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Connor Murphy

Confused about conditional payments during EDD eligibility interview wait - only got paid for 1 week out of 3?

I'm totally confused about how these conditional payments work while waiting for an eligibility interview. My husband lost his construction job in January and applied for UI benefits right away. He certified for three weeks (ending 2/1, 2/8, and 2/15) and they all showed as pending. Then last week, he got a message in UI Online saying they're doing conditional payments while he waits for his eligibility interview (scheduled for March 10th). But they only paid him for the week ending 2/1! The other two weeks (2/8 and 2/15) are still showing as pending. I thought conditional payments were supposed to cover everything while you wait? Will the system automatically release payment for those other weeks once they've been pending for 2 weeks, or do we need to call? This is so stressful since we're relying on this income right now.

Yara Sayegh

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The conditional payment system is super inconsistent lately. From what I've seen, EDD is SUPPOSED to release payment for all weeks that have been pending for more than 14 days while you're waiting for an eligibility interview. But the system doesn't always work the way it should. Has your husband continued to certify for weeks after 2/15? Sometimes that triggers the earlier weeks to process.

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Connor Murphy

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Yes, he certified for 2/22 this past Sunday but that's still pending too. Do you think we need to call EDD to get those weeks released or just wait it out?

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NebulaNova

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I had almost the exact same situation in January! The conditional payment system is designed to pay benefits while EDD determines eligibility, but it doesn't always process all weeks at once. Here's what happens: 1. The system flags some weeks for conditional payment (usually the oldest pending week first) 2. Other weeks sometimes stay pending until either: - Your interview happens and they make a determination - The system processes more conditional payments (which can take 1-2 more certification cycles) In my case, they paid my first pending week as conditional, then the next two weeks processed as conditional about 10 days later without me doing anything. I'd recommend waiting until after your next certification before calling.

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Connor Murphy

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Thank you for explaining! That gives me some hope that the system might process the other weeks soon. His next certification is in 6 days, so maybe we'll wait until then before trying to call.

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Call them!! I waited 3 weeks for my conditional payments and nothing happened until I called. The rep told me there was a glitch in my account that was preventing the system from automatically processing my conditional payments for all weeks. She fixed it while I was on the phone and I got paid for all my pending weeks within 24 hours.

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Paolo Conti

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This is exactly why the EDD system drives me CRAZY! Why does it take calling them to get things working properly? The whole point of conditional payments was supposed to be to get people money while they wait, but then you have to call to actually make it happen. Ridiculous.

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Amina Diallo

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i think sometimes the 2 wk counter starts from different times for each week u certify. so the 2/1 week hit 14 days first and got paid but the others haven't hit their 14 day mark yet from whenever edd counts from (not always when u certify

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Connor Murphy

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That's interesting, I hadn't thought about that. Maybe the 14-day counter starts from different points for each week. That would explain why only one got processed so far.

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Oliver Schulz

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If you need to reach EDD, I'd recommend using Claimyr. I was in the exact same boat with conditional payments not processing correctly, and I spent days trying to call with no luck. Claimyr connected me to an EDD rep in about 25 minutes when I was getting busy signals for days. The rep fixed my conditional payment issue immediately. You can check out how it works in their video demo: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km or go to claimyr.com. Saved me so much frustration!

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Connor Murphy

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Thanks for the tip! If the remaining weeks don't process after the next certification cycle, we might give that a try. Been trying to call for days with no luck.

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This whole conditional payment thing is SO confusing. When I had my eligibility interview scheduled, I was in pending for 5 weeks and they only paid me for 2 of them conditionally. The EDD rep told me during my interview that sometimes their system puts a hold on weeks where there might be a potential issue (like if your husband reported any earnings or didn't do enough job searches or answered a question differently than previous weeks). After my interview was complete and I was approved, all my remaining weeks switched to paid within 48 hours. So if his interview is March 10th and it goes well, the other weeks should get resolved then at the latest.

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Connor Murphy

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That's reassuring to hear that your remaining weeks got paid after your interview. He answered all the questions the same way each time and did his job search activities, so hopefully the interview goes smoothly. March 10th seems so far away though!

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Paolo Conti

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My brother went thru this last month. EDD is doing a weird thing where they're only conditionally paying SOME weeks even though they're supposed to be paying ALL weeks that are pending more than 14 days. When he called, they said there's a "secondary review" happening on some weeks that prevents conditional payments. It's complete garbage and they're making their own rules up as they go along!!! The system is broken!

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That "secondary review" thing happened to me too! The rep never could explain what it actually meant, just that certain weeks get flagged for extra verification. The whole system needs to be completely rebuilt.

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NebulaNova

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One more thing to check - login to UI Online and make sure the weeks that are still pending don't have any message about "excessive earnings" or any other issues flagged. Sometimes if you reported any income for those weeks (even a small amount), it can prevent conditional payments from processing automatically.

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Connor Murphy

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Just double-checked and there are no messages or flags on any of the pending weeks. He hasn't had any earnings since being laid off in January. It's just strange that only one week got the conditional payment treatment.

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Amina Diallo

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anyone else notice the edd website is down like every saturday night?? maybe thats when they update the system for conditional payments

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Paolo Conti

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YES! Always down for "maintenance" when people actually have time to deal with their claims. Not a coincidence IMO.

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Yara Sayegh

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Update us after your husband's next certification cycle! I'm curious if certifying again will trigger those other weeks to process as conditional payments. That's what happened in my case back in December.

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Connor Murphy

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Will do! He'll be certifying again this Sunday, so I'll post an update next week to let everyone know if that triggered anything to change with the pending weeks.

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I'm going through something similar right now! Filed in late January and have been waiting for my eligibility interview (scheduled for next week). I had 4 weeks pending and they only released conditional payment for 2 of them - the oldest and newest weeks, but left the middle two still pending. It makes no sense! From what I've gathered reading through all these comments and my own research, it seems like EDD's conditional payment system is basically broken right now. Some people get all their weeks paid conditionally, others get partial payments, and some get nothing at all even after the 14-day rule. I'd suggest waiting until after Sunday's certification to see if that triggers the other weeks, but if not, definitely call. The system clearly isn't working as intended and sometimes it takes a human to manually push things through. Good luck with the March 10th interview!

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