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EDD eligibility interview scheduled after returned mail - advice needed on conditional payments

Just when I thought everything was going smoothly with my unemployment! I got my first three certifications processed without issues (first payment took the normal processing time, second payment switched from pending to paid after about an hour, third one went straight to paid status). But now my latest certification says 'pending eligibility' and I'm freaking out. I called EDD today and found out they scheduled me for an eligibility interview because apparently some mail they sent me was returned as undeliverable (I moved recently but updated my address online - guess that wasn't enough). The interview isn't for TWO WEEKS! The rep mentioned something about 'conditional payments' that supposedly get issued on Tuesdays for people waiting for interviews? Has anyone dealt with this conditional payment thing? Is that actually real? And what should I expect in this eligibility interview? I have no idea what questions they'll ask and I'm already having anxiety attacks about it. Really need some guidance before I completely lose it.

NebulaKnight

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Conditional payments are definitely real! I went through this back in February. When your payments are held pending an eligibility interview, EDD is supposed to issue conditional payments after 14 days of delay. They do typically process them in batches on Tuesdays, at least that was my experience. Just keep certifying as normal and you should see the money hit your account assuming you meet the basic requirements. The interview is usually pretty straightforward - they just want to verify your identity and address information since the returned mail triggered a flag in their system. Have your ID and proof of address ready for the call. Good luck!

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Dylan Wright

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Thank you SO much for confirming! Did you have to call them again to make sure the conditional payments were processed, or did they just show up automatically? I'm worried they might forget about me in the system.

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Sofia Ramirez

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omg same thing just happened to me last month!!! the interview is NOT a big deal, they literally just asked me to confirm my address and why the mail was returned. took like 5 mins tops. but the waiting is stressful af i know

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Dylan Wright

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That's such a relief to hear it was quick for you! Did they make you provide any documentation during the call? I'm trying to figure out what to have ready.

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Dmitry Popov

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The conditional payment system is EDD's way of ensuring claimants don't experience extreme hardship while waiting for eligibility issues to be resolved. According to EDD guidelines, you should receive these payments automatically if your eligibility interview is scheduled more than 14 days from when the issue was discovered. However, the system isn't perfect and sometimes you need to specifically request them. My recommendation: call EDD again early next week (Monday or Tuesday morning) and specifically ask about the status of your conditional payments. Make sure they've noted in your file that you're eligible for them. Also, prepare for your interview by gathering: 1. Current ID 2. Proof of your current address (utility bill, lease agreement) 3. Documentation showing you notified them of your address change The interview will focus primarily on your address situation and verifying your identity. Since you already updated your address online, just explain that clearly and you should be fine.

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Dylan Wright

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Thank you for the detailed advice! I'll definitely call again on Monday to make sure the conditional payments are noted in my file. I have my lease and utility bills ready, so that's good to know I'm on the right track with documentation.

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Ava Rodriguez

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Went through this EXACT situation in January. The conditional payments saved me from missing rent! They didn't tell me about them though - had to find out on Reddit. Make sure you keep certifying even while waiting for the interview.

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Miguel Ortiz

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They never tell anyone about conditional payments! It's like they keep it secret on purpose. I was owed THREE WEEKS of benefits before someone finally mentioned them to me. The whole system is designed to make people give up.

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Zainab Khalil

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I've helped several clients through this exact scenario. Here's what you need to know about conditional payments: 1. They're authorized when an eligibility determination will take more than 14 days 2. They ARE typically processed on Tuesdays, but can sometimes take until Wednesday or Thursday to appear in your account 3. They are NOT automatic - despite what some EDD reps might tell you 4. You need to specifically request them and get confirmation they've been flagged in your account For the interview, it will be focused on verifying your identity and address information since returned mail is the trigger. Have ready: - Photo ID - Something showing your current address (utility bill, lease) - Timeline of when you moved and how/when you notified EDD The interview itself should be straightforward and last 10-15 minutes. They're mainly checking that you're not committing fraud by claiming benefits while living out of state or using a false identity. I suggest calling EDD early next week to confirm conditional payments are being processed. If you're having trouble getting through to EDD, check out Claimyr (claimyr.com). They have a service that helps connect you with an EDD representative quickly without spending hours on hold. They have a video demo showing how it works: https://youtu.be/JmuwXR7HA10?si=TSwYbu_GOwYzt9km. Many of my clients have used it to resolve issues like yours.

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Dylan Wright

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This is incredibly helpful information, thank you! I'll definitely make sure to explicitly request the conditional payments. And thanks for the Claimyr tip - I spent 3 hours on hold yesterday before finally getting through, so anything to avoid that again would be amazing.

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QuantumQuest

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don't stress about the interview, they're just checking boxes. but conditional payments can be hit or miss. i got mine after waiting for 3 weeks, and they backpaid everything once my interview was done. just keep certifying every 2 weeks no matter what.

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Sofia Ramirez

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did u have to call like a million times to get the conditional payments? i swear i had to call like 20 times before someone actually knew what i was talking about

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Miguel Ortiz

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LOL at EDD sending mail to verify addresses instead of just using the system they already have. Classic government incompetence! I went through THREE interviews last year because they kept sending mail to my old address even after I updated it online AND by phone. The whole conditional payment thing is a joke too - they make you wait weeks for money you're entitled to because THEY messed up. Don't hold your breath for Tuesday payments. Mine took almost a month and I had to call DAILY to get someone to actually process them. The system is BROKEN and designed to frustrate people into giving up their benefits. Make sure you document EVERYTHING and keep calling until they fix it!

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NebulaKnight

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While I understand your frustration, I think this is unnecessarily alarming for OP. My conditional payments came through exactly as the rep described, and most people I know had a similar experience. Yes, there are some issues with the system, but spreading worst-case scenarios isn't helpful for someone already dealing with anxiety about the situation.

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Dylan Wright

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Thanks everyone for the advice and sharing your experiences! I'm feeling much better about the interview now. I'm going to call again on Monday morning to specifically request the conditional payments and make sure they're noted in my file. I'll have all my documentation ready for the interview - lease agreement, utility bills, and proof of when I submitted my address change online. I appreciate knowing what to expect during the interview too - sounds like it should be pretty straightforward as long as I have everything prepared. I'll definitely check out Claimyr if I have trouble getting through on Monday. Will update after I get this resolved!

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Zainab Khalil

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That's a perfect plan. The key is being proactive about the conditional payments rather than assuming they'll happen automatically. Good luck, and do let us know how it goes!

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