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For anyone still trying manually: make sure you're calling M-F between 8am-5pm Pacific. Don't waste time calling weekends or outside business hours.
I'm going through the exact same nightmare right now. Been calling for 4 days straight and can't get through either. My unemployment got suspended and I have bills due next week. Reading all these comments about hundreds of calls just to maybe get on hold is terrifying. Starting to think I need to look into those callback services people are mentioning because this manual calling approach clearly isn't working for any of us.
I feel your pain @Nia Williams! I'm in the same exact boat - 6 days of calling with zero success and my rent is due soon too. After reading everyone's experiences here, I'm seriously considering trying Claimyr or one of those callback services. It sounds like the manual approach could take weeks or months with no guarantee. The stress of potentially losing housing while spending all day redialing the same number is just too much. Have you looked into any of the callback options yet?
I'm dealing with a similar situation right now - had my phone interview two weeks ago and three of my pending weeks just switched to disqualified yesterday. Like others mentioned, I'm still being asked to certify for new weeks which was confusing me too. Reading through these responses has been really helpful though! I haven't received my Notice of Determination yet but I'm checking my UI Online inbox daily. It's reassuring to know that disqualified weeks don't necessarily mean your whole claim is dead. The stress of not knowing what's happening while bills are piling up is the worst part. Definitely going to start documenting everything super carefully for future certifications based on the advice here. Thanks everyone for sharing your experiences - it really helps to know we're not alone in this mess!
Hang in there! I'm new to this community but dealing with something really similar right now. My husband's claim just went through this exact same thing - two weeks switched from pending to disqualified after his phone interview, but he can still certify for new weeks. The stress is absolutely real, especially when you're trying to figure out how to pay bills while waiting for answers. From reading everyone's advice here, it sounds like the key things are: keep certifying no matter what, check for that Notice of Determination in your UI Online inbox to understand exactly why the weeks were disqualified, and start gathering really detailed documentation for any future certifications or appeals. I'm bookmarking this thread because all the advice about appeals and documentation has been super helpful. We're all in this together!
I'm going through the exact same thing right now! My two pending weeks just switched to disqualified yesterday after my eligibility interview, and I've been panicking thinking my whole claim was rejected. But reading everyone's experiences here has been such a relief - it sounds like this is actually pretty common and usually just affects those specific weeks, not the entire claim. I'm still being prompted to certify for this Sunday too, which was confusing me until I read the explanations here. I haven't gotten my Notice of Determination yet but I'll be checking my UI Online inbox obsessively now. The waiting and not knowing what's happening while bills keep coming is honestly the most stressful part. Thanks to everyone who shared their stories - it really helps to know we're not alone in dealing with EDD's confusing system!
Good for you on documenting everything in your resignation letter! That was really smart. I just wanted to add that you should also document any conversations you had with your manager about the schedule change - dates, times, what was said, etc. Even if it was verbal, writing it down with specific details can help your case. One thing I haven't seen mentioned yet is that you might want to start looking for other weekend-only positions now while you're waiting for your EDD decision. Having evidence that you're actively seeking similar work (weekend retail, restaurant, etc.) will strengthen your "available for work" status if EDD questions it. Plus, the job market for weekend positions isn't terrible right now with so many businesses needing weekend coverage. Best of luck with your claim - your situation really does sound like textbook constructive discharge to me!
This is really helpful advice! I hadn't thought about documenting the verbal conversations, but you're right - I should write down everything I remember from when my manager first told me about the schedule change. I do remember the exact date because it was right after the new ownership announcement. I'm definitely going to start applying for other weekend positions right away. There are a few other retail stores and some restaurants in my area that might need weekend help. It'll show EDD that I'm genuinely looking for work that fits my availability, not just trying to collect benefits while focusing only on school. Thanks for the encouragement about it being constructive discharge - it really helps to hear from people who understand the situation!
I'm so glad you documented everything in your resignation letter - that was absolutely the right move! Your situation is exactly what constructive discharge laws are designed to protect against. The fact that you worked the same schedule for 3 years and they knew about your school commitments makes this even stronger. A few additional tips as you navigate this process: 1. When you file your initial claim, be very detailed in the "reason for separation" section. Don't just put "quit" - explain the full circumstances. 2. If you get initially denied (which unfortunately happens often with resignation cases), don't panic! The appeal process is where you can really present your case properly. 3. Keep copies of EVERYTHING - your resignation letter, any emails about the schedule change, even text messages with coworkers discussing the new policies. 4. Document your job search efforts specifically for weekend/part-time positions that would work with your school schedule. You've got a solid case here, and the fact that multiple people in this thread with similar experiences got approved after appeals should give you hope. The EDD system isn't perfect, but it does ultimately recognize legitimate constructive discharge situations like yours. Good luck!
Thank you so much for all these detailed tips! I really appreciate everyone taking the time to help me understand this process. I'm feeling much more confident now about filing my claim. Your point about being detailed in the "reason for separation" section is really important - I was planning to just select whatever option seemed closest, but now I realize I need to use the text fields to fully explain what happened. I'm also going to start a folder with copies of everything - my resignation letter, any company communications about the ownership change, and records of my job search efforts. It sounds like having good documentation could make or break my case if it goes to appeal. The encouragement from everyone here means a lot. When this first happened, I felt like I was stuck between losing my job and dropping out of school. Now I at least have hope that there might be some financial support while I find a new position that works with my schedule. Fingers crossed the EDD recognizes this as the constructive discharge situation it really is!
for future reference, any1 filing for unemployment should know that severance does affect when u can start getting benefits. EDD considers severance as wages for the period it covers, so they won't pay benefits until after that period ends. thats why its super important to report it right.
Congrats on getting it resolved! This is a great example of why it's worth being persistent with calling EDD early in the morning. For anyone else reading this thread who might face similar issues, documenting everything (like keeping screenshots of your original application and any error messages) can really help when you do get through to a representative. They can see your good faith effort to correct mistakes right away. Also, don't be afraid to ask the rep for a confirmation number or case number when they make corrections to your account - it's helpful to have that reference if any issues come up later during the certification process.
Everett Tutum
Anyone else notice that the PFL website is always 'under maintenance' when you actually need to use it? 🙄
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Isaiah Sanders
I'm dealing with the same situation right now - filed my PFL claim 5 weeks ago and it's still stuck in pending status. It's especially stressful when you're already dealing with a family crisis and then have to worry about finances on top of it. I've been trying the early morning calling strategy that others mentioned, but haven't had luck yet. Definitely going to try contacting my assembly member's office - that sounds like it could be really helpful. Thanks everyone for sharing your experiences and tips. It's frustrating that we have to jump through so many hoops just to get the benefits we're entitled to, but at least we're not alone in this mess! 🤞
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