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If I could give 10 stars I would
If I could give 10 stars I would If I could give 10 stars I would Such an amazing service so needed during the times when EDD almost never picks up Claimyr gets me on the phone with EDD every time without fail faster. A much needed service without Claimyr I would have never received the payment I needed to support me during my postpartum recovery. Thank you so much Claimyr!
Really made a difference
Really made a difference, save me time and energy from going to a local office for making the call.
Worth not wasting your time calling for hours.
Was a bit nervous or untrusting at first, but my calls went thru. First time the wait was a bit long but their customer chat line on their page was helpful and put me at ease that I would receive my call. Today my call dropped because of EDD and Claimyr heard my concern on the same chat and another call was made within the hour.
An incredibly helpful service
An incredibly helpful service! Got me connected to a CA EDD agent without major hassle (outside of EDD's agents dropping calls – which Claimyr has free protection for). If you need to file a new claim and can't do it online, pay the $ to Claimyr to get the process started. Absolutely worth it!
Consistent,frustration free, quality Service.
Used this service a couple times now. Before I'd call 200 times in less than a weak frustrated as can be. But using claimyr with a couple hours of waiting i was on the line with an representative or on hold. Dropped a couple times but each reconnected not long after and was mission accomplished, thanks to Claimyr.
IT WORKS!! Not a scam!
I tried for weeks to get thru to EDD PFL program with no luck. I gave this a try thinking it may be a scam. OMG! It worked and They got thru within an hour and my claim is going to finally get paid!! I upgraded to the $60 call. Best $60 spent!
Ask the community...
- DO post questions about your issues.
- DO answer questions and support each other.
- DO post tips & tricks to help folks.
- DO NOT post call problems here - there is a support tab at the top for that :)
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Congratulations Ellie! You definitely won your appeal! 🎉 I know exactly how confusing those split decisions can be - I got one last summer and it took me forever to figure out what it actually meant. The key thing is that Case #25749632 reversed the determination and made you eligible for benefits starting 5/16. That's the one that matters for getting paid! The first case (disqualification) was probably about a different issue on your claim, but since the second decision makes you eligible, you're good to go. Based on my experience, you should start seeing payments within 7-14 business days, and since you've been certifying since May, that backpay is going to be substantial! Just keep an eye on your UI Online account - once your payment status changes from "Pending" to "Paid," you'll know the money is on its way. The relief you're feeling right now is so valid - this process is incredibly stressful and you made it through! Your rent situation should be sorted out soon. Hang in there! 💪
Thank you Arjun! This community has been such a lifesaver - I was seriously panicking when I first read that decision letter because I had no idea what those two different rulings meant. It's such a relief to know that other people have dealt with the exact same confusing situation and that the second case approval is what actually matters. I'm definitely going to be obsessively checking my UI Online account every day now! Can't wait to finally get some financial breathing room after months of stress.
Hey Ellie! This is actually really common - I went through the exact same thing about 6 months ago and was just as confused by the split decision! What happened is you had two separate determinations on your claim that both went to appeal. The first case (disqualification under section 1256) was probably about your separation reason - like if your employer claimed misconduct or that you quit voluntarily. The second case was likely about a different eligibility issue, and that's the one they reversed in your favor. The GREAT news is that the reversal on Case #25749632 is what matters for getting paid! Since it says you're eligible starting 5/16, you should get backpay for all those weeks you've been certifying. In my experience, it took about 10 business days after getting the decision letter for payments to start showing up in my account. The system should process everything automatically, but definitely keep checking your UI Online daily. If nothing changes after 2 weeks, that's when I'd call EDD (good luck with that though lol). You won your appeal - congratulations! That backpay is going to be a huge relief when it hits. Just stay patient, the EDD moves at its own pace but you're definitely getting paid! 🎉
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Has anyone had luck with the online chat feature? I've heard mixed things
I tried it last week. Waited 2 hours to connect, then got disconnected 🙃 YMMV
It worked for me! But I had a simple question. Might not be great for complex issues
One thing that really helped me when I reopened my claim was having my social security card and ID ready for verification. They might ask you to upload photos of these documents. Also, if you had any part-time work or gig work since your last claim, make sure you report it accurately - even small amounts. The system flags inconsistencies and it can delay your approval. The whole process took about 10 days for me from start to finish. Hang in there!
