone, you can also try their "Ask EDD" online contact form on their website. It's not as fast as talking to someone directly, but they usually respond within 5-7 business days. I used it last year when I had issues with my 1099G and got a helpful response. Also, make sure your address is updated in your UI Online profile - I've heard of people not receiving their forms because EDD had their old address on file. Good luck with your mortgage application!

Just went through this process myself a few months ago! One thing I'd add to the great advice already given - when you call, ask them to send you a "zero balance letter" or "loan satisfaction letter" after everything is processed. This is different from just closing confirmation and officially documents that your loan has been paid in full. You'll want this for your records, especially if you ever need to prove the loan was satisfied (like for future mortgage applications). Also, don't be surprised if it takes 30-60 days for the closure to fully reflect on your credit report. Mohela can be slow with reporting updates to the credit bureaus.

This thread is amazing! I've been putting off dealing with my Mohela account for months because I had no idea where to start. Reading through everyone's step-by-step experiences makes me realize it's totally doable if you're prepared. I'm definitely going to follow the advice about getting the payoff statement first, asking for that zero balance letter, and making sure to get everything documented in writing. The tip about using that claimyr service to avoid hold times is genius too - my time is definitely worth $20 to skip sitting on hold for hours! Thanks everyone for sharing your real experiences, both the successes and the mistakes. This is exactly the kind of practical advice you can't get from official websites. Feeling much more confident about tackling this now! 💪

one more thing nobody mentioned - the interview slots are super specific like 10:15-10:30am and sometimes they call right at the beginning and sometimes at the very end of that window. so dont panic if they dont call right at the start time, but be ready the whole time!!

You've got this! I had my eligibility interview about 6 months ago and was just as nervous as you are now. Here's what helped me the most: 1. They really do follow a standard script - it's not meant to be a "gotcha" situation 2. The interviewer was actually pretty patient when I stumbled over a date and let me check my paperwork 3. Since you have documentation showing "position eliminated," that's exactly what they need to hear One thing I wish I had known - they might ask about your job search efforts even though you just got laid off. Don't worry if you haven't done much yet, just be honest about what you have done (updating your resume, looking at job boards, etc.). The whole thing took about 12 minutes for me. You'll do great - the fact that you're preparing shows you're taking it seriously, which is all they want to see!