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Sophia Bennett

EDD claim transition - will my new benefit year start automatically after current claim ends?

So I just reapplied for unemployment last week since my benefit year ended, but I still have about 8 weeks of benefits left on my current claim (about $3,800 total). The EDD rep I spoke with briefly mentioned something about using up my current claim first, but I was so nervous I didn't fully process what she said. Will EDD automatically switch me to the new claim once my current benefits run out? Or do I need to call them when I hit zero? I'm worried about having a gap in payments since my industry is still super slow and I'm only getting occasional gig work. Has anyone gone through this transition between claims recently?

Aiden Chen

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Yes, EDD should automatically transition you to your new claim once your current balance is exhausted. This is called the transition claim process. What happens is you'll continue certifying as normal through your UI Online account every two weeks, and once your balance hits zero, the system will recognize you already have a new claim on file and should automatically start paying from that new claim. However, there might be a 1-2 week processing delay during this transition, so be prepared for that possibility.

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Oh thank you! That's a huge relief. If there's a 1-2 week delay, should I keep certifying during that time anyway even if I'm not getting paid right away?

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Zoey Bianchi

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same thing happened to me!! had like 6 wks left when my year ended. keep certifying and it SHOULD switch over but mine got stuck and i had to call them 😭

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Calling EDD is literally THE WORST. I spent 3 days trying to get through last month about my certification issue. Kept getting the "we're experiencing high call volume" message before it hung up on me. So frustrating!!!

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wait did u file a new claim or just recertify? those r different things...

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I definitely filed a new claim. My benefit year ended on June 6th, and I filed the new application on June 8th through UI Online. Then I got a confirmation number and everything.

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Grace Johnson

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To clarify what others have said - you did exactly the right thing by reapplying when your benefit year ended. EDD policy states that you must exhaust your existing claim balance before the new claim activates. The system is designed to automatically transition you once your balance hits zero, but there are a few things to watch out for: 1. Make sure you continue certifying every two weeks without interruption 2. Check your UI Online account after your balance reaches zero to confirm the new claim amount appears 3. Look for a notice titled "Notice of Invalid Claim" or "Notice of Valid Claim" in your UI Online inbox 4. Be prepared for a possible 1-2 week delay in payments during the transition If you don't see your new claim balance within 10 days after your old claim reaches zero, that's when you need to contact EDD to resolve the issue.

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This is super helpful, thank you! I'll definitely keep an eye out for those notices in my UI Online inbox. I hadn't thought to check there.

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Jayden Reed

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I tried calling EDD for three weeks straight when my claim had the same issue last year. Couldn't get through until I found this service called Claimyr (claimyr.com) that got me connected to an EDD rep in less than an hour. They have a demo video too: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Honestly wish I'd known about it sooner instead of wasting so much time.

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Zoey Bianchi

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is that legit?? seems sketchy to use a service just to talk to edd 🤔

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Jayden Reed

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Yeah it's totally legit. They don't access your EDD account or anything, they just help you get through the phone system. The actual call is still between you and the EDD rep.

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Nora Brooks

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EVERYONE LISTEN!!!!! The EDD system is DESIGNED to make this process CONFUSING so people just give up! I had the SAME SITUATION in January and even though I did everything right my payments STOPPED for SIX WEEKS because they "needed to review" the transition. Had to call them 47 TIMES!!! The system is BROKEN!!!

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omg that sounds awful...did u get backpay at least?

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Nora Brooks

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YES but only after I finally got through to a tier 2 specialist. The regular agents couldn't help AT ALL and kept giving me WRONG INFORMATION!!! Don't trust what they tell you the first time!

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Update: I talked to an EDD rep this morning (finally got through!) and she confirmed that yes, I'll continue on my current claim until the balance exhausts, then it will automatically switch to my new claim. She did mention there might be a brief review period, but as long as I keep certifying, any eligible weeks will be paid retroactively once the new claim is active. Thanks everyone for your help!

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Aiden Chen

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Great to hear! One more tip: when you see that your claim balance is getting low (around 1-2 weeks of benefits left), take screenshots of your UI Online dashboard and claim history. Having documentation of your remaining balance, benefit year end date, and new claim filing date can be extremely helpful if there are any issues with the transition.

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That's smart, I'll definitely do that. I've learned the hard way that keeping your own records is super important with EDD.

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I went through this last month and mine switched over fine, but my weekly benefit amount on the new claim was like $90 less than my previous one. Apparently they use your most recent work quarters to calculate the new amount, so if you worked less in 2024 than you did before your first claim, your weekly amount might go down. Just FYI so you're prepared.

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Good to know! I did have some part-time work last year but less than before my first claim, so I'm guessing my new amount might be lower too. Better than nothing though!

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Just wanted to add my experience - I went through this exact same situation about 6 months ago. Had around 10 weeks left when my benefit year ended. The transition did happen automatically like everyone said, but here's what I wish I knew: even though the system is supposed to be seamless, I still had to call EDD because my new claim got stuck in "pending" status for 3 weeks. The key is to not panic if you don't see the new claim balance immediately after your old one hits zero. Give it about a week, then call if nothing changes. Also, make sure your contact info is updated in UI Online before the transition happens - apparently outdated phone numbers can cause delays in processing. Hope this helps!

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Yuki Ito

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Thanks for sharing your experience! That's really helpful about updating contact info beforehand - I wouldn't have thought of that. Quick question: when you called after 3 weeks, were you able to get through easily or did it take multiple attempts? I'm trying to mentally prepare for potentially having to call if something goes wrong with my transition.

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QuantumQuest

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It took me about 6 attempts over 2 days to finally get through to someone who could actually help. The first few times I got connected to reps who basically just read me the same info I could see online. But once I got to a tier 2 specialist, they were able to release my claim from pending status within like 10 minutes. My advice is to be persistent and ask to speak to a specialist if the first rep can't resolve it. Also, calling right when they open at 8am seems to have better success rates!

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Isabel Vega

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This is such valuable info, thank you everyone! I'm in a similar boat - my benefit year ended in February and I still have about 6 weeks left on my current claim. Reading through all these experiences makes me feel more prepared for what to expect. One thing I'm curious about: for those who had successful automatic transitions, how long did it typically take for the new claim balance to show up in your UI Online account after your old balance hit zero? I want to know what's considered "normal" timing vs when I should start worrying and calling.

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Maya Diaz

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From what I've seen in this thread and other posts, it seems like most people see their new claim balance appear within 3-5 business days after their old balance hits zero. Some people mentioned seeing it as quickly as 1-2 days, while others had to wait up to a week. I think the general consensus is that if you don't see anything after 7-10 days, that's when you should definitely call. The key thing everyone keeps emphasizing is to keep certifying during that waiting period no matter what - even if you're not seeing payments right away, you'll get backpaid once everything processes. Hope that helps give you a timeline to work with!

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This thread has been incredibly helpful - thank you all for sharing your experiences! I'm actually going through something similar right now. My benefit year ended last month and I have about 4 weeks left on my current claim. I filed my new application right away, but I've been anxiously waiting to see how the transition will work. Reading everyone's stories gives me a much better idea of what to expect. I especially appreciate the tips about taking screenshots and keeping documentation - that's something I definitely wouldn't have thought of on my own. It's both reassuring and concerning to hear that the process can be smooth for some but require multiple phone calls for others. At least now I know to be patient but also persistent if things don't go as expected. Has anyone noticed if certain times of year tend to have more issues with these transitions, or is it pretty random?

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