This is really helpful advice! I didn't even think about having my documents ready to upload. Quick question - when you say "report it accurately" for part-time work, do you mean during the reopening process or just when you certify for benefits each week?
@Charlotte Jones Both actually! You ll'need to report any work/income during the reopening application, and then continue reporting it weekly when you certify. They cross-reference everything, so consistency is key. I made the mistake of not mentioning some freelance work I did during reopening and it caused a delay while they sorted it out.
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Congratulations on getting through! Your update gives me hope - I've been dealing with a similar pending issue for 2 weeks now and was starting to think it was impossible to reach anyone. The 1pm time slot tip is really helpful, I'll definitely try calling around that time tomorrow. It's so frustrating that these quarterly review flags seem to be such a common glitch that traps people's payments, but at least there's light at the end of the tunnel. Thanks for sharing your success story!
Same here! I've been stuck in this nightmare for almost a month now and was honestly starting to lose hope. Simon's success story is exactly what I needed to hear today. I'm definitely going to try that 1pm time slot - it makes sense that there might be a brief window when call volume dips during the lunch hour. It's ridiculous that we have to strategize like this just to reach our own unemployment office, but I'm grateful for everyone sharing what actually works. Fingers crossed I can get my pending payments resolved soon too!
Just wanted to add that I experienced the exact same "offices closed" message today around 10:30am! I was panicking thinking I'd missed some holiday or closure announcement. After reading everyone's experiences here, I tried calling again at 2:15pm and actually got through to the queue (though I'm still on hold as I type this). It's such a relief to know this is just their terrible way of handling call overflow and not an actual closure. For anyone still trying - the afternoon timing seems to be key based on what people are sharing here. Keeping my fingers crossed that I can get my pending payments sorted out too!
That's so encouraging that you got through to the queue in the afternoon! I'm keeping track of all these timing tips - seems like 1-3pm really is the sweet spot. Hope you get off hold soon and get your payments released! It's crazy how we all have to become EDD phone system experts just to access our own benefits, but at least we're helping each other figure it out. Keep us posted on how it goes!
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Have you tried reaching out to your local assemblymember or state senator? Sometimes their office can help push things through with EDD.
I hadn't thought of that. How do I find out who my representatives are?
Just google '[your city] state representatives' and you should find the info. Good luck!
@Dmitry Ivanov I went through this exact same issue a few weeks ago! The "Reopen Claim" option is really hard to find - it's usually buried in the UI Messages section or sometimes shows up under "Claim History" depending on your claim status. Also, make sure you're looking on the right date - sometimes there's a delay before the system allows you to reopen for a specific week. If you're still stuck after trying Connor's browser steps, the phone route really is your best bet. Hang in there! 💪
Tom Maxon
To all those having trouble reaching a human at California Unemployment. I just ran across this video that gave me a shortcut to reach a human. Hope it helps! https://youtu.be/Ize0EkN4HDI
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Connor O'Brien
I'm dealing with a similar situation - pending payments for weeks now. One thing that helped me was calling right at 8:00 AM when they open, and I kept hitting the prompts quickly: 1-2-1 then your SSN, then 1. Sometimes it takes dozens of tries but I finally got through. Also, make sure you don't have any flags on your account that might be causing the hold - things like identity verification issues or work search requirements. When you do get through, ask them specifically what's causing the pending status. Don't let them just transfer you without an explanation. Good luck Santos!
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Ethan Davis
•@Connor O'Brien This is really helpful advice! I'm new to dealing with issues and wasn't sure about the timing strategy. The 8 AM call time makes so much sense - I've been trying randomly throughout the day with no luck. Can you clarify what you mean by "flags on your account"? How would someone check if they have identity verification issues or other problems that might be causing the pending status? I want to make sure I'm prepared with the right questions when I finally get through to someone.
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